Mark Atkinson | Page 22

Mark Atkinson Mark was phenomenal. He made himself readily available for questions at all times of day and responding promptly. We were looking for a car with 7+ se Mark was phenomenal. He made himself readily available for questions at all times of day and responding promptly. We were looking for a car with 7+ seats and Mark did not disappoint. He made sure that we were comfortable with the vehicle and was not trying to make us purchase the most expensive vehicle on the lot. Anyone looking to purchase a car, new or used, Mark is the guy to work with! More

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Mark Atkinson I got "into" buying Mazdas over 6 years ago when I purchased an used Miata from NorthEnd Mazda. They set me up with Mark Atkinson in sales. It was a I got "into" buying Mazdas over 6 years ago when I purchased an used Miata from NorthEnd Mazda. They set me up with Mark Atkinson in sales. It was a highly positive experience. Present day, I have bought 2 more MX-5s and 3 CX-5s, the latest being a 2019 Signature which I purchased last week. Great SUV! (The CX-5 is an awesome platform and with the turbo and tech (rivals Audi's tech in my opinion and this from a driver at an Audi dealership) the SUV is just a superior, affordable model.) Each purchase I have worked with Mark to get what I believe is a great deal, especially over the past three transactions. I did my homework. But whatever, the praise I have here is for Mark and for his diligence after the deal. Over the time period that I have known him, if there has been an issue with one of the cars he has been a valued liaison with the service department and went above and beyond my wildest expectations when I had a chipping issue on the hood of a soul red crystal CX-5. He kept a cool, calming, positive demeanor when I was flipping out. And after my episodes he was the utmost professional always courteous, attentive and positive. He spearheaded the effort to get Mazda to repaint it. The fact that he always has a prompt reply to a text of mine whether good or bad, whether before or months/years after the purchase, the fact that he has done a great deal of ground work in support of my purchases, the fact that he has been that valued conduit between service and I gives me great confidence in buying a car from him at NorthEnd. As long as Mark works at NorthEnd, they will have a repeat customer in me. More

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Mazda Purchase We were very please with our experience purchasing our Mazda. Mark and Mike were friendly, no pressure, and thorough. We were extremely impressed wit We were very please with our experience purchasing our Mazda. Mark and Mike were friendly, no pressure, and thorough. We were extremely impressed with the completeness of the technical review of the vehicles features! More

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Great experience with North End Mazda! I worked with Mark Atkinson and he was phenomenal! The sales process was no pressure, he spent a ton of time answering questions about the vehicles I I worked with Mark Atkinson and he was phenomenal! The sales process was no pressure, he spent a ton of time answering questions about the vehicles I was interested in, and took us through the entire process. His focus was totally on customer satisfaction. i would highly recommend Mark and I love my CX-5! More

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Great experience! Mark was so helpful! He made my car buying experience easy and hassle free. Mark and Michael both stayed late to help me make my decision and didn’t m Mark was so helpful! He made my car buying experience easy and hassle free. Mark and Michael both stayed late to help me make my decision and didn’t make me feel pressured into anything. I am so happy with my new car and highly recommend North End Mazda! More

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Top Notch Sales Was in the market for a newer used vehicle when I came across this Mazda 3 Sport with low miles. I contacted Mark who I previously worked with on a pr Was in the market for a newer used vehicle when I came across this Mazda 3 Sport with low miles. I contacted Mark who I previously worked with on a previous purchase. I gave him the information I had on hand about the vehicle, and that I wanted to trade in my vehicle as well. He did a lot of the leg work before I even got to the dealership. Had vehicle all ready to take out on a test drive. I loved it and wanted to proceed with the purchase if we could get the numbers right. Mark did everything he could for me to get that number where it needed to be. Credit application went in and submitted to the banks. Within 15 minutes we had an approval right where I needed to be in price. He offered to have the vehicle ready for me tonight to pick up which he absolutely did. He did an amazing job going over the vehicle and explaining everything about it. Purchase and sales was thoroughly explained even with all warranty’s. Overall a great buying experience and would highly recommend mark to anyone in the market for a vehicle. Very up front with the customer and goes out of his way to help get you into the vehicle your looking at. More

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Outstanding knowledge and price Mark Atkinson is by far the best and most knowledge salesperson at Northend. He went out of his way to meet all my needs in buying my new Mazda. He ex Mark Atkinson is by far the best and most knowledge salesperson at Northend. He went out of his way to meet all my needs in buying my new Mazda. He explained the pros and cons between buying or leasing. Spent over two hours going over the infotainment system to a non technical person ( me ). See Mark for a great buying experience!!! More

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Excellent experience with dealer Had an excellent experience with the dealer, Mark. He was courteous, honest, and took as much time as we needed to make a decision regarding which car Had an excellent experience with the dealer, Mark. He was courteous, honest, and took as much time as we needed to make a decision regarding which car I wanted. He was never pushy or make me feel forced into buying. He gave good advice regarding buying vs leasing. And was responsive even on his days off and gave his personal cell phone to contact with questions. I have 4 stars only because I had a difficult time dealing with the finance man, Kevin. Otherwise, great experience!! More

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Great Mark was extremely helpful, knowledgeable and thorough. He got me in the car I wanted at the price I needed. Great customer service, I highly recommen Mark was extremely helpful, knowledgeable and thorough. He got me in the car I wanted at the price I needed. Great customer service, I highly recommend North End Mazda. More

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Easy, No Pressure Experience My daughter brought me to try out new Mazdas. She and her husband have purchased three vehicles here and really liked the dealership and the salespers My daughter brought me to try out new Mazdas. She and her husband have purchased three vehicles here and really liked the dealership and the salesperson they had gone through. I tried out a couple of vehicles on President's Day and thought about whether I actually needed a new car, as my current car (7 years old) was doing well. The more I thought about it, the closer it got to new car time. I called and made an appointment with Mark. He is very knowledgeable and patient. I tried out three cars with different trim levels. He was very forthcoming about the benefits of the different trim levels. There was no pressure to add on. In fact, Mazda trim levels start out with a lot and then just get fancier. I opted for a Mazda 6 with more bells and whistles than I normally get. Mark spent lots of time going over the features of the car and use of the various systems. I left the dealership feeling that I could manage the car. The Service Manager, Rob, came over to talk with me as well, about the maintenance. It certainly feels as though they all work as a team and try to be sure the customer gets what is needed. More

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