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Mario Maimone
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Mario Maimone | Page 3
Certified Service Advisor
Bob Johnson Buick GMC South
4700 West Henrietta Rd
Henrietta, NY 14467
100 Reviews
Dealership Experience
17 yrs, 4 mos
Industry Experience
29 yrs, 5 mos
Languages Spoken
English
100 Reviews of Mario Maimone
December 29, 2015
Another good experience! I came first thing in the morning to have a tire pressure warning checked out. As always I was greeted promptly and pleasantly got my concerned "logge I came first thing in the morning to have a tire pressure warning checked out. As always I was greeted promptly and pleasantly got my concerned "logged in" and invited to wait in the waiting area. This time, I have to say I was surprised, at being kept waiting from 7:30 till almost 9:00, as I was first in the door... but I don't really know how long it "ought to " take to find and fix a problem with a tire rim, so no real complaint. Mario kept me informed and I was on my way with a safe reliable car. More
by Marie818
Helpful 
December 28, 2015
Great dealership. We have bought 5 cars from them over the years. Excellent service. Mark Houser is our salesman, and goes out of his way to satisfy his customers, We have bought 5 cars from them over the years. Excellent service. Mark Houser is our salesman, and goes out of his way to satisfy his customers, More
by Phil
Other Employees Tagged: Dave Brick, Jackie Little, Mark Houser , Jeff Palm
December 16, 2015
Scheduled Maintenance We have always received excellent service from the team at Patrick, in fact the positive impression we get from the service department was part of the We have always received excellent service from the team at Patrick, in fact the positive impression we get from the service department was part of the reason we went to them a year ago to replace our '08 Acadia. More
by WillD
Other Employees Tagged: Jeff Palm
December 14, 2015
Above & Beyond! We have just leased a 2016 Buick Regal and I can't even start to tell you the tremendous lengths Chip and the finance department wen to to get me a pa We have just leased a 2016 Buick Regal and I can't even start to tell you the tremendous lengths Chip and the finance department wen to to get me a payment I could live with. On one occasion Chip even came in on his day off to help with me. I have never been so well treated by any other dealership. This is not even mentioning how impressed and pleased I am with their service department. They are upfront regarding what needs to be done, the price and the time needed to do the job right the first time. Beautiful waiting area with donuts and snacks, great coffee and complimentary USA Today newspapers. I could go on and on and on but see it for yourself, you won't be disappointed. More
by Peffers5
Other Employees Tagged: Jeff Dahlin , Jeff Palm
December 13, 2015
new tires & oil change i had an appointment dec.1,2015. when i got there jeff p. told me that mario wasn't going to be in today, he had a family emergency. well that's when i had an appointment dec.1,2015. when i got there jeff p. told me that mario wasn't going to be in today, he had a family emergency. well that's when things went downhill for me. jeff was very rude & disrespectful to me. finally i told him that i would call another day when mario was there and reschedule my appointment to have my car worked on. i did. got it rescheduled for dec.9,2015. had no problems when i took it back to have mario fix it. mario works with me knowing i have a 2 and a half hour time frame. he gets me in and out as soon as possible so i can get back to work and not be late. he is very respectful, is professional and i always get 100% satisfaction when i deal with mario. that's why i won't deal with anyone but mario. mario thank you for what you do for me. it is greatly appreciated. another 10 stars for mario. a very satisfied customer of mario's. candy b. More
by candy babcock
September 18, 2015
Great experience!! Everything from the time I walked in until I picked my vehicle up was very smooth. I would like a big thank you to Mario(Service Desk), the early mor Everything from the time I walked in until I picked my vehicle up was very smooth. I would like a big thank you to Mario(Service Desk), the early morning driver (can't recall his name) and Sam, the afternoon driver for giving me such a wonderful experience. I don't plan on going anywhere else with any car problems or if I am lucky to purchase another car, but Patrick. Thanks for the wash also, I really appreciate that too. And I can only say great things about Crissy and Gerry. Once again, THANK YOU! More
by futuremother-in-law
Other Employees Tagged: Jerry Kehoe, Christina Kehoe
August 12, 2015
Patrick Pontiac GMC ! Mario is my go-to service guy when I come to Patrick! He remembered my name, came right out to greet me and then completed the initial paper work wh Mario is my go-to service guy when I come to Patrick! He remembered my name, came right out to greet me and then completed the initial paper work which only needed my signature and the "Buick Experience" began! I did some work and read the comics in the newspaper and in less than an hour I was out and on my way. All was well with my car and I can be on my way to Maine! More
by laureln
August 11, 2015
Always TOP knotch I nave been a customer of Patrick GMC sense 1994 . they have always taken care of everything very fast and been very helpful . I have bought several I nave been a customer of Patrick GMC sense 1994 . they have always taken care of everything very fast and been very helpful . I have bought several trucks from Patricks and will not go anywhere else More
by TOM D
Other Employees Tagged: Jeff Dahlin, Gary Johnson , Steve Gordon
June 08, 2015
Exceeding Expectations All we can say is WOW!!! These guys told us that they were known for their service when we purchased our new suv from them, but we had no idea how tr All we can say is WOW!!! These guys told us that they were known for their service when we purchased our new suv from them, but we had no idea how true it was until we went in for service. Jeff and Mario went out of their way to make sure our experience was outstanding. Other dealers could learn a lot about service from this team. Keep up the good work, we will be loyal customers with treatment like this. Thanks. AG & Amy More
by Agc85
Other Employees Tagged: Jeff Dahlin , Jeff Palm
May 06, 2015
Great Service Department Service personnel are always professional, helpful, knowledgeable, and friendly. The service work is done on time and at the price that they quote. Service personnel are always professional, helpful, knowledgeable, and friendly. The service work is done on time and at the price that they quote. It is always a pleasure to do business with the Service Team at Patrick, even when you are having to spend money on repairs to your car that you would rather not have to do. More
by josir1
Other Employees Tagged: The service technician(s) that worked on the vehicle
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