Maria Lizardi | Page 47

Maria Lizard as our Service Manager is excellent. She is "hands on" in providing optimal service to her clients. She provides a good leadership to her team. She is "hands on" in providing optimal service to her clients. She provides a good leadership to her team. More

by pochahorton Verified Customer Verified Customer

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Maria was great. She was very user-friendly and kept me informed on the service process. As far as Sarasota BMW, two things annoy me. First, I am constantly hearing She was very user-friendly and kept me informed on the service process. As far as Sarasota BMW, two things annoy me. First, I am constantly hearing from you ( via emails, texts, and calls) about everything ranging from my latest service (twice per visit) to buying my present car. Second, I don’t like the fact you charge me the credit card fee when my car gets serviced. Seriously. This action seems a bit petty. Your behavior on these matters don’t paint a positive picture. Again, Maria was amazing. My comments have nothing to do with Marie. Thank you for asking for my feedback. More

by LADD.SKELLY Verified Customer Verified Customer

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Service was on time and reasonable priced . Maria kept me informed on the status of service. Disappointed that the person responsible for buying cars didn’t even look at it after sending me an Maria kept me informed on the status of service. Disappointed that the person responsible for buying cars didn’t even look at it after sending me an email expressing interest. More

by jarthurmack Verified Customer Verified Customer

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Excelent service, she was always checking in and very kind. She explained everything good to me. kind. She explained everything good to me. More

by luzampa99 Verified Customer Verified Customer

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Great customer service. I like the video view of the inspection. Self check in is very convenient. I like the video view of the inspection. Self check in is very convenient. More

by KBENJAMINFL Verified Customer Verified Customer

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BMW has some beautiful souls working there ! Maria my Service Advisor is exceptional , kind, efficient and a wonderful human being ! Love her! Maria my Service Advisor is exceptional , kind, efficient and a wonderful human being ! Love her! More

by KELLYCRANE33 Verified Customer Verified Customer

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This dealership is one of the best Maria is awesome and so is her service team thank you for always taking care of my car so is her service team thank you for always taking care of my car More

by daberryauthor Verified Customer Verified Customer

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I found my service agent and service department to be excellent no problems. The only issue I had was the fact that the dealership has decided to pass its cost of taking credit cards On to the consumer. excellent no problems. The only issue I had was the fact that the dealership has decided to pass its cost of taking credit cards On to the consumer. Credit card Companies charged a discount fee to the merchants for the use of credit cards, and now sarasota bmw had decided that ,unlike the majority of places that take credit cards, they will charge that To the customer. 3% I just don’t get it. It’s a cost of doing business. What’s next payroll surcharge ?utility surcharge? I really think it’s kind of insulting to the customer More

by Bill Verified Customer Verified Customer

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Maria is always going above and beyond. Maria is communicative when having our vehicle at BMW of Sarasota service center. Maria is an asset to BMW service department. Maria is communicative when having our vehicle at BMW of Sarasota service center. Maria is an asset to BMW service department. More

by ARAGUTH7 Verified Customer Verified Customer

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BMW of Sarasota is a first class dealership that makes you feel like family and Maria is a great customer service representative… you feel like family and Maria is a great customer service representative… More

by RCKEY Verified Customer Verified Customer

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