Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Marcellis Smith

Overview Reviews (173) Inventory (301)

Contact Me

View All Employees

< View All Employees

Marcellis Smith

Marcellis Smith | Page 7

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me

4.8

173 Reviews

Overview Reviews (173) Inventory (301)

Dealership Experience

4 yrs, 10 mos

Industry Experience

6 yrs

4.8

173 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Marcellis Smith

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

173 Reviews of Marcellis Smith

August 05, 2025

Dealership Rating

Employee Rating

Good about how long things will take. The person I see is attentive to what I’m concerned about. The person I see is attentive to what I’m concerned about. More

by culexman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 06, 2025 -

Honda of the Avenues responded

Thank you for the kind words! We're glad to hear our team keeps you informed and attentive to your concerns. We appreciate your trust in us!

August 03, 2025

Dealership Rating

Employee Rating

As always, the service department was great. I arrived early for my appointment, was greeted promptly and service was completed within the time frame given. I arrived early for my appointment, was greeted promptly and service was completed within the time frame given. More

by susanfizer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 04, 2025 -

Honda of the Avenues responded

Thanks for the kind words! We're glad everything went smoothly and appreciate your continued support.

July 06, 2025

Dealership Rating

Employee Rating

Marcellis was great. Service was great. The shuttle took us home and came and got us when the repairs were completed. Shuttle was great yoo. Service was great. The shuttle took us home and came and got us when the repairs were completed. Shuttle was great yoo. More

by TXWALDRP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 07, 2025 -

Honda of the Avenues responded

Thank you for the great review! We’re happy to hear Marcellis and our service team took good care of you, and that the shuttle made things even easier. We appreciate you choosing us!

July 06, 2025

Dealership Rating

Employee Rating

I have visited here twice and Marcellis has been an absolute pelasure to work with having my car fixed. Any question I ask about my car being a new owner, he can answer exactly in a way I can understan absolute pelasure to work with having my car fixed. Any question I ask about my car being a new owner, he can answer exactly in a way I can understand. He is the best!!! More

by LINDSEYADAIR77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Jul 07, 2025 -

Honda of the Avenues responded

Thank you for the kind words! We’re so glad Marcellis made your visits a great experience. He takes pride in helping customers feel confident and informed, and we’ll be sure to share your praise with him!

July 02, 2025

Dealership Rating

Employee Rating

Amazing job . They are really good on getting all the help you need. Also they shoe me step by step what they are doing. They are really good on getting all the help you need. Also they shoe me step by step what they are doing. More

by casanova.wilfredo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink , Luci Kott

Jul 02, 2025 -

Honda of the Avenues responded

Thank you! We're glad our team could help and walk you through everything. We appreciate your kind words!

June 04, 2025

Dealership Rating

Employee Rating

Marcellis provided me with excellent customer service. I ask for him when I need to bring in my car. I ask for him when I need to bring in my car. More

by Fischerarchitect

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 19, 2025 -

Honda of the Avenues responded

Thank you for your kind words! We’re happy to hear Marcellis always provides excellent service — we’ll be sure to share your feedback with him.

May 27, 2025

Dealership Rating

Employee Rating

Very professional, friendly and helpful. Great customer service is hard to come by these days, so it's good to know that it still exist. Great customer service is hard to come by these days, so it's good to know that it still exist. More

by G

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 19, 2025 -

Honda of the Avenues responded

Thank you for your kind words! We’re glad our team provided professional, friendly, and helpful service. We appreciate your feedback!

May 23, 2025

Dealership Rating

Employee Rating

Never had an issue with Honda at the Avenues. Always excellent service. Service team is excellent Always excellent service. Service team is excellent More

by Dave904

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 17, 2025 -

Honda of the Avenues responded

Thank you for your continued trust! We’re glad to hear our service team consistently provides excellent support. We truly appreciate your loyalty!

May 10, 2025

Dealership Rating

Employee Rating

It was easy and quick the process of getting serviced with Eric and Honda Avenues with Eric and Honda Avenues More

by jonjonsevilla

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

May 10, 2025 -

Honda of the Avenues responded

We appreciate your business and we are happy to hear that Eric had your vehicle serviced quickly.

May 06, 2025

Dealership Rating

Employee Rating

Marcellus is very friendly, understand the needs, and very easy to work with. Would go back. very easy to work with. Would go back. More

by wandl88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 10, 2025 -

Honda of the Avenues responded

Thank you for your business and we are happy to hear that Marcellis is able to provide you with a 5-Star experience.

Dealership Inventory (301 Vehicles)

2026 Honda CR-V | new

$37,436

2026 Honda CR-V

new

Urban Gray Pearl exterior

Automatic

Front-wheel Drive

$37,436

View Vehicle Details

View Details

2026 Honda Ridgeline | new

$47,261

2026 Honda Ridgeline

new

Sonic Gray Pearl exterior

Automatic

All-wheel Drive

$47,261

View Vehicle Details

View Details

2026 Honda Accord | new

$31,833

2026 Honda Accord

new

Solar Silver Metallic exterior

Automatic

Front-wheel Drive

$31,833

View Vehicle Details

View Details

2027 Honda HR-V | new

$31,080

2027 Honda HR-V

new

Crystal Black Pearl exterior

Automatic

Front-wheel Drive

$31,080

View Vehicle Details

View Details

2027 Honda HR-V | new

$33,073

2027 Honda HR-V

new

Solar Silver Metallic exterior

Automatic

Front-wheel Drive

$33,073

View Vehicle Details

View Details

2026 Honda Civic Hybrid | new

$32,043

2026 Honda Civic Hybrid

new

Meteorite Gray Metallic exterior

Automatic

Front-wheel Drive

$32,043

View Vehicle Details

View Details

View All Inventory