Marcus Carnes | Page 9

I went on a Saturday, and even though it was super busy, I still received excellent service. Marcus is a sales manager, but he still took us on a couple test drives at first because there were so many peopl I still received excellent service. Marcus is a sales manager, but he still took us on a couple test drives at first because there were so many people in that day. Then he introduced us to Ian who took us on a third test drive with the Tiguan we eventually purchased. They even gave us tacos! More

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This experience was beyond what I expected. From the moment I met Shannon she was so kind and understanding which definitely put me at ease. She was very attentive to my questions and made sure From the moment I met Shannon she was so kind and understanding which definitely put me at ease. She was very attentive to my questions and made sure I was comfortable my entire time there. I couldn't have imagined purchasing a car to be such an enjoyable and smooth process. I will definitely come back to Shannon when it's time to upgrade, her authenticity really made this process easier for me. More

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Everyone I dealt with was very helpful and polite . I drove 3 hours for a vehicle I was searching for .Good experience and professionalism . Being there made me want to by a volkswagen I drove 3 hours for a vehicle I was searching for .Good experience and professionalism . Being there made me want to by a volkswagen More

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Worked with Shannon who was absolutely terrific. Friendly, professional and knowledgeable. Rest of staff was great as well. Flexible on terms and financing options. Very good car buying experience f Friendly, professional and knowledgeable. Rest of staff was great as well. Flexible on terms and financing options. Very good car buying experience from start to finish. Walked out with a like-new, low mileage 2019 Jeep Wrangler Unlimited. Would recommend this dealership—inviting, family atmosphere. Thanks City VW Evanston! More

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Everyone was sincere, helpful, and knowledgeable. We had a great experience working with everyone who helped us find our car. We had a great experience working with everyone who helped us find our car. More

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Ricky Espino and Marcus were great to work with. Pleasant and efficient process. I would definitely call them again. Pleasant and efficient process. I would definitely call them again. More

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Marcus, Sam, Mario and team were amazing to work with. I was working with another area dealership searching for a specific model/trim/color car, and they had come up empty after 5-6 days of searching. I dec was working with another area dealership searching for a specific model/trim/color car, and they had come up empty after 5-6 days of searching. I decided to give this dealership a call, and within a few hours they had secured the car I was looking for and it was onsite the next day. Highly recommend this team and look forward to doing business in the future with them. More

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After my initial interest as a first time Volkswagen owner Marcus reached out to me and ensured i was very comfortable with the execution of the purchase of my Tiguan. Very knowledgeable and accommodati owner Marcus reached out to me and ensured i was very comfortable with the execution of the purchase of my Tiguan. Very knowledgeable and accommodating despite our current mandates and their inventory. He was very personable and knowledgeable. I highly recommend City Volkswagen of Evanston. More

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Dylan was friendly and courteous; a really nice salesperson to go through the car-buying experience. salesperson to go through the car-buying experience. More

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