Dealership Experience
6 yrs
Industry Experience
6 yrs
Specialties & Trainings
customer service
144 Reviews
Write a Review144 Reviews of Mario Picone
September 03, 2021
it all starts with the professionalism of the Store's knowledgable staff - Chad, Mario and Tammy are simple wonderful. Then there is the elegance of the Store - clean, crisp and relaxing along with the c knowledgable staff - Chad, Mario and Tammy are simple wonderful. Then there is the elegance of the Store - clean, crisp and relaxing along with the coffee and snacks. And finally, there is the product - love BMWs and really this latest purchase. More
Other Employees Tagged: Tammy Saylor , Chad Allard
August 17, 2021
2nd car purchased. Fair on pricing. Easy and respectful to deal with. Facility is attractive but inventory is low. No hesitation about recommending this dealership. to deal with. Facility is attractive but inventory is low. No hesitation about recommending this dealership. More
Other Employees Tagged: Humbert Cazaubon , Nehemiah Cazaubon
May 19, 2021
Sales team was very helpful from start to finish explaining all details. I would highly recommend to friends& family , they delivered on every promise. I would definitely use them again explaining all details. I would highly recommend to friends& family , they delivered on every promise. I would definitely use them again More
Other Employees Tagged: Ray Johnson
May 06, 2021
Big thanks to our salesman Eddie C. He found us the perfect x4 and made the process quick and easy! Would highly recommend him to anyone who may be looking for a new BMW! Thanks so much! perfect x4 and made the process quick and easy! Would highly recommend him to anyone who may be looking for a new BMW! Thanks so much! More
Other Employees Tagged: Emilio Torres, Tammy Saylor, Naycolle Wright, Eddie Cintron , Doug Gibson, Chris Siriphokha
April 17, 2021
Cant say enough good things about BMW if Sarasota.Very personal and friendly sales staff with no pressure.Chad was wonderful to deal with and got a very fair deal.Wouls buy there again.5 Stars personal and friendly sales staff with no pressure.Chad was wonderful to deal with and got a very fair deal.Wouls buy there again.5 Stars More
Other Employees Tagged: Tammy Saylor , Chad Allard
February 27, 2021
BMW of Sarasota My overall experience is one of BMW of Sarasota My overall experience is one of satisfaction. I extend my thanks to Mario for helping me out with a repair on my vehicle that st BMW of Sarasota My overall experience is one of satisfaction. I extend my thanks to Mario for helping me out with a repair on my vehicle that started to deteriorate the day after my purchase. I thought it may have been something to do with the anti-theft or the FOB device so I made an appointment with the Honda affiliate of Fort Myers service department (only because it was much closer than BMW) to see what the problem was with the vehicle. A diagnostic test in the service department determined it was a faulty starter. When I called Mario to let him know, his reaction was to get the vehicle repaired immediately (at their cost) with the least inconvenience to me. Upon Mario’s request, he was informed at each step of the progress of the repair as he wanted to ensure everything was to my satisfaction. I am happy with the vehicle and the dealer customer care. More
Other Employees Tagged: Naycolle Wright , Jesus Castillo
February 17, 2021
We shopped extensively for a new SUV across 9 different luxury brands and 14 models over a three month period. Our process involved multiple dealership visits and test drives as we narrowed our search, an luxury brands and 14 models over a three month period. Our process involved multiple dealership visits and test drives as we narrowed our search, and frequent phone and email communication. We had the pleasure of working primarily with Daniel Mangiafico, as well as Ray Johnson, Chris Siriphokha and Mario Picone. Our experience at BMW of Sarasota was simply outstanding. Daniel and team were extremely professional, accommodating and gracious. Daniel was by far the best and most professional sales representative across all of those at other dealerships we dealt with. He was responsive, followed up with us regularly on progress to be sure we had everything we needed, and worked with me diligently to get the best pricing possible. The true measure of professionalism is how one responds when things don't go as expected. Ultimately, due to a unique opportunity, we purchased our BMW elsewhere. Daniel and Mario put us at ease and accepted our decision most graciously. BMW of Sarasota will be our servicing dealer for our new car and we look forward to a long and productive relationship with them. I'd give them six starts if the ratings allowed it! More
Other Employees Tagged: Ray Johnson, Daniel Mangiafico, Chris Siriphokha
February 01, 2021
No matter what the question was, Daniel took the time and showed his knowledge in his answers. The entire team at the dealership were most courteous and accommodating. showed his knowledge in his answers. The entire team at the dealership were most courteous and accommodating. More
Other Employees Tagged: Jesus Castillo, Daniel Mangiafico
February 01, 2021
BMW of Sarasota gave me unmatched service, from truth in listing, gaining my trust through actions, and making my wife and me feel as though our purchase was the only transaction happening. That is the defi listing, gaining my trust through actions, and making my wife and me feel as though our purchase was the only transaction happening. That is the definition of serving the customer’s needs! We will definitely return for our next purchase! More
Other Employees Tagged: Jesus Castillo, Daniel Mangiafico
January 27, 2021
It was an excellent Buying experience Sales person was extremely knowledgeable The car is absolutely fantastic and a Joy to drive Everyone was friendly and courteous. Would highly recommend extremely knowledgeable The car is absolutely fantastic and a Joy to drive Everyone was friendly and courteous. Would highly recommend More
Other Employees Tagged: Jesus Castillo, SANTIAGO VIDALES

