Marisa Thompson
Marisa Thompson at Five Star Ford

Marisa Thompson

Leasing Manager

Five Star Ford

6618 NE Loop 820
North Richland Hills, TX 76180

Contact Me
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rated
203 Reviews

I have been with Five Star Ford since 2003. My husband, Jeff, and I have two wonderful children named Reagan and Walker. I truly love working with people and showing them how easy and fun the car buying experience can be. Although leasing is my specialty, I can assist with new and pre-owned purchases as well.

Dealership Experience

22 yrs, 6 mos

Industry Experience

22 yrs, 6 mos

Specialties & Trainings

Leasing Specialist

not yet
rated

203 Reviews

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203 Reviews of Marisa Thompson

February 12, 2026

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Employee Rating

After an issue came up following our purchase, I reached out to Marissa. She assisted me and quickly directed me to the right person. Her responsiveness and willingness to help made a stressful situation mu More

by T. Jordan
Recommend Dealer
Yes

October 14, 2023

Dealership Rating
Employee Rating

Always very responsive and professional. Sales, Leasing, Financing and Service, Top Notch. We always come back to 5 Star Ford North Richland Hills. More

by dspillar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CarPro Show, Caleb Rothganger , Mark Ake

June 22, 2023

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Employee Rating

Caleb was recommended by my salesperson and I was not disappointed. He presents himself as friendly and experienced in the world of dealership service departments. He treated me very welI. Highly recomme More

by Maverick
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: CarPro Show, Caleb Rothganger

June 09, 2023

Dealership Rating
Employee Rating

We've been leasing vehicles since 2014 and this is our fourth lease with Five Star Ford in North Richland Hills, Texas. The service has always been top-notch and yesterday was no exception. We still re More

by Glayde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 18, 2023

Dealership Rating
Employee Rating

Marisa Thompson is a knowledgeable, friendly asset to Five Star Ford in North Richland Hills. More

by dgjr
Recommend Dealer
Yes

August 24, 2022

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Employee Rating

Marissa returned all my phone calls promptly and answered all my questions. Great job Marissa! Thanks Jay More

by Jay.elder116
Friendliness
Recommend Dealer
Yes

April 29, 2022

Dealership Rating
Employee Rating

Marissa Thompson took care of my needs. She is professional and friendly. I look forward to working with her. More

by Maverick
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 30, 2022

Maverick responded

Marissa Thompson took care of my needs. She is professional and friendly. I look forward to working with her.

March 31, 2022

Dealership Rating
Employee Rating

Marissa Thomas is a 5 star wonder. She worked with the criteria I had and I got my Ford Escape! Thanks also to Chris in Finance for making the signing of the deal painless and quick. N More

by spryor
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris in Finance

March 19, 2022

Dealership Rating
Employee Rating

We were at Five Star Ford this morning debating on returning in our lease or purchasing the vehicle. Marisa was totally transparent with our options. She helped us make the best decision. Marisa was a More

by Teresa&Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elbert (Tut) Edwards

March 06, 2022

Dealership Rating
Employee Rating

I had such a great experience with Five Star Ford! I ordered my Bronco with Josh and Mike, both helped me build and order, making sure my vehicle stayed on schedule and got to me in no time. Preston w More

by abbyohmstede
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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