Marcy Frye
Marcy Frye at Advantage Chevrolet of Hodgkins

Marcy Frye | Page 2

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Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.4
36 Reviews
4.4

36 Reviews

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36 Reviews of Marcy Frye

August 22, 2023

Dealership Rating
Employee Rating

Fantastic service team, I would highly recommend getting your vehicle serviced at Advantage Chevrolet in Hodgkins. More

by aarondonbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrianne Gentile, Kathy Reidl, Felipe Alfaro , Abel Duran

Aug 24, 2023

Advantage Chevrolet of Hodgkins responded

Aaron, thank you for your kind words. We feel our service department is what makes Advantage Chevrolet of Hodgkins special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 23, 2023

Dealership Rating
Employee Rating

It is a pleasure every time I come to your dealership to have my vehicle serviced. Your team is very knowledgeable about the vehicles and they have great customer service. More

by fpcarroll
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 21, 2023

Dealership Rating
Employee Rating

I had an scheduled appointment and it still took just about 3 hours to get and oil change. More

by anthonyard7
Service Price Transparency
Recommend Dealer
No
Jun 23, 2023

Advantage Chevrolet of Hodgkins responded

Anthony, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 16, 2023

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Employee Rating

I’ve been to a lot of dealerships and this was one of the most organized one! Very nice and professional service More

by warrennicole019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong , Steve Grenfell

March 15, 2023

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A very nice and beautiful dealership. Excellent staff. Very helpful and they know their information. More

by blaze181394
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong , Balthazar

Mar 16, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 01, 2023

Dealership Rating
Employee Rating

I worked with Steve Grenfell, Great sales rep. The truck I purchased was just what I was looking for, Very good deal. When I found this truck on CarGuru, I was contacted within 15 min. with avail More

by herwerthwally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Rekstad , Steve Grenfell

Mar 02, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 28, 2023

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Employee Rating

Great experience. I was treated like family by sales rep, Manager and finance department. I thought I go close to where I live abd happy I did. I love my car and the g More

by purify100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fitzpatrick, denise Visvardis , Cyril Oghomeh

Mar 02, 2023

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 05, 2023

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Employee Rating

Purpose treat your respect and update make sure that the customer satisfied with their work and if not the actual what we can do better love these guys More

by RONHOLLIDAY1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396 Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 30, 2022

Dealership Rating
Employee Rating

Very friendly and helpful just the wait time is extremely long , wish it could of went faster is my only complaint More

by guajardo527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Owen Suarez

Jan 03, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 16, 2022

Dealership Rating
Employee Rating

Workmanship on the vehicle was fine. The attention to detail at the service desk needs improvement. The initial communication regarding pricing was acceptable, however, I added an addit More

by leanderg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Owen Suarez , Mike Heeney

Dec 16, 2022

Advantage Chevrolet of Hodgkins responded

I appreciate you bringing this to my attention. Please contact me as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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