Mario Maimone
Mario Maimone at Bob Johnson Buick GMC South
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Mario Maimone | Page 4

Certified Service Advisor

Bob Johnson Buick GMC South

4700 West Henrietta Rd
Henrietta, NY 14467

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not yet
rated
100 Reviews

Dealership Experience

17 yrs, 5 mos

Industry Experience

29 yrs, 6 mos

Languages Spoken

English English

not yet
rated

100 Reviews

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100 Reviews of Mario Maimone

April 02, 2015

Dealership Rating

Great service department Thei visit the service associate was Mario. He had everything ready for my visit, rental and paperwork ready for my arrival to get me in and out as qi More

by rohalia5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Dahlin , Jeff Palm

Apr 03, 2015

Bob Johnson Buick GMC South responded

Thank you very much for your kind words and continued business plus the 5 star review. The entire service team have been together for numerous years and work along side each other extremely well so it's great to read that you noticed. Thanks again and I'll forwrad this on to them. They'll truly appreciate and love it! Mark Pennella VP Patrick Buick GMC

February 17, 2015

Dealership Rating

Best dealership in Rochester My family has purchased and leased several vehicles from the Patrick dealership. My daughter has driven from Virgina twice to lease a vehicle from the More

by liljoe48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Tarplee, Tony Coleman, Dave Brick, Jeff Dahlin , Steve Gordon, Jeff Palm, Rick Triest, Hector Vega

Feb 17, 2015

Bob Johnson Buick GMC South responded

Wow! Thank you so much for your continued loyalty along with the 5 star review. I'm especially 'wowed' by your daughter driving from Virgina twice to purchase her vehicles here. I can't express how thankful we are. I'll forward this on to both the sales & service departments....I'm sure it will make there day. Thanks again. Mark Pennella VP Patrick Buick GMC

January 27, 2015

Dealership Rating

Great Service My husband and I both purchased our vehicles from Patrick Buick GMC and experienced great service from the beginning - from the sales department throu More

by SLJensne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Tarplee, Dave Brick, Dennis Akselrod , Jeff Palm

Jan 27, 2015

Bob Johnson Buick GMC South responded

Thank you very much for your business along with the 5 star review. Your comments about the entire store is much appreciated. I'll forward this on to the employees of both departments. They'll love it. Thanks again and enjoy the vehicles. Mark Pennella VP Patrick Buick GMC

January 12, 2015

Dealership Rating

the greatest Every time. I come in for service then out do themself with fast service and be friendly and help you went my truck broken down. Dennis Beaumont More

by beaufire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 12, 2015

Bob Johnson Buick GMC South responded

Thank you very much for your business, kind words and this 5 star review. I'll forward this on to the entire service team. These are the items we train thurout the year, so it's great to read that you noticed. They'll love it. Mark Pennella VP Patrick Buick GMC

June 07, 2014

Dealership Rating

Beyond Happy! Mario is fabulous and helped me out so much! He was able to save me hundreds of dollars! He helped me transfer the car seats from my Acadia to the r More

by jessiebieler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jessie Bieler

Jun 09, 2014

Bob Johnson Buick GMC South responded

You described Mario perfectly. He took our training and Dealership philosophy to a whole new level and we love it! Thank you so much for your business and wonderful comments in this 5 star review. We truly appreciate it. I'll forward this on. Mark Pennella VP Patrick Buick GMC

June 03, 2014

Dealership Rating

Service's on my 2007 Chevy Cobalt. 5 star plus for Mario again. Had problems with my 07 cobalt again. This time it was a bad shaking sterring problem when i reached 55 mph and above. Ca More

by candy babcock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 04, 2014

Bob Johnson Buick GMC South responded

Wow! You described Mario, Dan and our philosophy perfectly. As you may know, we invest heavily in our employees by training training and training, so it's great to read about your expereience and how you feel about us. Thank you for the 5 star review and your awesome comments along with your business. I'll forward this on. Mark Pennella VP Patrick Buick GMC

January 28, 2014

Dealership Rating

I brought my 2012 GMC Terrain in to the service center for a simple NYS Inspection. While waiting for the service, Mario came over and said that the mechanic noticed that the engine started very sluggish More

by Carolyncz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 28, 2014

Bob Johnson Buick GMC South responded

Thank you so much for your kind words and the 5 star rating. We actually train our employees to look for anything that just doesn't seem right, so I'm pleased to read that we did our job and potentially saved you from a real headache. Thanks again and I'll forwrad this on. Mark Pennella VP Patrick Buick GMC

October 29, 2013

Dealership Rating

Mario has always been helpful and complete. Whenever there was a problem he presented what needed to be done in an honest and friendly way. Whenever I have a problem with either of my 2 cars I will o More

by 1939harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 30, 2013

Bob Johnson Buick GMC South responded

Thank you very much for you and your families continued loyalty and comments toward Mario. I'll pass this on. It will make his day! Mark Pennella VP Patrick Buick GMC

September 17, 2013

Dealership Rating

A plus dealership, Jeff and Mario are very professional and really care for their customers. I have purchased my vehicles from bob Johnson in the past. Since I bought 2 vehicles at Patrick I thought I woul More

by Carucho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Dahlin , Mario maimone

Sep 18, 2013

Bob Johnson Buick GMC South responded

Thank you so much for the incredible review. Your comments about Mario and Jeff are exactly what we love to hear. We keep telling our employees that all the hard work and extra training always pays off in the end and our guests will notice the difference. I will pass this on. Thanks again! Mark Pennella VP Patrick Buick GMC

August 28, 2013

Dealership Rating

Mario does a fantastic job! He is always cheerful and helpfull. I would recommand this dealership for service for your car. They do a great job! More

by 2cars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 28, 2013

Bob Johnson Buick GMC South responded

Thank you very much for the review along with your kind words about Mario and the Dealership. I'll pass this on. Mark Pennella VP

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