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Mario Galang
Mario Galang at Oakbrook Toyota In Westmont

Mario Galang

Service Advisor

Oakbrook Toyota In Westmont

550 East Ogden Ave
Westmont, IL 60559

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41 Reviews
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41 Reviews

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41 Reviews of Mario Galang

May 09, 2025

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Employee Rating

Service in this location is not good. Had a maintenance service on this location the next day my car broke down and had to bring it to another autoshop. More

by Bryan Shaw
Recommend Dealer
No
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May 12, 2025

Oakbrook Toyota In Westmont responded

Hi Bryan, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 789-9600 when you have a chance. Thank you, and we look forward to hearing from you.

March 27, 2024

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Employee Rating

Muhhamad Afzel is awsome! (Leasing Consultant & sales) He knows Toyota very well Professional,courteous & works great with the Oakbrook -Toyota Team. Alex Syed(General More

by alonzomark084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Syed, Mo Afzal, Ariana Aguilar, Eddie Acosta , All above are like Family"

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June 21, 2023

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Employee Rating

I had my car service for oil change & pre estimate water pump replacement. They hold my car for more than three hours. Horrible service advisor. More

by ta888
Service Price Transparency
Recommend Dealer
No
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February 22, 2023

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Employee Rating

I always have a pleasant experience at this dealership, with the staff and service of course. More

by Toyotafamily
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2023

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 18, 2023

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Employee Rating

located in Westmont but called OakBrook Toyota. Efficient and accomodating with ride available home if needed. More

by TWAIRMAID
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2023

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words for Mario, and for taking the time to leave us this wonderful feedback!

February 13, 2023

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Employee Rating

Always great service. Been coming to this dealership since 2013 when I purchased my 2013 Camry. Really nice and professional people here. More

by BOBTRINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2023

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 03, 2023

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Employee Rating

Service was on time. Services provided were as recommended and requested. No glitches. All at no cost. More

by PETER.DEBERGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2023

Oakbrook Toyota In Westmont responded

Peter, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 29, 2023

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Employee Rating

I have always felt that that the service team was honest. They have good communication with texting and calls. I will continue to use them to service my Corolla. More

by bears144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Dwyer

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Jan 30, 2023

Oakbrook Toyota In Westmont responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oakbrook Toyota In Westmont, we look forward to having you as a valued customer for many years to come!

January 28, 2023

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Service was great! They did everything they said they would do. I was very satisfied. More

by JANIEMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2023

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oakbrook Toyota In Westmont.

January 28, 2023

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Employee Rating

Service Personnel should communicate status more. I received text saying if I needed anything, to text. I texted twice and received no response. It took 4.5 hours to get in a 15,000 service. I would More

by dave.kalvelage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2023

Oakbrook Toyota In Westmont responded

Thank you for this feedback, Dave. Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

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