Maritza Hererra
Maritza Hererra at Mazda of Elk Grove

Maritza Hererra

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Maritza Hererra

February 26, 2026

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Employee Rating

I appreciate the friendly, prompt, and professional service. Chris is excellent at explaining to me what is needed and why More

by jcoitgross
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

February 25, 2026

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I have continued to bring my cars to Mazda of Elk Grove for several years because of the amazing service. I appreciate the excellent communication and the way the advisors are strategic in recommending ser More

by K. BURNS
Service Price Transparency
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Recommend Dealer
Yes
Feb 26, 2026

Mazda of Elk Grove responded

Your loyalty over the years is greatly appreciated. Everyone at Mazda of Elk Grove works hard to provide thoughtful guidance, clear explanations, and helpful tools to make every visit as smooth and transparent as possible. We're glad your experience was positive and we look forward to continuing to take great care of you and your vehicles for many years to come!

Feb 26, 2026

Mazda of Elk Grove responded

Your loyalty over the years is greatly appreciated. Everyone at Mazda of Elk Grove works hard to provide thoughtful guidance, clear explanations, and helpful tools to make every visit as smooth and transparent as possible. We're glad you had such a positive experience and we look forward to continuing to take great care of you and your vehicles for many years to come!

February 25, 2026

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The woman who helped me was great. Very friendly, knowledgeable and efficient. It was a great experience. More

by CAJK0801
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Recommend Dealer
Yes
Feb 26, 2026

Mazda of Elk Grove responded

We’re so happy to hear you had such a positive experience! It means a lot to know everything went smoothly and that you felt well taken care of throughout the process. We truly appreciate your support and look forward to helping you again down the road.

February 25, 2026

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Excellent service and very informative. Wait time was shorter than expected. Also answered a few other questions. More

by bsabbatino56
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Recommend Dealer
Yes
Feb 26, 2026

Mazda of Elk Grove responded

Thank you for your feedback! We’re glad to hear you received excellent service and found our team informative. It’s great to know the wait time was shorter than expected and that we could answer all of your questions. We truly appreciate your trust in Mazda of Elk Grove and look forward to serving you again!

July 21, 2025

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Excellent sales and finance staff. Excellent Service Advisors and Technicians. Ease of getting a service appoiintment. More

by SBRINK1
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Recommend Dealer
Yes
Jul 22, 2025

Mazda of Elk Grove responded

Thank you for the kind words! We are so glad our team members left such a lasting impression. We appreciate your business and look forward to a long-lasting relationship!

March 08, 2025

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Excellent people…excellent service ! ! The way it should be !! You’ve served me well over the years !! More

by Gasman
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Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Danny Nguyen , Billy Shields

Mar 10, 2025

Mazda of Elk Grove responded

Thank you so much for the kind words! We are so glad you had a great experience with us. We appreciate your business and wish you many happy miles ahead!

January 30, 2025

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In the years I have owned my Mazda I have always had a positive experience with the people ! They are pleasant, courteous and have answers for my questions.; I also have to submit I like the videos of More

by easycityguy
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Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Maritza Padilla, Danny Nguyen , CLAYTON KROPP

Jan 31, 2025

Mazda of Elk Grove responded

Thank you so much for your continued trust in us! We’re so glad to hear that you’ve always had positive experiences with our team. It’s great to know you appreciate the videos of the service too—it’s something we’re really proud of! We aim to make every part of your experience as smooth and transparent as possible. Thanks again for sharing your feedback, and we look forward to seeing you again soon!

December 09, 2024

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I had an amazing experience here. I had the pleasure of working with Garrett and Maritza. Garrett is an amazing salesman that while make sure you get the car you need and love. While More

by Kasandra Cervantes
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Bayan, Garrett Oxnaes

Dec 09, 2024

Mazda of Elk Grove responded

Kasandra, Thank you for sharing your incredible experience! We're thrilled to hear that Garrett and Maritza went above and beyond to ensure you felt informed, confident, and comfortable throughout the process. Garrett’s dedication to helping you find the perfect car and his patience during the decision-making process are what we strive for in every interaction. Your 10/10 rating and kind words mean so much to us, and we truly appreciate your recommendation. We look forward to helping your family and friends in the future—thank you for choosing Mazda Elk Grove!

November 23, 2024

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First class facility. Very clean and it seems very organized dealership. I purchased my CX-5 there because of salesman who met my needs. Same goes for Service departme More

by ntanovic
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Recommend Dealer
Yes
Nov 25, 2024

Mazda of Elk Grove responded

Thank you for your kind words! We're thrilled to hear you had such a positive experience with both our sales and service teams. It's great to know our clean and organized facility, along with our dedicated staff, met your expectations. Congratulations on your Mazda CX-5, and we look forward to continuing to provide you with excellent service in the future!

November 01, 2024

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Great service friendly staff. The process was seamless. I recommend this dealer if you want quality mazda service. More

by kenny5181
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Recommend Dealer
Yes

Other Employees Tagged: Kao Chao, Fang Yang, Bill Thiessen, Chris Howard, Maritza Padilla , CLAYTON KROPP, Ruben Rodriguez, Billy Shields, Jaik Willmon

Nov 04, 2024

Mazda of Elk Grove responded

Thank you so much for the 5-star review! We appreciate your kind words and your trust in us! We look forward to being here for all your vehicle needs.

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