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Mark Bivins
Refer Me
94 Reviews
Dealership Experience
15 yrs, 5 mos
Industry Experience
25 yrs, 5 mos
Languages Spoken
English
94 Reviews of Mark Bivins
June 12, 2018
Best ever The oil change was quick and complete. I did not even have to leave my Chevy Silverado pickup truck during the service visit. I sat right in it. The oil change was quick and complete. I did not even have to leave my Chevy Silverado pickup truck during the service visit. I sat right in it. More
by Oil
Verified CustomerOther Employees Tagged: Nick Butler , Joe Christopher
Helpful 
June 12, 2018
Great experience! Berger has always treated me fairly. With their knowledge and understanding of the product they have been great. Thank you, Berger for the experien Berger has always treated me fairly. With their knowledge and understanding of the product they have been great. Thank you, Berger for the experience. I will be visiting soon. More
by HTLH48
Other Employees Tagged: Jeff Mariner, Dale Kramer, Al Duncan , Richard Carten, Joe Christopher, Hugh Collins, Jeremy Colon, Michael Nelson, James Thurkettle
June 08, 2018
Informative and efficient I depend on Berger for all the maintenance of my 15 year old. Because they keep me on track with routine maintenance, the car remains dependable and w I depend on Berger for all the maintenance of my 15 year old. Because they keep me on track with routine maintenance, the car remains dependable and worry free. More
by ALBERT
June 07, 2018
Quick service and provided shuttle which was awesome- finish Excellent over and again everyone was professional but fun. Great customer service- the shuttle elderly gentleman was funny and it was nice dealing w Excellent over and again everyone was professional but fun. Great customer service- the shuttle elderly gentleman was funny and it was nice dealing with the same driver More
by TINAMSMITH2007
June 07, 2018
very excellent experience with Mark Bivins Mark was very professional each time we spoke.. My car was done promptly when he said it would be ready. I also appreciated the shuttle service provi Mark was very professional each time we spoke.. My car was done promptly when he said it would be ready. I also appreciated the shuttle service provided. More
by SPLENDIDSTAFF
June 01, 2018
Outstanding service Mark Bivins is a tremendous asset to Berger with outstanding service. There's a very unusual problem with my vehicle & is contacting GM to resolve. Mark Bivins is a tremendous asset to Berger with outstanding service. There's a very unusual problem with my vehicle & is contacting GM to resolve. More
by ART24993
June 01, 2018
Awesom work My truck got right in and the work was done before I finished my second cup of coffee. I would recommend getting your service done here at Berger. My truck got right in and the work was done before I finished my second cup of coffee. I would recommend getting your service done here at Berger. More
by MARKWESSELY
May 28, 2018
Mark is excellent to work with Mark is very knowledgeable, amiable, accommodating, helpful (truly cares that service needs are met), informative and responsive - he is EXCELLENT to Mark is very knowledgeable, amiable, accommodating, helpful (truly cares that service needs are met), informative and responsive - he is EXCELLENT to work with. He takes real pride in his job. I like knowing the detail of what is wrong and how any issues are remedied - he provides that without my asking. I am not easily satisfied, but always am very satisfied when I work with Mark at Berger. More
by KathyS
May 25, 2018
My Berger experience Once again Mark Bivins comes through for the win! He had a dealer rental set up for me while my 2017 Camaro had a recall to be serviced . Made sure I Once again Mark Bivins comes through for the win! He had a dealer rental set up for me while my 2017 Camaro had a recall to be serviced . Made sure I didn’t have to take her out on the road in a storm during an unpredicable rainy week .... My only issue was nothing dealing with front of house .... but as stated.... I had an oil change and a recall.... both to be taken care of on two separate occasions (due to waiting on parts for the recall) my Camaro has custom red leather which was left dingy( some one got in it with dirty clothes) .... and the oil cap over spilled... with a sharp tool left in the back seat that could have easily punctured it ... Steve Johnson promptly addressed every issue and gave my leather a back to new detailing .... nothing to complain about on the front end ... just a few careless techs ... More
by VICTORYVICTORYINFO
May 25, 2018
Professional and Attentive. I was greeted promptly in a cheerful and professional manner. My service advisor was knowledgable and explained what to expect and how he would follow I was greeted promptly in a cheerful and professional manner. My service advisor was knowledgable and explained what to expect and how he would follow up with me. I was very satisfied with the enitre service experience. More
by ELLYNWOLFSON
