Marcellis Smith | Page 8

I have worked with Mr Marcellus Smith a number of times. He has always been very professional and helpful. He has always been very professional and helpful. More

by leon.king Verified Customer Verified Customer

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Marcellus was quick, efficient and funny. I did have a problem with the pricing and he was able to correct the error with no problem, will be scheduling with him again I did have a problem with the pricing and he was able to correct the error with no problem, will be scheduling with him again More

by hakimah.harris Verified Customer Verified Customer

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I brought my car in because the USB port wasn't working. I was charged $170 for the diagnosis and to fix the USB issue would have cost $600. I was in the shop for 3 hours before my car was done. I was charged $170 for the diagnosis and to fix the USB issue would have cost $600. I was in the shop for 3 hours before my car was done. More

by johngronert Verified Customer Verified Customer

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Excellent customer service, Marcilus explained the process, services, and a time estimate. Showed to the waiting area and amenities included. process, services, and a time estimate. Showed to the waiting area and amenities included. More

by DANNAVY68 Verified Customer Verified Customer

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Scheduling was fast and easy. Work was completed on time. No issue experienced during visit. Work was completed on time. No issue experienced during visit. More

by Zumba Verified Customer Verified Customer

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This dealership wasted my time and money. Service department told me my blown tire was covered under an extra protection warranty I had purchased at the time of buying the car. They had me ca Service department told me my blown tire was covered under an extra protection warranty I had purchased at the time of buying the car. They had me call a tow truck to bring the vehicle to them and had me cancel my same day $200 estimated tire replacement at Tires Plus. They inconvenienced me by having to wait an extra day then they blind sided me at pick up with an over $500 repair bill after they had already repaired the tire. No warning or chance to take the vehicle elsewhere. No apology or attempt to make it right. Just a demand for their money. Our situation was literally an example the salesman gave us in the pitch for the warranty. I strongly discourage people from this dealership. More

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Marcellus was fantastic. Great customer service. Wait time was long but comfortable work spaces are good for passing the time in a productive and painless manner. Great customer service. Wait time was long but comfortable work spaces are good for passing the time in a productive and painless manner. More

by mcharbula Verified Customer Verified Customer

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I love this dealership they are always nice and service is good even when you dont have appointment they will take you in. is good even when you dont have appointment they will take you in. More

by MSroberts Verified Customer Verified Customer

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This is the first time I rate the experience below excellent. blah blah blah balh excellent. blah blah blah balh More

by LARRY.L.REED Verified Customer Verified Customer

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I dealt with Morris and he was patient and knew his cars. Thankyou! A very nice experience. Thankyou! A very nice experience. More

by lchess512 Verified Customer Verified Customer

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