Marcous Morton | Page 47

Had an appointment for oil change. Waited 4 hours to get my car back. Within 2 hours I checked outside and saw my vehicle. Two hours later I had to ask for the representative twice to give me my car. He was my car back. Within 2 hours I checked outside and saw my vehicle. Two hours later I had to ask for the representative twice to give me my car. He was apologetic but my time there was beyond recognition. More

by buslady2k Verified Customer Verified Customer

Helpful 0

Report | Print

I make appointment to get oil changeAnd wait 3hours and I make appointment to get oil change And wait 3hours and that’s because I got earlier than my appointment!! This is ridiculous I don’t think any oi I make appointment to get oil change And wait 3hours and that’s because I got earlier than my appointment!! This is ridiculous I don’t think any oil change should be more than one hour anywhere!! Sorry but very disappointed I was there with my 8 month baby and spent 3hrs in the dealership!! Hope to be different next time More

by alpinasaa1212 Verified Customer Verified Customer

Helpful 0

Report | Print

Upon entering this location, I was treated with nothing Upon entering this location, I was treated with nothing less than the hospitality and kindness that one deserves. My questions were answered efficie Upon entering this location, I was treated with nothing less than the hospitality and kindness that one deserves. My questions were answered efficiently and everything was resolved in a professional manner. More

by jorgepaxvr6 Verified Customer Verified Customer

Helpful 0

Report | Print

Marcous was amazing! He did a thorough job with my car and I am so happy with his work. Aaron was a doll lent us a little help :) and I am so happy with his work. Aaron was a doll lent us a little help :) More

by amprice456 Verified Customer Verified Customer

Helpful 0

Report | Print

Great dealership, been coming here since I moved to Florida, keep up the good work.... our advisor marcous was awesome, got me right in and listened to what I needed done... great attitude... thank you Florida, keep up the good work.... our advisor marcous was awesome, got me right in and listened to what I needed done... great attitude... thank you More

by Paula Verified Customer Verified Customer

Helpful 0

Report | Print

First time there for service and Marcous made me feel welcomed. Although the repair had a couple of hiccups he handled it like a pro. Will definitely go back. welcomed. Although the repair had a couple of hiccups he handled it like a pro. Will definitely go back. More

by jgimenez Verified Customer Verified Customer

Helpful 0

Report | Print

Good service in Orlando Will be back maintenance my Good service in Orlando Will be back maintenance my vehicle Friendly Good knowledge service assist Parts reasonable price Thank all your serv Good service in Orlando Will be back maintenance my vehicle Friendly Good knowledge service assist Parts reasonable price Thank all your service staff and technicians More

by Cautreb3 Verified Customer Verified Customer

Helpful 0

Report | Print

Una de las peores experiencias, el servicio fue realmente pésimo, el trato como cliente fue de lo peor, el vehículo de alquiler que me dio el at smith estaba sucio y sin gasolina, mi vehículo duro casi un me pésimo, el trato como cliente fue de lo peor, el vehículo de alquiler que me dio el at smith estaba sucio y sin gasolina, mi vehículo duro casi un mes en las instalaciones, me botaron el seguro de deal ojear las ruedas, perdí un viaje que tenía planificado por culpa de la ineptitud del personal, , todo esto sin tener en cuenta el montón de problemas que me a dado el vehículo que compre en la jeep, de hecho le doy una estrella porque es la mínima puntuación permitida pero si me lo preguntan a nivel personal no se la merecen. More

by Jesus Verified Customer Verified Customer

Helpful 0

Report | Print

Went in for a oil change and took 3 hours. Asked for a car wash but when I finally got my keys and went to my Jeep they never washed it. car wash but when I finally got my keys and went to my Jeep they never washed it. More

by falexander18 Verified Customer Verified Customer

Helpful 0

Report | Print

Even though the people were great, the repair did not fix my problem and came back about three weeks after I left. It is intermittent. my problem and came back about three weeks after I left. It is intermittent. More

by cmonroe4 Verified Customer Verified Customer

Helpful 0

Report | Print