Marco Fausto
Marco Fausto at Pacific BMW

Marco Fausto | Page 4

Service Advisor

Pacific BMW

800 S Brand Blvd
Glendale, CA 91204

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4.3
366 Reviews
4.3

366 Reviews

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366 Reviews of Marco Fausto

December 20, 2023

Dealership Rating
Employee Rating

Excellent Service - professional staff - friendly environment. Knowledgeable team. Very positive experience in getting my car serviced. More

by elite1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 16, 2023

Dealership Rating
Employee Rating

Great service and management, fast and friendly customer service. Lots of inventory to select and great environment More

by ABANDARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2023

Dealership Rating
Employee Rating

Marco was excellent in serving my needs and taking care of the annual maintenance! Thank you More

by dkawamura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 07, 2023

Dealership Rating
Employee Rating

Check-in Assistant Advisors are friendly competent and efficient. Service Advisors are conscientious, thorough, expedient and accommodating. Service mechanics are excellent and accurate professionals. More

by MARYANNAFRENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Gasabyan, Manuel Cruz , Henry Burmayan, Gilbert Pogosyan, John Velasquez, Jesus U., Douglas, Marlynn

December 06, 2023

Dealership Rating
Employee Rating

Very bad, airbag light and engine service were on and they refuse to check. They said it cost 245 dollar. The airbag light was related to the airbag recall. No good service. More

by gonzaorla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sevak Adamyan, Andrew Batenhorst, Isam Ayoub, Amie Gasabyan, Manuel Cruz , Henry Burmayan, Alondra Carbajal, Chris Choe, Gilbert Pogosyan

December 04, 2023

Dealership Rating
Employee Rating

Nothing more to say. While I am happy to do a review for good service. Why are you forcing my to write more? Highly annoying. More

by damy_dayaram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 04, 2023

Dealership Rating
Employee Rating

Very professional , excellent customer service, Ben was very attentive to keep me informed of the service process and the schedule. More

by ray96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin

December 01, 2023

Dealership Rating
Employee Rating

Very helpful as always go my loaner on time very professional and love going back as always. More

by vachikzarifian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manuel Cruz , Henry Burmayan

November 28, 2023

Dealership Rating
Employee Rating

Fabulous service :) very polite and got the car wash as well which made me so happy More

by rmelkonian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Gasabyan, Manuel Cruz , Henry Burmayan, Gilbert Pogosyan

November 21, 2023

Dealership Rating
Employee Rating

Normally they have been fine, but this time they lied to me about calling the insurance company when my busted tire needed to be replaced. I had to call on my own and found out that Marco never called them More

by KEVINKEVORKIANMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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