Margie Davis | Page 4

They are the best dealership in Staten Island and they take care of you and have great service take care of you and have great service More

by Romualdocruz Verified Customer Verified Customer

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Here I am again. For almost a year I have gotten the run around from this dealer. They sold me a damaged vehicle and refused to fix or make me whole after I laid out For almost a year I have gotten the run around from this dealer. They sold me a damaged vehicle and refused to fix or make me whole after I laid out money for repairs. After my last review I was contacted by someone named “Haz”. For weeks he strung me along as if Dana Ford was going to make things right. It was another stroke job from the shadiest dealer in NY. Don’t make the mistake I made. Find your car elsewhere. These clowns should not be in business. I will continue to tell anyone who will listen on how Dana ford treats it customers. Don’t judge them on their good reviews…judge them on their bad ones. They don’t make the cars…they sell them. If theater going to take peoples money then they should stand by what they sell. Worst stealership ever!! More

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The best dealer i’ve ever been to its better than premiere ford lincoln and excellent employees premiere ford lincoln and excellent employees More

by Romualdocruz Verified Customer Verified Customer

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by mward317 Verified Customer Verified Customer

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Steve is very personable,friendly,and professional. He makes the process as smooth as possible. He makes the process as smooth as possible. More

by jessicarose4927 Verified Customer Verified Customer

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Dana is the one stop shop, they do it all, very professional, they break it down so i can fully understand, i will never go anywhere else. professional, they break it down so i can fully understand, i will never go anywhere else. More

by dwanamaker24 Verified Customer Verified Customer

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Salesman Ryan was excellent very easy to work with and not pushy,love my explorer,this is my second one,service center is top notch not pushy,love my explorer,this is my second one,service center is top notch More

by adiben10 Verified Customer Verified Customer

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Charlize was an absolute pleasure to work with! She helped my wife and I get into a new vehicle with absolutely no issues. She wasn't pushy and wasn't trying to force another type of sale on us, as She helped my wife and I get into a new vehicle with absolutely no issues. She wasn't pushy and wasn't trying to force another type of sale on us, as many salesman do. Especially compared to a colleague of hers who had tried doing that to us the last time we were there. She was extremely nice and informative and all around helpful with everything throughout the entire process of getting us into our new 2022 Nautilus Reserve. I would definitely work with her again in the future and would also recommend her to others. For a person that was new and going through the learning process, I don't believe we could have had someone at the same level give us the great level of service she gave to us. Thank you again for everything, Charlize! More

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Great service. Dependable. Efficient. I was able to get my car back the same day it went in. Dependable. Efficient. I was able to get my car back the same day it went in. More

by TA Verified Customer Verified Customer

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I would not buy a drink from the vending machine from this place. I had to call several times over a week to actually get the receptionist to actually give a salesman a message. Finally bought a car from this place. I had to call several times over a week to actually get the receptionist to actually give a salesman a message. Finally bought a car from Dana and it had damage to a wheel and a tire. After noticing damage when I got home I looked at pics I took from Dana’s lot and pics that Lyin Ryan sent in a text and the damage is noticeable while still on lot b4 I even got there. I sent email and Ryan asked what did I hit. I gave him enough rope to hang himself by not mentioning the pictures. Once he told me that even if it passed the detailer (it was not detailed) that he checks all of his deliveries from top to bottom and would have noticed the damage. I mentioned the photos and the stuttering began. I have been treated horribly ever since. It’s not bad enough that Dana ford illegally put a NYS inspection on my car and put my life in jeopardy by letting me drive it off the lot but now it is 4 days later and still cannot drive my new vehicle. Today I purchased a new tire for 303.00 dollars and took off the damaged wheel and brought it to be repaired. I am on the hook for a car loan from ford and on top of that I am out additional money to fix Dana fords screw up. This is not how you should treat your customers. All I have to do is keep telling my story and stop one person from buying a vehicle from you guys and I’m good. But I will keep telling the story every single time someone asks me where I bought my car, at every swap meet, at every fund raiser, at every mustang gathering, on every social media page I am a part of and anyone who wants to give me a minute to hear about my deal with Dana Ford. To make things worse Ford Cooperate is just as useless as everyone I have dealt with at Dana. I guess the saying that big business always wins is right…I’m looking to change that by telling my story to all. More

by mdzierzawski Verified Customer Verified Customer

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