

Marina Felix
service advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Industry Experience
25 yrs, 11 mos
Languages Spoken
English
Spanish
786 Reviews
Write a Review786 Reviews of Marina Felix
June 07, 2025
My recall appointments monitored by Dirto and schedule when all parts were available. Marina Felix took really god care of me answering my questions and programming my info center when all parts were available. Marina Felix took really god care of me answering my questions and programming my info center More
June 06, 2025
An outstanding experience from start to finish—reliable, professional, and absolutely worth a solid five stars! professional, and absolutely worth a solid five stars! More
Other Employees Tagged: Kevin Hubert , Sean Thomas
June 01, 2025
Everyone is very nice and professional. My recall isn’t fixed however, and it isn’t possibile to get out of the passenger side of the car from the inside! My recall isn’t fixed however, and it isn’t possibile to get out of the passenger side of the car from the inside! More
Other Employees Tagged: service not done correctly
May 30, 2025
The 5 stars I gave is for Marina and the young gentleman who greeted me when I entered the service garage. They’re both wholesome and professional. I’ll give three stars to the lady( sorry don’t know her na who greeted me when I entered the service garage. They’re both wholesome and professional. I’ll give three stars to the lady( sorry don’t know her name ) who answered my call and I think same lady who cancelled my Saturday appointment. Voice is quite flat without any customer service approach. Otherwise my visit was quite pleasant. More
May 26, 2025
Good people make great employees make happy customers all of which can be found at Dirito Bros VW of which can be found at Dirito Bros VW More
Other Employees Tagged: Kevin Hubert , Sean Thomas
May 15, 2025
Great customer service, took great care of me. Very honest about what was needed for my car. Very honest about what was needed for my car. More
Other Employees Tagged: Kevin Hubert , Sean Thomas