Marco Pinto | Page 41

Jordan Ferber is 5/5; Angie at the payment desk is 5/5; and Marco is a 0/5. When I asked Marco if my tires were okay, he only mentioned that the one tire with a plug in it was leaking, but I would just ha and Marco is a 0/5. When I asked Marco if my tires were okay, he only mentioned that the one tire with a plug in it was leaking, but I would just have to keep filling it up with air if I don't want to change the tires now. When I left the dealer on Friday, my vehicle did not feel the same. A tire rotation seemed to have messed up my car. When I returned to the dealer the next day on Saturday, Jordan took immediate care of the situation. He explained to me that he did not feel comfortable me leaving the service center without changing at least one tire. Marco failed to provide me a copy of the diagnostic of the vehicle. I don't even know what I paid $397 for on Friday - I came for an oil change and ended up having to do a tire rotation and whatever else? The explanation was not conveyed clearly from Marco and based on the information Jordan provided, Marco jeopardized my life, which I'm extremely disappointed. This is why I have only dealt with Jordan in the past. The level of trust with anyone else other than Jordan in Service is incredulous. I basically lost more time I could have spent with my family to tend to an issue with my vehicle that should have been taken care of on Friday. More

by JFITZPATRICK3 Verified Customer Verified Customer

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Great dealership. Always in and out when appointment is made. Never long wait times. Overall great experience. Always in and out when appointment is made. Never long wait times. Overall great experience. More

by Marius Verified Customer Verified Customer

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Pleasant experience. All was taken care of and even a loaner was provided as service took longer than expected. All was taken care of and even a loaner was provided as service took longer than expected. More

by MASTERKITCHENS Verified Customer Verified Customer

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I called Marco Pinto because I had a nail in my tire. Immediately he accommodated me and once there I was out the door in about 30 minutes. Excellent service Immediately he accommodated me and once there I was out the door in about 30 minutes. Excellent service More

by albac3 Verified Customer Verified Customer

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Great service every time I visit. Everyone is very friendly and helpful when ever I visit Everyone is very friendly and helpful when ever I visit More

by LINDA.DUNOIS02 Verified Customer Verified Customer

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Great service! Marco the service advisor had everything ready for the appointment. Wait time was reasonable and the car was washed. Marco the service advisor had everything ready for the appointment. Wait time was reasonable and the car was washed. More

by PRPB1975 Verified Customer Verified Customer

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Marco Pinto is a good advisor extremely helpful and very knowledgeable of what he's doing. knowledgeable of what he's doing. More

by TERRANCEJOHNSONSANDERS Verified Customer Verified Customer

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Sean and Michael are the best. They are very friendly, professional, always willing to help and a pleasure to work with. This is my second Acura from this location. They are very friendly, professional, always willing to help and a pleasure to work with. This is my second Acura from this location. More

by TALYA81 Verified Customer Verified Customer

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This place is the best car dealer shop in south Florida! ! I recommend 100%. Super nice!!! ! I recommend 100%. Super nice!!! More

by KJAP01 Verified Customer Verified Customer

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Never got back to me on the parts the car is waiting for .one car battery and some panels .one car battery and some panels More

by jtb24244 Verified Customer Verified Customer

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