Marcous Morton | Page 12

Went for a regular oil change with no issues to my vehicle January 28th. The car was returned with parts that were not put back on my vehicle correctly and with the check engine light on! Waited 9 hou vehicle January 28th. The car was returned with parts that were not put back on my vehicle correctly and with the check engine light on! Waited 9 hours just for him to tell me I have to leave my car for days to fix the problems they caused and that he couldn’t provide me with a loaner. I just purchased the vehicle there a year ago for 25k basically brand new and it shouldn’t be having any issues. Unacceptable More

by TyMichael28 Verified Customer Verified Customer

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Treat everyone the same I got there at 8am people still got service done before me everyone is equal no matter the car or color of the person got service done before me everyone is equal no matter the car or color of the person More

by MIKEGREENJR0227 Verified Customer Verified Customer

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Marcous had dealt with us. I made an appointment for 4pm for an oil change and tire rotation. Unfortunately for some reason they couldn’t find my booking. Marcous helped us out I made an appointment for 4pm for an oil change and tire rotation. Unfortunately for some reason they couldn’t find my booking. Marcous helped us out anyways. He is very well spoken and provided excellent service. More

by tatyanagaristo Verified Customer Verified Customer

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Marcous the Service writer very knowledgeable and friendly. Repairs were done very well and promptly. friendly. Repairs were done very well and promptly. More

by kimricab Verified Customer Verified Customer

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I couldn't ask for a better service advisor With his knowledge of what's going on and how to fix it knowledge of what's going on and how to fix it More

by mcgivney0 Verified Customer Verified Customer

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Is good friendly team. Detailed explanation. Easy to obtain rental car without having to leave the property Detailed explanation. Easy to obtain rental car without having to leave the property More

by a1concierge Verified Customer Verified Customer

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Marcous was very professional and always very helpful. He is empathetic and answers all our questions and concerns we may have. Everyone we encountered are very helpful. He is empathetic and answers all our questions and concerns we may have. Everyone we encountered are very helpful. More

by marnite02 Verified Customer Verified Customer

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Even though this was the 4th time visiting the dealership in 2 weeks, they still made ever effort to make my experience less stressful. in 2 weeks, they still made ever effort to make my experience less stressful. More

by peli288 Verified Customer Verified Customer

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The dealership is very large. It took a while to figure out all the ins and outs and procedures. My salesman, Marcus, was very helpful. I found my repair to be very very expensive It took a while to figure out all the ins and outs and procedures. My salesman, Marcus, was very helpful. I found my repair to be very very expensive. I was informed how much it would be before they did it. But I didn’t get a chance to compare with other companies. I am out of state and needed to get it done. The repair was done within a day. They took me two and picked me up at my resort. That was a very helpful. More

by patrickoneal Verified Customer Verified Customer

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Marcous did a great job taking care of my car. He was friendly and made the whole process easy. Really appreciate him keeping me updated though the service. He was friendly and made the whole process easy. Really appreciate him keeping me updated though the service. More

by willribeyro Verified Customer Verified Customer

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