Mario Picone | Page 14

Working with Mario and Tim has been fantastic. They are quick to respond and have gone above and beyond to make this the best buying experience. I’m in love with my 740. There have been a few issues with t quick to respond and have gone above and beyond to make this the best buying experience. I’m in love with my 740. There have been a few issues with the service department however. My new vehicle is a certified pre owned. That being said, driving home from the dealer we got a warning light that the car was very low on oil. We also noticed at pick up of vehicle their were several scratches and a very noticeable dent. The car was at the shop for a week so this was very surprising. As soon as I relayed these concerns to Mario and Tim however, they assured me these would all be taken care of immediately. I trust their word these issues will be resolved. More

by Melaniebrockmeier Verified Customer Verified Customer

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Overall experience exceeded expectations of a dealership. Entire process start to finish was hassle free, collaborative, and made me feel a strong relationship was forged. Entire process start to finish was hassle free, collaborative, and made me feel a strong relationship was forged. More

by commerce0 Verified Customer Verified Customer

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I was very happy with my experience at the dealership. Everyone was professional and helpful. My Sales Rep Jonatan was awesome. I was very pleased that they were NOT playing canned music! A small b Everyone was professional and helpful. My Sales Rep Jonatan was awesome. I was very pleased that they were NOT playing canned music! A small but positive point, IMO. Highly recommended. More

by DICKERSON_MARK Verified Customer Verified Customer

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Awesome, friendly and helpful people like Mr Z, manager and John and genius . They are quick to respond with chat and text and calls. Test drive was good. No pressure when buying. Approached us when we arr and John and genius . They are quick to respond with chat and text and calls. Test drive was good. No pressure when buying. Approached us when we arrived. More

by Elisa Cendana Verified Customer Verified Customer

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Best service from the minute I entered the door until the moment I stepped out of the dealership. Will definitely buy my next car there. moment I stepped out of the dealership. Will definitely buy my next car there. More

by gcarp82 Verified Customer Verified Customer

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Best car purchase all though long was a great experience due Mario and Jesus I would do it again without hesitation I will refer everyone I know to Mario for assistance... due Mario and Jesus I would do it again without hesitation I will refer everyone I know to Mario for assistance... More

by jeller45 Verified Customer Verified Customer

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Great service! Mario Picone takes care of his clients in an amazing way. Buying a car was the easiest and best experience ever at this dealership! an amazing way. Buying a car was the easiest and best experience ever at this dealership! More

by NANCYJCOPE Verified Customer Verified Customer

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Jerry and I had such an excellent experience at BMW Sarasota yesterday. The dealership was well organized and we were warmly greeted. Fortunately for us, our greeter was our salesman Mario Picone. He Sarasota yesterday. The dealership was well organized and we were warmly greeted. Fortunately for us, our greeter was our salesman Mario Picone. He provided outstanding service in every aspect of the sale process. Mario is a consumate professional, personable and a distinct pleasure to work with. Mario is more than a five star associate and now our favorite salesmen ever. We also received outstanding service from finance manager Jesus Castillo. He was so knowledgeable about the finance process and explained everything clearly and succinctly. He is so professional and personable as well. Again, Jesus is more than a five star associate. And yes now our favorite finance associate of all time. This was our second purchase at the dealership. Our first one went very well but our subsequent experience yesterday exceeded our first. Sincerely, Jerry and Susan Maliot More

by SMALIOT Verified Customer Verified Customer

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Very nice staff to work with. Very friendly atmosphere. Staff explains very well regarding the purchase. Always willing to get back with the customer to follow up. Staff explains very well regarding the purchase. Always willing to get back with the customer to follow up. More

by barbhall Verified Customer Verified Customer

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Service manager to great care of me I’m paralyzed in a wheelchair and went out of his way to help me that means so much to me I appreciate everything they do for me at Sarasota BMW I want to say thank you wheelchair and went out of his way to help me that means so much to me I appreciate everything they do for me at Sarasota BMW I want to say thank you to all the people that help me Thank you Gary W Jack More

by GARY.JACK12 Verified Customer Verified Customer

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