Maria Santoro
Maria Santoro at Rallye Lexus

Maria Santoro

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
482 Reviews

Dealership Experience

9 yrs, 7 mos

4.9

482 Reviews

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482 Reviews of Maria Santoro

November 13, 2025

Dealership Rating
Employee Rating

I’ve been going to Rallye for about 7 years now and I can’t say I’ve ever had a less than terrific experience. Mike Reidy my service coordinator always goes the extra mile. Example, most recently he noti More

by JJFRANCO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 08, 2025

Dealership Rating
Employee Rating

Every at the service center was very kind and accommodating. The service was done quickly and the video of same is very appreciated. I would definitely recommend. A+ More

by smiley85544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

November 06, 2025

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Employee Rating

Everyone is very nice and knowledgeable; I will miss them when they move next year. More

by MARTHAI520
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

October 30, 2025

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Employee Rating

Dawn was extremely helpful & communicative with me giving updates about my car as well as getting it back to me quickly! More

by DEBRAPETKANAS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Dawn Sullivan , Charise

Oct 30, 2025

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

October 28, 2025

Dealership Rating
Employee Rating

Quick and easy service. The process was very smooth and it was nice the car was washed after. Thank you! More

by LIZJANANGELO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

October 23, 2025

Dealership Rating
Employee Rating

Advisor was nice and listened to my concerns. I wish I was more cleared on exactly what’s happening to my break. However, service checked and found nothing wrong. Service took longer that expec More

by MLAU907442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

October 22, 2025

Dealership Rating
Employee Rating

Great service. Great people. Would definitely reccoment this particular dealership to friends, neighbors and family More

by knighten
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

October 16, 2025

Dealership Rating
Employee Rating

Excellent. Always friendly, professional, friendly staff. deliver on time and do quality work. Clean well run facility. More

by JEFFREY UNGER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

October 11, 2025

Dealership Rating
Employee Rating

Went in for a no cost service and was told that - coincidentally - there was a nail in my tire and I needed a new tire, which of course cost a lot of money. Then, the wait was extra long because it More

by GREENTAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Herrera

Oct 15, 2025

Rallye Lexus responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. John Tetta General Manager 516-676-4000

October 10, 2025

Dealership Rating
Employee Rating

Maria was fantastic and could not be better. Pick up and drop off was so convenient More

by Kardorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: None

Oct 10, 2025

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

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