Marcus Atkins | Page 64

2008 RX 350 Beautiful dealership, fantastic greeting from receptionist. Salesman, Rex Bomar, very friendly, did his job selling the vehicle. I test drove the car Beautiful dealership, fantastic greeting from receptionist. Salesman, Rex Bomar, very friendly, did his job selling the vehicle. I test drove the car around the dealership, seemed good (But I should have taken a freeway drive above 65mph). Rex told me it needed tires, so he offered a discount off the $12,900 + TTL asking price. I asked Rex if Northside Lexus service department had checked out the car, Rex replied "no, they didn't have time & generally don't send used cars through service unless they are being certified". He said the vehicle was in great condition & he had driven it. Unfortunately as I drove home, I found out the car was definitely not road worthy above 65mph on the freeway. It was an awful struggle getting the RX 350 home, steering wheel vibration was terrible. Decided to take it right away to Discount Tire, paid $900 for new tires, then took the vehicle to my mechanic to check a squeeling sound from the engine bay, only to find out it needed an new idler arm, new belt tensioner, new belt and new alternator, paid over $1400 more. Ended up 3 full days without the vehicle!!! Paid top dollar for this 2008 RX 350 with 75,300 miles which was $11,500 + TTL, over what NADA shows as clean retail of $11,350 - Then add the $2,300 out of my pocket for necessary tires & repairs, I ended up paying almost $14,000 + TTL. I think Northside Lexus should have checked out the vehicle to make sure it was road worthy before selling it & they should have serviced the car to make sure there were no problems!!! At the end of the day, I don't feel like I got a great deal, actually, not even a good deal!!! More

by Sean Verified Customer Verified Customer

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Great experience Eric made buying my new rx350 a very positive experience Thanks. I would definitely recommend them to my friends. Thanks Northside for your exce Eric made buying my new rx350 a very positive experience Thanks. I would definitely recommend them to my friends. Thanks Northside for your exceptional product and service. More

by MELNDAVEROSS Verified Customer Verified Customer

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Wonderful dealership experience This dealership is the 4th closest Lexus dealership and we keep going back Because we continue to have a great experience each time we return. Great This dealership is the 4th closest Lexus dealership and we keep going back Because we continue to have a great experience each time we return. Great People, great selection, beautiful showroom, the whole package! More

by MRMWAM81 Verified Customer Verified Customer

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Beautiful building good prices I found the car online and drove 3 hours to get it with an appointment. The car was not ready when we got there. It needed more detailing and inspec I found the car online and drove 3 hours to get it with an appointment. The car was not ready when we got there. It needed more detailing and inspection. I thought that was odd because they knew I was coming for almost a full week a head of time. We didn’t negotiate the price, because it was listed very responsible. However, the finance guy was short and we could tell he was irritated. Our credit score is excellent and I knew they could offer in house finance at a lower rate. I had shopped at other Lexus dealerships and they told me. At the end we were waiting for one more bank to come back with the rate and he seemed to think it wouldn’t be better and we should just go a head and settle for the 3.8 something. We told him we needed to go talk in private and he called back with a 3.33. I wanted a 2.9 but at this point I just wanted to get out of there. We arrived around 10:15 pm and didn’t get out of there until almost 4pm! We bought a Certified 2019 ES hybrid. Our salesman Larry was nice and seemed like a honest man: More

by serena_rose10 Verified Customer Verified Customer

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Northside is the best! Bobby, mark and david at Northside are the best! We will definitely recommend them to our friends and family and will be back! The dealership is gorge Bobby, mark and david at Northside are the best! We will definitely recommend them to our friends and family and will be back! The dealership is gorgeous and everyone is so friendly and accommodating. More

by bridgetrclark Verified Customer Verified Customer

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Start to finish....wonderful experience! Joshua Keough was wonderful.. He took his time explaining every aspect of the car and answered all of our questions to our satisfaction.. Marcus Atkin Joshua Keough was wonderful.. He took his time explaining every aspect of the car and answered all of our questions to our satisfaction.. Marcus Atkins was very efficient and personable and made a tedious part of car buying less painful. For us, purchasing a car is NOT enjoyable. Not so this time. Thank you, Joshua and Marcus for making this purchase a wonderful experience! More

by LENORAP5 Verified Customer Verified Customer

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RX 350 LEASE WONDERFUL NEW SHOWROOM; SLAES AND FINANCE AS NICE,EFFICIENT, AND COURTEOUS AS ALWAYS; MAKE YOU FEEL LIKE FAMILY; BEST CAR BUYING EXPERIENCE EVER; VERY WONDERFUL NEW SHOWROOM; SLAES AND FINANCE AS NICE,EFFICIENT, AND COURTEOUS AS ALWAYS; MAKE YOU FEEL LIKE FAMILY; BEST CAR BUYING EXPERIENCE EVER; VERY ACCOMMODATING TO WIFE More

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Most Relaxing New Car Purchasing Experience Ever We were treated very well and felt no hard sell pressure at all. All staff were great to work with and we are very satisfied with the vehicle We were treated very well and felt no hard sell pressure at all. All staff were great to work with and we are very satisfied with the vehicle More

by SHAWN_MCGOVERN Verified Customer Verified Customer

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Awesome and Easy Experience!!! My salesperson Jarrod Postma went the extra mile to be sure we left very happy with our purchase. This is the 2nd vehicle we're have bought from him i My salesperson Jarrod Postma went the extra mile to be sure we left very happy with our purchase. This is the 2nd vehicle we're have bought from him in the family. Hoping by the end of the year, I will be able to go see him again to trade my car in. The dealership is impeccable! Clean and very welcoming! We're didnt feel like prey when we're walked in. First class experience all the way around!!! More

by acates66 Verified Customer Verified Customer

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I had a great experience John Hovenden took great care of us. 10/10 five stars!! Great experience overall. Would definitely go back for another vehicle. They had all my paperw John Hovenden took great care of us. 10/10 five stars!! Great experience overall. Would definitely go back for another vehicle. They had all my paperwork ready for me to sign as soon as I got there. I had a great experience ! More

by VICTORIA_KARDINA Verified Customer Verified Customer

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