Marina Felix

fine fine dealership and staff. most appreciated courtesy and thoughtfulness and concern for doing things right. Ownership highly praised. thank you always. most appreciated courtesy and thoughtfulness and concern for doing things right. Ownership highly praised. thank you always. More

by SASS Verified Customer Verified Customer

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I am enjoying visiting their dealership, whenever my car needs a service, drinking coffee and working on my laptop. needs a service, drinking coffee and working on my laptop. More

by aleksey.bogdanov Verified Customer Verified Customer

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Very thorough and professional. Marina understood the problem, described the process and outlined the timeframes clearly. She solved an additional problem. That we thought may not b Marina understood the problem, described the process and outlined the timeframes clearly. She solved an additional problem. That we thought may not be fixable. Excellent experience. More

by wjlovitt Verified Customer Verified Customer

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thank you. service was high quality and effective. always appreciate coming to this location in Walnut Creek service was high quality and effective. always appreciate coming to this location in Walnut Creek More

by melissabonder Verified Customer Verified Customer

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The panel wasn’t properly put on the bottom of my car. As soon as I left the dealership and got on the highway, it disconnected and was dangerously dragging against the road. There was clearly and error i As soon as I left the dealership and got on the highway, it disconnected and was dangerously dragging against the road. There was clearly and error in assembling it after checking the engine. More

by BAKER.NICHOLAS91 Verified Customer Verified Customer

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Process of getting the service appointment set up was smooth. On the day of the appointment my service advisor was courteous and clear about what will done and how much time it will take. smooth. On the day of the appointment my service advisor was courteous and clear about what will done and how much time it will take. More

by Manas Verified Customer Verified Customer

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The dealership provides excellent customer service. It’s easy to make an online appointment. Marina, outstanding service representative, checks me in as soon as I arrive, goes over what my car needs, a It’s easy to make an online appointment. Marina, outstanding service representative, checks me in as soon as I arrive, goes over what my car needs, arranges a Lyft, provides her phone number to communicate if I had further questions, and goes over repairs/maintenance completed and charged. More

by denise.h.m3 Verified Customer Verified Customer

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As soon as I stepped out of the car, Marina, was right there to help me. there to help me. More

by PMARUKORDH Verified Customer Verified Customer

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Marina did a fantastic job and kept me posted about the repair work progress all the time. repair work progress all the time. More

by Deshuang Verified Customer Verified Customer

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Quick and easy service on a recall item. Staff very friendly - thank you very much Staff very friendly - thank you very much More

by kman7124 Verified Customer Verified Customer

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