Marisa Thompson | Page 12

Glad to have this awesome truck!! My sales person is a bit new to the dealership, but handled himself well. My circumstances with a "unique" trade-in made the process a bit slower than My sales person is a bit new to the dealership, but handled himself well. My circumstances with a "unique" trade-in made the process a bit slower than I would have liked, but Cameron managed his way through it. He was very attentive and did a good job keeping me up to date along the way. Marisa was able to help with a few of my concerns and was a big help getting the financing done. When it came time to finalize all the paperwork, "The Freddy Finance Experience" offered by Freddie Valdovinos was a breeze. The three of them took care of me and my family, and we will be back for another Ford. Thanks to all of you!!! More

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Great Personal Service Got exactly what I needed with plenty of personal attention. They had plenty of stock to choose from. I would recommend this dealership to anyone. Got exactly what I needed with plenty of personal attention. They had plenty of stock to choose from. I would recommend this dealership to anyone. More

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My Dream Car I was so excited to finally pick up my dream car, a "2015 MUSTANG"! I have waited 14 years to get this car and I cannot express what a wonderful mome I was so excited to finally pick up my dream car, a "2015 MUSTANG"! I have waited 14 years to get this car and I cannot express what a wonderful moment this was for me. My dear friend, Lance, took me to Five Star and said I was like a kid, nervous chatter and full of anticipation like Christmas morning! Crystal Sanders made the initial part go very quickly. It was then time to sign my life away with Mr. Little, but worth every penny! Highlight was to meet Terry Rich, in person, and he was so kind to escort me down to the new car for a kodak moment! I teared up when I saw my car for the first time, with a lovely purple bow on the outside. A little something special from Crystal and much appreciated!!!! I was then handed the key and my dream came true. I cannot thank everyone enough for making this such a very easy process. I would like to say thank you to Mr. Jerry Reynolds, I have now heard your radio show and have read in more detail about the car buying process you describe. Thank you for taking the time to email me late on a Saturday evening. I would definately purchase my next vehicle from Five Star. However, not anytime soon, I have the vehicle I have always wanted! Most Sincerely, Lisa Jackson, Dream Car Owner More

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David Hyche of Five Star Ford David was extremely helpful and made the process very smooth and easy. Everything was upfront and explained throughly so there were no surprises durin David was extremely helpful and made the process very smooth and easy. Everything was upfront and explained throughly so there were no surprises during our purchase. I would recommend anyone searching for a vehicle to speak to him. He will find a vehicle that matches what you tell him you want, walk you through everything about it, and help you feel comfortable with the purchase you make. My wife and I had a preset amount that we were willing to spend and David was able to get us into a vehicle that I really liked and my wife liked the price! I cannot recommend him enough. More

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Vehicle # 3 Marisa Thompson and David Hyche made this a great buying experience and the Freddie Finance Experience was the absolute best! This is the third vehicl Marisa Thompson and David Hyche made this a great buying experience and the Freddie Finance Experience was the absolute best! This is the third vehicle I've purchased from Marisa, she always takes care of my needs. More

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New Car For Our Growing Family! I have never been so excited to write a review! My husband and I recently had a baby and my 2008 ford escape felt like it was getting smaller by the d I have never been so excited to write a review! My husband and I recently had a baby and my 2008 ford escape felt like it was getting smaller by the day! After plenty of research, we decided we wanted to purchase a ford explorer! My family bought our last 3 vehicles from Marisa Thompson so when we went to see about purchasing a new vehicle we asked for her! She set us with William May. I was super picky about colors and options and needed to stay within a price range that worked for our new little family. They were both extremely helpful and patient and I swear they both did magic to get us into our new car. The found us the perfect car. Freddie did our financing and made the whole experience a piece of cake. He was easy to talk to and explained everything wonderfully. We really can't thank Five Star, William, Marisa and Freddie enough for being so patient, and understanding of what we were wanting and working with us to get us into our perfect family car. They were exceptional! We are now EXCITED owners of a 2016 Ford Explorer- we will continue to go back to Five Star Ford any time we need a new vehicle :) More

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Great! Like always best buying experience ever. Ken McLemore, Tut Edwards and Marisa made our buying experience not only fun but very pleasant. We will be bu Like always best buying experience ever. Ken McLemore, Tut Edwards and Marisa made our buying experience not only fun but very pleasant. We will be buying our cars from here again. More

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Always fantastic I have purchased and otger members if my family have purchased from 5 Star for many years. The name says it all. They are 5 Stars in my book each and I have purchased and otger members if my family have purchased from 5 Star for many years. The name says it all. They are 5 Stars in my book each and every time. I will always by Ford and from this dealership. More

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The Best Customer Service! We went in to look at a special running for the month of May at Five Star Ford and the friendly customer staff could not have been more professional a We went in to look at a special running for the month of May at Five Star Ford and the friendly customer staff could not have been more professional and calming. It can be a nervous and intimidating process, as I haven't purchased a new vehicle personally in many years, so I took my brother with me, but your entire staff, and mainly our Rep, Ollie Jackson, could not have done a better job at putting me at ease and feeling comfortable about the entire process. They were all incredible. So much so, that my brother and his wife, we own Fords also, but live in Dallas, took Ollie's business cards and the other staff who assisted, and said that they were going to drive over to Ft. Worth to this location for the next time they are ready to purchase their next vehicles. Believe me, that says a lot. Everyone there who helped in the process was just so genuine, it gave me a new perspective for sure. I deal with fleet vehicles at work and deal with 'salesy' people often that don't always seem sincere, but this experience was the complete opposite. They were the best. More

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Outstanding Sales Team at Five Star Ford I had a wonderful experience in my truck buying mission. Carlos Codie and Mario were both well prepared and knowledgeable Salesmen. Very polite at a I had a wonderful experience in my truck buying mission. Carlos Codie and Mario were both well prepared and knowledgeable Salesmen. Very polite at all times and catered to my every need. I would highly recommend them to any and all my friends. Thank you for helping me find the F-150 I was looking for!! More

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