Marina Felix
Marina Felix at Dirito Brothers Walnut Creek Volkswagen

Marina Felix

service advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
781 Reviews

Industry Experience

25 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

781 Reviews

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781 Reviews of Marina Felix

May 15, 2025

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Employee Rating

Marina took very good care of us. Great communication. She was able to work around our schedule. More

by zooloo007
Service Price Transparency
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Recommend Dealer
Yes

May 15, 2025

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Great customer service, took great care of me. Very honest about what was needed for my car. More

by Lavernerice925
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

May 12, 2025

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I was helped by Marina Felix who was very helpful in every way. She was completely knowledgeable in every aspect of the service maintenance of my Volkswagen Tiquan including how to work the outside mir More

by PHILLIPSSUE
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Recommend Dealer
Yes
May 12, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear that our team at Dirito Brothers Walnut Creek Volkswagen provided helpful and knowledgeable service for your Volkswagen Tiguan. Thank you for the review.

May 10, 2025

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Sean and all the employees at the dealership provided awesome customer service. I appreciate it. More

by scraft74
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

May 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful for your feedback and are happy to hear you had such a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen.

May 10, 2025

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Marisa is knowledgeable and professional and worked with me, my insurance adjuster and Josh who repaired the rodent damage. It was seamless process and I appreciated the superior customer service. More

by denise.h.m3
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Recommend Dealer
Yes
May 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear about your smooth experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for appreciating our customer service. Wishing you well.

May 07, 2025

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Marina is always a pleasure to work with and answers any questions quickly. It took longer to complete the repair than I expected, but that might be due to the difficulty of getting SAAB parts. More

by EPOWERS
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Recommend Dealer
Yes
May 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team. We appreciate your patience and understanding regarding the repair process and hope you're satisfied with the outcome at Dirito Brothers Walnut Creek Volkswagen.

May 04, 2025

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Thank you for your care and skill and servicing my Golf since 2013. I appreciate. More

by aliceaba
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

May 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We really appreciate your loyalty to Dirito Brothers Walnut Creek Volkswagen. We're glad we could assist with your Golf since 2013. Take care and drive safely!

May 02, 2025

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Premium experience. Wish they would include or offer at a discounted rate a car-wash. More

by mesumes
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Recommend Dealer
Yes
May 04, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your thoughts. We're glad you had a premium experience with us at Dirito Brothers Walnut Creek Volkswagen.

April 29, 2025

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fine fine dealership and staff. most appreciated courtesy and thoughtfulness and concern for doing things right. Ownership highly praised. thank you always. More

by SASS
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Recommend Dealer
Yes

Other Employees Tagged: friendemic friendemic

May 04, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful to hear that you appreciate the courtesy and thoughtfulness of our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your kind words and recognition.

April 26, 2025

Dealership Rating
Employee Rating

I am enjoying visiting their dealership, whenever my car needs a service, drinking coffee and working on my laptop. More

by aleksey.bogdanov
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

Apr 28, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback. We're pleased to know our dealership setup meets your needs. Enjoy your next visit at Dirito Brothers Walnut Creek Volkswagen.

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