Dealership Experience
17 yrs, 6 mos
Industry Experience
27 yrs, 6 mos
Languages Spoken
English
94 Reviews
Write a Review94 Reviews of Mark Bivins
August 10, 2018
Exceptional Customer Service I cannot give a rating on the cost of service because I have not done a price comparison. Since purchasing the new from Berger there is no need to sho I cannot give a rating on the cost of service because I have not done a price comparison. Since purchasing the new from Berger there is no need to shop around More
Other Employees Tagged: Darrell Pike
August 07, 2018
Quick and easy! Everything was taken care if for me, down to rental cars on site. There is a play area for my 3 year old while we waited, and they even pulled my car Everything was taken care if for me, down to rental cars on site. There is a play area for my 3 year old while we waited, and they even pulled my car side by side with the rental so I could switch the carseat with ease. More
July 27, 2018
Oil Change/Tire Rotation VERY quick service. Pleasant staff. They were ready for me when I got there, and I did not have to wait long for the service to be completed. Every VERY quick service. Pleasant staff. They were ready for me when I got there, and I did not have to wait long for the service to be completed. Everyone had a smile or nice comment. I am listing all employees in service because this eval. does not list those in Quick Lube, and the site requires that I put someone in. That should be corrected. More
Other Employees Tagged: John Stull, Jeff Bredeweg, Al Duncan , Jeremy Anderson, Darin Baas, Joe Christopher, Adam Havens, Dustin McPherson, Johnathan Uredi, Quick lube
July 26, 2018
Great Service Always have had excellent service. Purchased several cars over the years. The only place we take our vehicles to be serviced. Great place to purchase Always have had excellent service. Purchased several cars over the years. The only place we take our vehicles to be serviced. Great place to purchase tires at a good price. More
Other Employees Tagged: Nick Butler
July 26, 2018
got my car in right away to program my remotes Mark was very helpful, and informative about the remotes for my pontiac G6 he checked on a prices for OEM remotes, would see him again Mark was very helpful, and informative about the remotes for my pontiac G6 he checked on a prices for OEM remotes, would see him again More
July 25, 2018
Great service center Service dept is great very helpful and knowledgeable of everything pertaining to what I needed serviced. I would recommend anybody owning a Chevy to g Service dept is great very helpful and knowledgeable of everything pertaining to what I needed serviced. I would recommend anybody owning a Chevy to get serviced here. More
Other Employees Tagged: Al Duncan
July 20, 2018
Awesome! Its was awesome service! Mark Bivins is an excellent person to have your vehicle serviced. Will be reccomend to many people. Also car was serviced ver Its was awesome service! Mark Bivins is an excellent person to have your vehicle serviced. Will be reccomend to many people. Also car was serviced very fast. More
July 18, 2018
Oil Change for my Traverse The folks at Berger Chevrolet were so friendly and made me feel comfortable. They made sure I knew exactly what I was getting. I know my car needed mo The folks at Berger Chevrolet were so friendly and made me feel comfortable. They made sure I knew exactly what I was getting. I know my car needed more service elsewhere and I loved how they didn't pressure me to purchase anything else. More
July 13, 2018
Excellent customer service! Everyone was friendly, kind and courteous. Mark Bivins was very helpful and explained in detail everything that needed to be done and the cost. Excel Everyone was friendly, kind and courteous. Mark Bivins was very helpful and explained in detail everything that needed to be done and the cost. Excellent customer service! More
July 04, 2018
It was a very positive experience. Everyone did a great job, from the appointment setter down to my service person. Very impressed with the great service I received. Thank you! Dar Everyone did a great job, from the appointment setter down to my service person. Very impressed with the great service I received. Thank you! Darlene More

