Marge Gibbons | Page 14

Excellent Car buying experience My overall experience was excellent. I searched Videon Jeep Grand Cherokee on their website and selected a car and submitted an internet quote reques My overall experience was excellent. I searched Videon Jeep Grand Cherokee on their website and selected a car and submitted an internet quote request. I immediately received a response from Jim Ballezzi with a price quote that was a very good price. I went to the dealership and Natasha Kramlich showed me the car and took me for a test drive. She showed me all features of the car and was very knowledgeable of all features and answered all of my questions. Jim made sure that I had a fair price for my trade-in and we quickly made a deal. When I returned to pick up the car, paperwork was promptly completed and Marge Gibbons did a thorough job explaining all paperwork and quickly processing our deal. Natasha again went through all features of the car in great detail. It was a pleasure dealing with Videon and Natasha did an excellent job making sure everything was taken care of. Steve Videon also stopped by to make sure everything went well. I am very pleased with the experience. More

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First Class Dealership - Great Sales Staff Thank you, Videon Chrysler Dodge Jeep ... and to Phil Snyder who made my car-buying experience very enjoyable and has turned has turned my wife, child Thank you, Videon Chrysler Dodge Jeep ... and to Phil Snyder who made my car-buying experience very enjoyable and has turned has turned my wife, children and I into into a 3-Jeep family. Phil is the consummate salesperson ... quite personable and very knowledgeable of his product line. Along with Phil, the business manager, Marge was also very helpful and kind throughout the final part of the process. Obviously I will continue to use Videon for future car purchasing, and have already recommended this dealership to many of my close friends and other family members. More

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First class dealership Videon is a first class dealership. Their customer service was great, the sales team was extremely knowledgeable and friendly and they really worked h Videon is a first class dealership. Their customer service was great, the sales team was extremely knowledgeable and friendly and they really worked hard with me and my budget to ensure that I left their dealership with a car that I wanted. I highly recommend and endorse Videon Chrysler Dodge Jeep! More

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Great Service Bob helped my husband and I with purchasing a car for my father in law. He was wonderful and got him the car that he wanted at the lowest price possib Bob helped my husband and I with purchasing a car for my father in law. He was wonderful and got him the car that he wanted at the lowest price possible. My father in law speaks little English and can be a bit difficult, but Bob had much patience for us. I would recommend Bob to family and friends and hopefully I will be in soon to purchase a car! Thanks again for all of your help! Nicole Selimis More

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Amazing Experience! After visiting multiple Jeep dealerships in the area and out of state. I found a offer online that I just had to go check out. Just like the offer sta After visiting multiple Jeep dealerships in the area and out of state. I found a offer online that I just had to go check out. Just like the offer stated, I got handed that exact price. I was not hassled or tricked into something different. I did tweak a few of the options I wanted, but that was not pushed by anyone. The sales guy Phillip really knew his stuff and I would for sure recommend him to anyone looking for a Chrysler product. Im sure all the sales people are great at this dealer, Phillip was the only one I dealt with so thats the only one I can give an opinion on. The general sales Manger Matt, made sure everything was going well and it was much appreciated. I also communicated with Jim through email and in the beginning of gather thing information. He was also great and quick with answers. The last person I dealt with Marge in finance, she was also a enjoyable part of the process. Overall I would say give this dealership a shot at your next purchase! More

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2016 Ram Rebel My wife and I Have purchased 8 vehicles in the last 12 years. Always a no hassle no pressure experience. Our daughter has purchased to vehicles and My wife and I Have purchased 8 vehicles in the last 12 years. Always a no hassle no pressure experience. Our daughter has purchased to vehicles and our son has purchased one and is waiting for his new jeep to arrive. More

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Best Car Dealership Purchased my 2016 Jeep Unlimited today. Steve was the sales person that I dealt with. I can not say enough good about this gentleman. He went far b Purchased my 2016 Jeep Unlimited today. Steve was the sales person that I dealt with. I can not say enough good about this gentleman. He went far beyond my expectations as a sales person. Dave Beatty and Matt Bonhage were also great! I would recommend this car dealership to family and friends no matter what. Videon Dodge has a customer for life with me. They far exceed my expectations as a car dealership! More

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I bought a car on my lunch break! It was that easy! I had a great experience at Videon Chrysler Dodge Jeep. I worked with Phil Snyder and Marge Gibbons. I met Mudge the gentle giant the roams the sales I had a great experience at Videon Chrysler Dodge Jeep. I worked with Phil Snyder and Marge Gibbons. I met Mudge the gentle giant the roams the sales floor and I purchased my 2015 Dodge Grand Caravan in less than three hours. I started my search for my 2015 Dodge Grand Caravan on Saturday, August 22, 2015 at another Dodge dealership. I had a trade, money down, and a decent credit score. That dealership was able to get me financing but didn't have any of the Caravans I request. They showed me everything BUTY what I wanted: a Dodge Grand Caravan. Note: There were several Dodge Caravans with various option packages and prices listed on their website. I ended up leaving that dealership on Saturday with no vehicle. I went home Saturday and checked that dealers website again and found even more caravans. I e-mailed the sales person and he informed me that they didn't have what was listed and could not get it. Fast forward to Monday, August 24, 2015. I went on Dodge's website and found the vehicle I wanted at Videon! They had my Caravan listed on their website - the color I wanted, the options I requested, a price point that I could live with! I contacted Videon and spoke to Phil Snyder. I was very salty with him. I immediately demanded to know if they had the vehicle. If they would honor the price on their website, we talked about my trade, my ability to get financing, my previous experience and based on that conversation: I came into Videon less than an hour later. Phil said he would meet me outside and he did. He kept every promise he made to me through out our conversation and transaction. My experience was completely positive. They had the vehicle advertised at the price point advertised. They appraised my trade. I don't believe I could have down better with my trade (it was a rough one). Phil presented me with information in a very straightforward - transparent way, so that I understood what was happening - before we ran my credit and/or discussed financing. The previous dealer tried to make it seem like my they gave me more for my trade. Phil actually brought me a paper with all of the numbers broken down, so that I could see exactly what I would be getting for my trade and paying for my new vehicle. He even gave me some ideas about where my payments would be. Long story short: I bought my van in less than 3 hours start to finish. I had a great experience. I felt like they wanted to sell me the vehicle I wanted. I worked with Marge in Finance. She had all of my documents ready. Again, it was a very straight forward experience. I kept waiting for the 'other shoe' to fall because the process was so easy. My payments ended up being better than expected. They saved me money where they could and the way they did business with me was very transparent. Bottom line: These are good folks. They have what they advertise and I believe based on this experience that if they didn't have what I wanted - they would have gotten it for me. I recommend this dealership! I hope they will forgive me if I forgot to name anyone else in this review. More

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Happy Wife I found the Dodge Durango Citadel that I wanted. It had low mileage and was in great condition. Nick was great. The whole team made a long process fun I found the Dodge Durango Citadel that I wanted. It had low mileage and was in great condition. Nick was great. The whole team made a long process fun. Thanks guys and ladies. I got the car of my dreams. I'm a happy wife More

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Right way to run a car dealership Everyone we met or dealt with was friendly, courteous and easy to talk to. It was a pleasure going to a dealership that didn't have blaring music so y Everyone we met or dealt with was friendly, courteous and easy to talk to. It was a pleasure going to a dealership that didn't have blaring music so you couldn't talk without yelling and people running around like maniacs. Even though it was a little bit of a drive from center city it's a great place to do business and will definitely recommend it to others. Not listed below Truecar.com More

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