Marcous Morton | Page 73

Thanks for honoring the service coupon! Meant a lot. Dropped my vehicle off Friday, Uber was sent to/from my place, very timely in getting my vehicle back! Dropped my vehicle off Friday, Uber was sent to/from my place, very timely in getting my vehicle back! More

by piechol Verified Customer Verified Customer

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I waited 3 hours for a routine service maintenance with oil change, recall, and brake fluid exchange, and tire rotation/balance, and my tire pressures (driver side tire was 41 while rest was 32!) were not oil change, recall, and brake fluid exchange, and tire rotation/balance, and my tire pressures (driver side tire was 41 while rest was 32!) were not even checked by technician nor was my battery checked. I was told after 2 hrs that "it would not take too much longer", yet I waited another hour. I understand that service depts may be busy, but that's everyone including myself. I canceled and postponed business meetings as a result of this service thinking it would take only 1.5 hrs as what was told to me. This should have been informed to me upfront so I could adjust my schedule not wait 2 hrs then have to text to find out about my car only to hear it "that it would not take too much longer," and wait another hour. More

by Sachin Patel Verified Customer Verified Customer

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They’re very friendly I didn’t like that each time I took my vehicle there I had to take it back for a different problem that’ didn’t exist before. my vehicle there I had to take it back for a different problem that’ didn’t exist before. More

by l_vanjohnson Verified Customer Verified Customer

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The service department has always been understanding and nice regarding the issues I had with my car. I wish there was a more organized way to handle car pickups. However all of the advisors I worked with w nice regarding the issues I had with my car. I wish there was a more organized way to handle car pickups. However all of the advisors I worked with were kind and exceeded my expectations. Especially Marcous & Carlos thank you for all your help! More

by Nhi N. Verified Customer Verified Customer

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Easy to get to, clean and great customer service very friendly. Overall experience was exceptional. That’s all I have to say 25 words 😢 really friendly. Overall experience was exceptional. That’s all I have to say 25 words 😢 really More

by ksnflorida Verified Customer Verified Customer

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I make appointment to get oil changeAnd wait 3hours and I make appointment to get oil change And wait 3hours and that’s because I got earlier than my appointment!! This is ridiculous I don’t think any oi I make appointment to get oil change And wait 3hours and that’s because I got earlier than my appointment!! This is ridiculous I don’t think any oil change should be more than one hour anywhere!! Sorry but very disappointed I was there with my 8 month baby and spent 3hrs in the dealership!! Hope to be different next time More

by alpinasaa1212 Verified Customer Verified Customer

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Had an appointment for oil change. Waited 4 hours to get my car back. Within 2 hours I checked outside and saw my vehicle. Two hours later I had to ask for the representative twice to give me my car. He was my car back. Within 2 hours I checked outside and saw my vehicle. Two hours later I had to ask for the representative twice to give me my car. He was apologetic but my time there was beyond recognition. More

by buslady2k Verified Customer Verified Customer

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Upon entering this location, I was treated with nothing Upon entering this location, I was treated with nothing less than the hospitality and kindness that one deserves. My questions were answered efficie Upon entering this location, I was treated with nothing less than the hospitality and kindness that one deserves. My questions were answered efficiently and everything was resolved in a professional manner. More

by jorgepaxvr6 Verified Customer Verified Customer

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Marcous was amazing! He did a thorough job with my car and I am so happy with his work. Aaron was a doll lent us a little help :) and I am so happy with his work. Aaron was a doll lent us a little help :) More

by amprice456 Verified Customer Verified Customer

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First time there for service and Marcous made me feel welcomed. Although the repair had a couple of hiccups he handled it like a pro. Will definitely go back. welcomed. Although the repair had a couple of hiccups he handled it like a pro. Will definitely go back. More

by jgimenez Verified Customer Verified Customer

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