Marina Felix
Marina Felix at Dirito Brothers Walnut Creek Volkswagen

Marina Felix

service advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
805 Reviews

Industry Experience

26 yrs

Languages Spoken

English English

Spanish Spanish

4.9

805 Reviews

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805 Reviews of Marina Felix

July 25, 2025

Dealership Rating
Employee Rating

Everyone was very friendly at the dealership. The Check-in and Check-out process was quick and easy. Repairs were less than the estimate. Win, Win and Win!! More

by PATRICK@DWELLEYFARMS.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 25, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you had such a smooth and efficient experience with us at Dirito Brothers Walnut Creek Volkswagen. Hoping for more wins in the future.

July 24, 2025

Dealership Rating
Employee Rating

I can honestly say Dirito Brothers VW is one of the most honest dealerships I've ever been to. They never try to upsell, and are always totally transparent during each step of the process. Marina, in par More

by evandouglasadrian
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 27, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for acknowledging our team's transparency and approach. We're pleased to know your experience with us has been positive. Your high recommendation means a lot to Dirito Brothers Walnut Creek Volkswagen.

July 20, 2025

Dealership Rating
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Excellent service department. Marina Felix is an outstanding service rep. This time it was just a simple oil change for a 24 year old car. Dirito has taken such good care of my 20 More

by TMULIOS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 20, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for highlighting our service department and team's hard work. We're pleased you've had a great experience with your Jetta wagon here at Dirito Brothers Walnut Creek Volkswagen.

July 16, 2025

Dealership Rating
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Great experience. Attention was top notch and the service was quick and on time. Always been happy with my interactions with Dirito's staff. More

by perez.minnocci.daniel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

Jul 16, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words. We're glad to hear you're satisfied with our service and team at Dirito Brothers Walnut Creek Volkswagen.

July 16, 2025

Dealership Rating
Employee Rating

Marina was welcoming and quick to respond with updates. Hope to see her again next we’re in! More

by KLINDSAY10000
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 16, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear our team provided such great service. Looking forward to your next visit at Dirito Brothers Walnut Creek Volkswagen. Take care!

July 10, 2025

Dealership Rating
Employee Rating

This dealership staff excels at providing the highest quality, most courteous and competent service for both sales and maintenance. My service technician, Alfredo, exceptionally facilitated same day diag More

by vplilac
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

Jul 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We're pleased to hear that our team provided exceptional service for your VW Jetta Sport and made all interactions superior over the past 18 months. Wishing you continued satisfaction with your vehicle.

July 10, 2025

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Marina was really great. She called back often and accommodated my schedule to get my service done. More

by Tiffany
Service Price Transparency
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Recommend Dealer
Yes
Jul 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear our team provided the service you needed. Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen.

July 04, 2025

Dealership Rating
Employee Rating

Check in was good Work completed as requested Marina kept us updated and she was very helpful. Car delivered on time More

by RFALCE
Service Price Transparency
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Recommend Dealer
Yes
Jul 04, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback. Happy to know our team provided a smooth experience for you at Dirito Brothers Walnut Creek Volkswagen.

July 03, 2025

Dealership Rating
Employee Rating

I had a smooth experience while dropping off and picking up my vehicle. Marina was quick, organized, and confident. The Dirito Bros service dept is friendly and ready to assist you right away. More

by hbennett11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 03, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're happy to know that our team provided a quick and friendly service experience. Safe travels from all of us at Dirito Brothers Walnut Creek Volkswagen.

June 27, 2025

Dealership Rating
Employee Rating

Quick check-in, always friendly, clear communications throughout 2 day servicing. Just exceptional! Great service advisor! More

by KEVIN.SURFREV.MURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

Jun 27, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. We appreciate your positive feedback and wish you well.

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