Marge Gibbons | Page 13

No nonsense, caring dealership. They want you to be happy. This was my second Jeep purchase from Videon and my experience was just as pleasant the second time around. I worked with Phil Snyder who is very frie This was my second Jeep purchase from Videon and my experience was just as pleasant the second time around. I worked with Phil Snyder who is very friendly, responsive, and he genuinely cares about getting you the right vehicle at a good price. I would highly recommend working with Phil if you want to avoid the stereotypical "games" of car buying. I also utilize Videon's express lane service center. The service work is always high quality and very timely. It's also great to see Mudge roaming around and greeting customers. If you don't know who Mudge is, stop in for an introduction. More

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Happy Member of the Jeep Family I have been wanting a Jeep for a loooooong time and when they released the 2016 Wrangler Backcountry edition in Xtreme Purple I knew it's was time to I have been wanting a Jeep for a loooooong time and when they released the 2016 Wrangler Backcountry edition in Xtreme Purple I knew it's was time to make the move. I have to thank Brian Hansell for recommending me and Bob Cox for making the entire process super easy. Can't forget a shout out to the Finance dept. who were pleasant and accommodating. I would recommend anyone looking for a Jeep to check them out! More

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I'll Take It! Best car buying experience ever. Bob Cox was knowledgeable, straightforward, responsive and a pleasure to work with. And we got the deal we wanted! D Best car buying experience ever. Bob Cox was knowledgeable, straightforward, responsive and a pleasure to work with. And we got the deal we wanted! Dealership was nice as well. More

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A Pleasantly Uneventful Experince They accepted my TruCar price. I want a very specific vehicle. They never tried to sell me something else. They placed the order for with the factory They accepted my TruCar price. I want a very specific vehicle. They never tried to sell me something else. They placed the order for with the factory for the car I wanted. They kept me informed on the progress of the manufacturing process. When I went to the pick the car up all the paper work was ready, the car was clean and also in great shape. I signed and left. My sales guy, Bob Cox, was friendly and professional. The Business Manager, Marge Gibbons, presented the various options available and was gracious and understanding when we declined the extended warranties. No surprises. No pressure. Things just worked. Pleasant. Uneventful. More

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Videon is amazing Videon Jeep, Natasha my saleswoman , Bill the general manager and Marge in finance made my buying experience the best I've had in 30 years of purchasi Videon Jeep, Natasha my saleswoman , Bill the general manager and Marge in finance made my buying experience the best I've had in 30 years of purchasing vehicles. I could not be happier with my new Jeep. Having a tricky current Toyota lease and strict/messy financial restrictions I wasn't optimistic about what my options were. I've been researching my purchase quite a lot for couple months and honestly didn't think there was a Jeep out there in my range I would like. Well....what I drove off the lot was beyond any expectation I could imagine. After explaining to Natasha and Bill my situation...they worked very hard to pick out the right vehicle to match my situation . There was no hard sell for a vehicle outside my means ...no bartering back and forth ...no games or gimmicks. Bill and Natashaa obviously know their product because they picked out the most perfect Jeep ...loaded to the gills ...at an incredible price. And below my budget. All the while being very accomadating and treating me with nothing but the utmost respect. Even though I wasn't in the market for a top of the line Jeep...they all treated me as if I was. It's clear Videon Jeep and all their staff are in business to provide great service and help their customers buy the perfect vehicle versus sell the most or most expensive. The selection on the lot is immense. And I'm positive I was matched with the perfect jeep for me. Marge in finance was exceptional . The paperwork process was smooth and quick. Quite a surprise compared to what I am used to. Even the small hiccup in the paperwork / computer was dealt with swiftly and zero expense to me. And as pleasant as could be. Another surprise as I know on a Saturday a lot of cars are processed and she was busy the entire time I was there. Being the last piece of the puzzle ..the finance part can be frustrating and overwhelming. That was not the case at all. Quite the opposite. The overall experience was a breath of fresh air from my past buying . Natasha took the time to explain every feature of my Jeep in detail...making sure I understood everything clearly and even went so far as setting up my blue tooth for my phone before I drove off. Bill was able to work out an incredible deal for me ...one I'm positive I wouldn't find anywhere else. And I was checked on repeatedly during the process to make sure I was comfortable with the vehicle and the price before it was officially mine. To me that meant the world. I'm extremely impressed with the whole operation at Videon and I will absolutely be back for my next vehicle. Thank you for such an incredible Jeep and overall great buying experience. I couldn't be happier Thank you Sam More

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Purchased a new Chrysler town & country minivan We had one of the best car buying experiences! After test driving 4 different minivans, we felt the town and country was the one that best fit our fam We had one of the best car buying experiences! After test driving 4 different minivans, we felt the town and country was the one that best fit our families wants and needs. Everyone at the dealership that were beyond welcoming and kind. There was a cool kids waiting area for our little ones during the buying process to keep them occupied. Natasha Kramlich was our salesperson and I cannot rave enough about her! We just love our new car, with how spacious it feels and are so excited for our many new road trips to come! More

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Great Price an Service Will Definitely Buy my Next Jeep Here I bought my first Jeep, a Wrangler Unlimited, from Videon and they were by far the best dealership I dealt with. The other dealers either would not p I bought my first Jeep, a Wrangler Unlimited, from Videon and they were by far the best dealership I dealt with. The other dealers either would not provide a price over the internet, or simply couldn't match Videon's price. Placing an order with Jim was very straightford and easy, Phil Snyder helped me find aftermarket parts for the Wrangler and gave a great price on parts and service on them, and Marge was easy to get the financial transaction done with. My Girlfriend and I will be back to buy another Wrangler in about a year. Highly recommended! More

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2016 Ram 2500 Thanks for your help along with professionalism. Your knowledge of your profession made my experience of purchasing a new vehicle easy and painless. T Thanks for your help along with professionalism. Your knowledge of your profession made my experience of purchasing a new vehicle easy and painless. Thank you More

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purchasing car Dave Beatty and Tom Bonner were very helpful and patient when looking for a car for my 20 year old son. They listened and understood what we were loo Dave Beatty and Tom Bonner were very helpful and patient when looking for a car for my 20 year old son. They listened and understood what we were looking for in a vehicle and financially. They made my son and me feel very confident in their knowledge of the vehicles we were interested and assisted us honestly in helping us. It was a very long day for us, and they never once made us feel like we were bothering them. Very professional. More

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Excellent Car buying experience My overall experience was excellent. I searched Videon Jeep Grand Cherokee on their website and selected a car and submitted an internet quote reques My overall experience was excellent. I searched Videon Jeep Grand Cherokee on their website and selected a car and submitted an internet quote request. I immediately received a response from Jim Ballezzi with a price quote that was a very good price. I went to the dealership and Natasha Kramlich showed me the car and took me for a test drive. She showed me all features of the car and was very knowledgeable of all features and answered all of my questions. Jim made sure that I had a fair price for my trade-in and we quickly made a deal. When I returned to pick up the car, paperwork was promptly completed and Marge Gibbons did a thorough job explaining all paperwork and quickly processing our deal. Natasha again went through all features of the car in great detail. It was a pleasure dealing with Videon and Natasha did an excellent job making sure everything was taken care of. Steve Videon also stopped by to make sure everything went well. I am very pleased with the experience. More

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