Margaret Garland | Page 18

Paul & Joyce D Excellent Buying Experience Very pleased with our experience in purchasing a 2016 Rogue. We worked with Matthew McSwain who is a wealth of knowledge about explaining the feature Very pleased with our experience in purchasing a 2016 Rogue. We worked with Matthew McSwain who is a wealth of knowledge about explaining the features of the vehicle and went out of his way to accommodate us in choosing the vehicle we were looking for. Don't recall ever working with such a knowledgeable sales person. We are very impressed!! Top rate buying experience. Would definitely recommend Newton Nissan and Matthew to our family and friends. More

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Quick and simple It was a nasty rainy day and Margaret took care of everything from gas to being sure I had a covered spot to unload my old car into my new one. She wa It was a nasty rainy day and Margaret took care of everything from gas to being sure I had a covered spot to unload my old car into my new one. She was very nice and got my deal finished really quick. More

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Excellent This is my 3rd car I have bought from Newton Nissan so obviously I am a big fan! Margaret was wonderful to deal with and very helpful! Thank you! This is my 3rd car I have bought from Newton Nissan so obviously I am a big fan! Margaret was wonderful to deal with and very helpful! Thank you! More

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The salesperson made the experience even better. Within a couple of minutes of inquiring about the vehicle through Newtons website I received a call from Margaret Garland. She was very kind and helpf Within a couple of minutes of inquiring about the vehicle through Newtons website I received a call from Margaret Garland. She was very kind and helpful. I honestly felt no pressure from start to finish on purchasing my vehicle. My wife enjoyed how things went so much that she is planning on coming back to Newton in a couple of months to purchase her vehicle. - Antwan B More

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Mixed experience Was quoted at a 5% interest rate and signed papers agreeing on 305/month for 72 mos. Got a call 6 days later saying I needed to come by and sign some Was quoted at a 5% interest rate and signed papers agreeing on 305/month for 72 mos. Got a call 6 days later saying I needed to come by and sign some more papers with the Finance department. Turns out the original loan was not approved and my interest rate was now a 10.99% and monthly payments would be almost $30 more/month. I talked with Alex in finance who was great throughout the entire process. There was nothing he could do but he said I should speak with the sales manager. I was then transferred and felt extremely disrespected by the sales manager, Justin George. I was told because my credit was so bad I wouldn't be able to purchase a car anywhere else and I should appreciate all the hurdles he has jumped thru to make this deal happen. I was also told this was the absolute best that could be done and I had to make a decision that night or he "needed his car back". I expressed my concern to Ryan Martin because I felt as if a manager should not be talking to a "valued" customer in such a manner. Ryan immediately took care of the situation and had my loan back at the original agreement within minutes. If it wasn't for Mr. Martin and his professionalism, I would have taken my business elsewhere. Ryan Martin is without a doubt the reason Newton Nissan is as great as it is. Not to mention the certified pre-owned vehicle had a cracked fuel cap, a small hole in the driver's side seat, a cigarette burn in the passenger seat, and a red stain on the floor mat that was simply covered up by a paper mat when the car was purchased. Mr. Martin confirmed that all issues would would be taken care of and I am extremely appreciative of this. I do feel like these things should have been caught and fixed before the car was considered certified, but I appreciate Mr. Martin going the extra mile to make things right. After much frustration I would still recommend Newton Nissan, just be very careful who you deal with. More

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A dealership you can enjoy We've had multiple BAD, frustrating experiences at other 3 other dealerships in the last six months. All the staff at Newton Nissan were polite, cour We've had multiple BAD, frustrating experiences at other 3 other dealerships in the last six months. All the staff at Newton Nissan were polite, courteous and most importantly HONEST. There was no deception, no smoke and mirrors, and no surprises. I will refer everyone I know to this dealership! More

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Good Experience at Newton Nissan The whole process was great from first inquiry on the Internet till final sale in store. Margaret was great will definitely recommend her. I look forw The whole process was great from first inquiry on the Internet till final sale in store. Margaret was great will definitely recommend her. I look forward to working with Newton Nissan in the future. More

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Nice and knowledgeablesales personal She , Margaret Garland was very Nice and knowledgeable sales personal I like to buy again with her.I also recommend to my fiends or church members. She , Margaret Garland was very Nice and knowledgeable sales personal I like to buy again with her.I also recommend to my fiends or church members. More

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Amazing They were very friendly which is always a plus. Also they were very helpful throughout the process. They got us an amazing new Rogue for an unbelievab They were very friendly which is always a plus. Also they were very helpful throughout the process. They got us an amazing new Rogue for an unbelievable price. My name is Joseph Nichols. More

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Very relaxing Margaret was great and all the people there were easy to work with.I have already recommended your dealership to several of my friends and colleagues. Margaret was great and all the people there were easy to work with.I have already recommended your dealership to several of my friends and colleagues.I am sure the next time I need a car I will think of you guys first. More

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