Marcous Morton | Page 68

Service advisor Marcous was knowledgeable and addressed all of my concerns with the utmost patience and professionalism. Great communication by Marcous, service completed on time to my standards as promise all of my concerns with the utmost patience and professionalism. Great communication by Marcous, service completed on time to my standards as promised. More

by janetbada Verified Customer Verified Customer

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They helped me get in and out of the dealership. Everyone was super helpful and kind they said it would be a couple hours but got it done in 45 mins was super helpful and kind they said it would be a couple hours but got it done in 45 mins More

by Noahboron Verified Customer Verified Customer

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The only thing I dislike is that Evans having and appt at 1pm for oil change only it took them 2 and half hour to do the service I ende pick my car at 3:30pm to much waiting 1pm for oil change only it took them 2 and half hour to do the service I ende pick my car at 3:30pm to much waiting More

by Lourdes_echevarria1 Verified Customer Verified Customer

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The customer service at the chrysler dealer was excellent and very professional. I am proud of they every time that i go. Thank you for your attention always and very professional. I am proud of they every time that i go. Thank you for your attention always More

by willirh72 Verified Customer Verified Customer

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Paid $3k for repairs that didn't fix the problems. Still stuttering and hard shifting. Promises were made by management and completely ignored. This is the second dealership for the same problem and receive stuttering and hard shifting. Promises were made by management and completely ignored. This is the second dealership for the same problem and received the same result. More

by Squekydevon2 Verified Customer Verified Customer

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Good service pleasant atmosphere the service guy was very professional and the wait was not that long but when I first got there the wait before I saw a service person was about twenty minutes professional and the wait was not that long but when I first got there the wait before I saw a service person was about twenty minutes More

by Lmart Verified Customer Verified Customer

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Marcous was kind and courteous. He did an excellent job. My oil change took less than an hour. I will return to this dealership for future services My oil change took less than an hour. I will return to this dealership for future services More

by timehealz Verified Customer Verified Customer

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Bad customer service. I pulled in to the service area early for my scheduled appointment with no one else in sight. Someone told me my advisor would be right with me and no one talked to me until 6 more early for my scheduled appointment with no one else in sight. Someone told me my advisor would be right with me and no one talked to me until 6 more customers arrived and we're helped before me. My advisor told me it would be done by 12:30 or 1:00. At 2:00 I called and they said my truck was ready. When I arrived my service advisor calls and just now tells me my truck is ready. I went in and checked with him and was told to wait. After 15 minutes more waiting I finally got my truck keys back and had to go get my truck and take all their trash out so I could leave. Very unprofessional More

by raven1301 Verified Customer Verified Customer

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Great customer service skills they work together as a team they go over and beyond to help you overall rating 100😀 forgot the other guy name but he deserve 100 he the sale man team they go over and beyond to help you overall rating 100😀 forgot the other guy name but he deserve 100 he the sale man More

by Aprilkimbell Verified Customer Verified Customer

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Horrible! They lied on an insurance claim telling GEICO they put in new sparkplugs, coil, battery. They never did. When I took the car back They said no charge and charged my son 215.00!! Said the car need they put in new sparkplugs, coil, battery. They never did. When I took the car back They said no charge and charged my son 215.00!! Said the car needed an oil change after a BRAND NEW ENGINE! have asked for paperwork from Eli 4 times to show what They did to my car and still NOTHING. Left message for service manager as well. More

by Challengerowner Verified Customer Verified Customer

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