Marisa Bekoscke
Marisa Bekoscke at Metro Lexus
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Marisa Bekoscke | Page 3

Lead Service/Valet Coordinator

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
30 Reviews

My name is Marisa! I've been here at Metro Lexus for over 11 years. You may remember me from when I served handcrafted lattes and cappuccinos in the Metro Lexus lounge or, in more recent years, as your Service Coordinator! What I'm always here to do is to ensure YOU experience amazing!

Dealership Experience

11 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

Specialties & Trainings

Lexus Master Certified

Employee Video

5.0

30 Reviews

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30 Reviews of Marisa Bekoscke

November 19, 2021

Dealership Rating
Employee Rating

I appreciated the friendly welcome and attention to my requests by Otis. I also appreciated communication regarding estimates on possible future repairs that Jeffrey provided to me and that he noticed th More

by SueLivingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, Cordis Bunch , Christian

Nov 22, 2021

Metro Lexus responded

Sue, our team genuinely wants to keep your car running like new! It's wonderful to hear that so many of our team members went above and beyond to ensure you had all the information and resources needed to make confident choices for the service of your vehicle. The entire Metro Lexus team is so glad to be your chosen service provider, and we look forward to lending a hand with your automotive needs in the future!

November 06, 2021

Dealership Rating
Employee Rating

The times that we have been in for service - Jeffrey Miller has gone over and above expectations. He had provided outstanding service. He is definitely an asset to your organization. More

by laredo5537
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller

Nov 06, 2021

Metro Lexus responded

We are happy to see that Jeffrey is creating wonderful experiences for you. Thanks for your continued support of Metro Lexus and we'll see you next time!

September 01, 2021

Dealership Rating
Employee Rating

The sales rep was fantastic and the entire process went great. Even the vp greeted us and made us feel welcome. Delivery was a fantastic More

by Careysmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller , Bosko Golubovic

Sep 01, 2021

Metro Lexus responded

We are so happy to hear the Metro Lexus team could deliver this level of service. Thank you for your support and we hope you enjoy your new ride. Take care!

August 19, 2021

Dealership Rating
Employee Rating

Customer focused, excellent service in every department . Dedicated to my needs. Knowledgeable on product and services.this is second Lexus I have purchased. Will highly recommend to others. More

by Monica
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Tom Brennan, Jeff Sustersic, David Weaver, Abed Darwish, Cordis Bunch, Colin Haire , David Markuszewski, Abigail Prior, Skylar Lippiatt, Receptionist Robin

Aug 19, 2021

Metro Lexus responded

Monica, we truly are dedicated to our customer's needs! We do all we can for the folks in the Lexus family and are so glad that we're checking all the boxes for you. Thank you for selecting Metro Lexus and take care!

June 30, 2021

Dealership Rating
Employee Rating

We have dealt with Kevin and metro Lexus for many years and cars Kevin always treats us with respect and honesty Kevin is the best More

by Kappy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, David Weaver, Jeff Miller, Cordis Bunch , Kevin McGuire, Meagan Muniz

Jul 01, 2021

Metro Lexus responded

We appreciate the kind feedback! Hearing that Kevin went the extra mile to assist with your purchase made our day. Drive safely, and we hope to see you back at Metro Lexus down the road!

March 02, 2021

Dealership Rating
Employee Rating

Very satisfied with my experience with Metro Lexus. I came in from out of state and was up front about that. Metro Lexus treated me just like any other customer and made my car buying experience very mem More

by J Vlaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic, David Weaver , Desiree Payne, Skylar Lippiat

Mar 02, 2021

Metro Lexus responded

"Friendly, welcoming, and accommodating" are all words we love to see. Thank you so much for shopping with us at Metro Lexus! We are delighted to hear that you were able to find exactly the right vehicle for you, and we appreciate you rating us five stars. Happy travels!

December 29, 2020

Dealership Rating
Employee Rating

Over the years we have gotten a Lexus each time from this dealership because of the staff being so nice and courteous . However, this was our first time working with Terry who was so very nice. She made sure More

by Cbrown134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Terry Ramey, Pete Spacagna, Cordis Bunch , Bosko Golubovic, Denae Jones, Tony Panczyk 5 stars

Dec 29, 2020

Metro Lexus responded

Thank you for the glowing review! Hearing that you are so confident in the Metro Lexus team to get the job done made our day. We are proud to have earned your business over the years and will certainly pass on the kind words to Terry and the team. Safe travels, and we are looking forward to seeing you again down the road!

December 12, 2019

Dealership Rating
Employee Rating

This is the greatest car I have ever owned! Best dealership ever! Love the free car washes an cookies and coffee! Looking forward to my next new Lexus More

by cds1macys
Recommend Dealer
Yes

Other Employees Tagged: Christian Miller , Kevin McGuire

September 16, 2019

Dealership Rating
Employee Rating

Service Department is the Best For many years, I have had my Lexus serviced at Metro Lexus. The service staff is friendly, knowledgeable, efficient, informative and fair. I have a More

by Jim C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hilary Clark Street

June 30, 2019

Dealership Rating
Employee Rating

Most amazing car buying experience EVER Working with Sebastian was really great. He’s very patient, kind, and knows a lot about the cars he’s selling. Wonderful job!!! Love it More

by alysholla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic , Sebastian Cao

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