Marc was good.
However, I specifically asked and paid for the multi point service and was assured the fluids were checked and filled. My brake fluid was at the low
However, I specifically asked and paid for the multi point service and was assured the fluids were checked and filled. My brake fluid was at the low mark most important. Also washer fluid not filled and probably not the radiator checked.
I had the tires rotated, fuel cleaner installed, oil changed, and transmission complete service.
How can I trust anything was done. Mark my tires?
It states in writing, in two places, that the fluids were checked. You charged me shop supplies. I showed Marc, he wanted to fix it of course.
I may recommend you, but not without a story.
More
by ACMORTON000
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2026 -
Sullivan Buick GMC responded
Thank you for sharing your experience with us. We appreciate your feedback regarding the multi-point service at Sullivan Buick GMC. It’s important to us that every aspect of your service meets your expectations, and we understand your concerns about the fluids not being checked as assured.
We encourage you to reach out to us directly so we can discuss these issues and provide you with the reassurance you deserve. Your trust is essential, and we want to ensure that you feel confident in the services provided. Thank you again for your feedback, and we hope to resolve this matter to your satisfaction.
Sincerely, The Sullivan Buick GMC Team
They are great.
.. that is why I continue going there. Excellent work excellent job Done!
.. that is why I continue going there. Excellent work excellent job Done!
More
by mb12540
Verified Customer
Verified Customer
Other Employees Tagged:
Marc Perez
Aug 07, 2026 -
Sullivan Buick GMC responded
Thank you for your fantastic review! We’re thrilled to hear that you continue to choose Sullivan Buick GMC for your needs. Your satisfaction is our priority, and we appreciate your kind words about our excellent work. We look forward to seeing you again!
Sincerely, The Sullivan Buick GMC Team
The service department and manager were the BEST ever!
Efficient and polite with great communication.
Efficient and polite with great communication.
More
by TBRADEN2
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2026 -
Sullivan Buick GMC responded
Thank you for your review! We greatly appreciate your kind words about our service department and management at Sullivan Buick GMC. It’s great to hear you experienced efficient service and great communication. We look forward to assisting you again in the future!
Sincerely, The Sullivan Buick GMC Team