Mark Cohen
Mark Cohen at Volkswagen of South Charlotte
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Mark Cohen | Page 2

Principal / Owner

Volkswagen of South Charlotte

9900 South Blvd
Charlotte, NC 28273

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4.5
45 Reviews

Our fearless leader !!! It all starts here !! Mr. Truly Exceptional himself. Mark's passion for exceptional customer service has tagged him the name Mr. Above and beyond. He will stand for nothing less than the best !! If your caught treating a customer poorly....boy you better start running. Having an owner that's here everyday driving us to be better, do more and go beyond the call of duty has set VW South Charlotte on a course for success. Come shake his hand and you'll know immediately why he coined the catch phrase...TRULY EXCEPTIONAL !!

4.5

45 Reviews

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45 Reviews of Mark Cohen

September 12, 2022

Dealership Rating
Employee Rating

Mark and his staff run the best dealership I’ve ever walked into! Chris handled everything perfectly and made the process of buying our new Atlas stress free. More

by drewhall32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

September 09, 2022

Dealership Rating
Employee Rating

I find the people from service department, parts department and sales department very friendly and professional. More

by jetdoc10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 25, 2022

Dealership Rating
Employee Rating

Chris and the team at VW of South Charlotte were outstanding. Mark Cohen has a great ethic installed in the team. They worn well together. When I went from sales to finance, things moved smoothly More

by Brian Y
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hand, Alex Terrell , Quentin White

Feb 27, 2022

Volkswagen of South Charlotte responded

Hi Brian, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

August 03, 2021

Dealership Rating
Employee Rating

Always a pleasure. These guys make it painless, and quick. Good prices, and good value offered on trades. Great service after the sale as well. More

by boo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Terrell , Clovis Brussi, Sarah Iorio, Gunner Johanson, Adam Mikels, Josh Hines

Aug 18, 2021

Volkswagen of South Charlotte responded

Hello, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

July 04, 2021

Dealership Rating
Employee Rating

Wonderful service and friendly atmosphere. Only thing I would critique would be more knowledge about the ID.4. Understand it’s the newest car to the VW family but had a few questions that didn’t have answ More

by HECKMAN_SKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Douglas , Sarah Iorio

Jul 05, 2021

Volkswagen of South Charlotte responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 07, 2020

Dealership Rating
Employee Rating

This is my 5th car that I purchase from VW South Charlotte. Kwasi got me a decent deal on the car that I have always wanted and I could not be happier. No payments for a few months made the deal eve More

by Pedro Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kwasi Asante-Ansong , Saaid Olmedo, Christopher Woodard

Jun 08, 2020

Volkswagen of South Charlotte responded

Pedro, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 13, 2019

Dealership Rating
Employee Rating

What would it take to put you in a new car today? This deceptive dealership will do it. An all-male aggressive sales team will push you into a vehicle and a deal you don’t want. Steer (ha?) clear. More

by Charlotte
Recommend Dealer
No

Other Employees Tagged: Alden Sink , Patrick Borders, Bill Patterson

November 02, 2019

Dealership Rating
Employee Rating

I enjoyed my first VW that was leased from this dealership and this prompted a return visit. The sales personnel I had contact with was extremely knowledgeable and not pushy. There never was the More

by Richard
Recommend Dealer
Yes

Other Employees Tagged: Spiros Dedis , Patrick Borders, Christopher Woodard

Nov 04, 2019

Volkswagen of South Charlotte responded

Hello Richard, we're thrilled to hear about your wonderful experience with us. Here at Volkswagen of South Charlotte we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

April 30, 2019

Dealership Rating
Employee Rating

Excellent service from start to finish! I am relocating from Jersey City to Charlotte. Brandon meet all my needs and exceeded expectations. I flew in and signed all the paperwork and drove a More

by NewtoCharlotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kwasi Asante-Ansong, Brandon Douglas , Andrew Woods

May 02, 2019

Volkswagen of South Charlotte responded

Hello, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

April 05, 2019

Dealership Rating
Employee Rating

Best experience ever buying a car. Joshua Weaver was very helpful to our needs and budget and was able to work with us throughout the purchase process to get us the best deal possible. More

by Wllata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joshua Weaver, Christopher Woodard

Apr 15, 2019

Volkswagen of South Charlotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. If you have any further questions, please don't hesitate to reach out!

Apr 15, 2019

Volkswagen of South Charlotte responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Cool Springs. If you have any further questions, please give us a call. We're always happy to help!

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