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Mark Chitwood
Mark Chitwood at Hayes Dodge Chrysler Jeep Ram Lawrenceville

Mark Chitwood

Service Manager

Hayes Dodge Chrysler Jeep Ram Lawrenceville

719 Duluth Highway 120
Lawrenceville, GA 30046

4.6
56 Reviews
4.6

56 Reviews

Write a Review

56 Reviews of Mark Chitwood

May 18, 2025

Dealership Rating
Employee Rating

This dealership have been one outstanding company. you have some great sails people and good customers service More

by SOILDERSTEWART59
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ted Hayes, Magdalena Babiarz, Cameron (Big Mac) McDonald, Diego Fernandez Gallego

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May 21, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We can't express our gratitude enough! We do our best to provide you a top-notch team so that every visit is a breeze! We can't wait to serve you again in the future!

May 18, 2025

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Employee Rating

Scheduled the appointment on the app. I was able to be seen a bit earlier and the service was complete in about an hour. More

by japapineau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian White

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May 21, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

It make us happy to hear that the scheduling process was easy and that you were able to get in earlier than expected! You can always count on us to be punctual and quick with our service! Thank you for visiting us!

May 11, 2025

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Employee Rating

We have bought cars at Hayes for more than 25 years and have had them all serviced there. We have always been treated fairly there. More

by Town & Country Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian White, Ernest Clarke, Diego Fernandez Gallego

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May 14, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you so much for choosing to shop with us all these years! We can't express how thankful we are for your support and we love having you be a part of the Hayes family!

May 05, 2025

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Employee Rating

Work was completed as scheduled and done correctly. I would recommend Hayes to anyone needing automotive repairs. More

by fredlsharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian White , Kelly Spears

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May 07, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you for recommending us! We're delighted to hear that our service department knocked it out of the park! We look forward to seeing you again!

May 05, 2025

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Employee Rating

Work was completed as scheduled and done correctly. I would recommend Hayes to anyone needing automotive repairs. More

by fredlsharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian White , Kelly Spears

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May 07, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you for recommending us! We're delighted to hear that our service department knocked it out of the park! We look forward to seeing you again!

May 04, 2025

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Employee Rating

Friendly greeting. Completed oil change service and also a recall . Service rep was knowledgeable. Only thing that kept it from 5 stars was the oil on my garage floo More

by billblue48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you for sharing your experience with us! We’re glad to hear you were greeted warmly and that the service and recall were handled properly. We’re sorry about the oil drip afterward—that’s certainly not something we want to happen. We appreciate your feedback and will be sure to take extra care moving forward.. Please don’t hesitate to reach out if you need any follow-up assistance!

May 04, 2025

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Good people. Service was slow. This is all I am going to say. Your review document sucks. More

by shughey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian White

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May 07, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Hi there, we're sorry that you experienced slow service time during your visit - this is not typical of our service department. We appreciate the feedback and will be reviewing it with management. If there's anything else we can do for you, please let us know!

May 03, 2025

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I have a 2022 Dodge Durango I took for an oil change. Great customer service, thank you 😊 More

by Jimmeal Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian White

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May 07, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you for entrusting us with your Dodge Durango! You can always count on us to take good care of it! We're happy to hear that you were satisfied with the service provided - have a great day!

May 02, 2025

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Employee Rating

This dealership and all their employees always give first class service to their customers. Their goal is to make sure you leave a satisfied customer. More

by DAVIDSEAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian White

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May 07, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

You receive A-class treatment because you are a part of the Hayes family and family treats family right! We're so thankful for your kind words and are thrilled to hear you're satisfied with the service provided. Thanks for visiting us and we'll see you again soon!

April 26, 2025

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Employee Rating

Muy recomendable muy amables y muy buen servicio ante todo se los recomiendo muy rápido todo More

by acsenciojose110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian White

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Apr 30, 2025

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

¡Estamos muy contentos de saber que se sintió bienvenido y recibió un excelente servicio! ¡Gracias por la recomendación y que tengáis un gran día!

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