Mark Duncan | Page 4

Awesome customer service No one can make you feel like part of the Honda Family like Mark Duncan. He and Will Olga are always helpful and even though sometimes I call at the l No one can make you feel like part of the Honda Family like Mark Duncan. He and Will Olga are always helpful and even though sometimes I call at the last minute they always seems to work me in. There is no better place for the best customer service you will ever experience! More

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Best service department in the Chattanooga area. The service advisor was very cooperative in solving our unusual prbllem, we were locked out of the car. Mark arranged for us to have the car towed to The service advisor was very cooperative in solving our unusual prbllem, we were locked out of the car. Mark arranged for us to have the car towed to the dealership in Cleveland, got the car opened. (the lock was loose) and found that the battery was dead. They replaced the battery, checked the electrical system to make sure everything was ok.. we were able to pick up the care that afternoon. Mark Duncan did a great job. I have to add that the other Honda’s dealer in the Chattanooga area (Economy Honda’) just blew us offf More

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Excellent Service Got my car serviced this past Friday at Honda of Cleveland. As usual, received excellent attention and care, in addition to speedy service so that I c Got my car serviced this past Friday at Honda of Cleveland. As usual, received excellent attention and care, in addition to speedy service so that I could get on in to work. Mark Duncan and the team are A+. Appreciate them and know that I will be taken care of, always. More

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Excellent Service I took my car in for regular maintenance and told them my tire pressure light had been coming on frequently, but I wasn't sure if it was because of th I took my car in for regular maintenance and told them my tire pressure light had been coming on frequently, but I wasn't sure if it was because of the cold or something else. They were very kind, quick, and efficient that evening and let me know that there was a nail in one of my tires and I would require two new tires, but they didn't have them in stock at the time. I called back the next morning to see when they thought the tires would be in, and they already had 4 tires and said I could go ahead and bring my car in for service right then if I wanted, and they would provide a ride back to work. After work, they came and picked me up and brought me back to the dealership to pick up my car with its two new tires. Everyone was very helpful, kind, and the cost was very reasonable. I will definitely recommend the Honda Service Center when people ask. More

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Outstanding Customer Service I recently took my car in for routine maintenance at the Service Center. In addition to the quality service for my vehicle and the professionalism of I recently took my car in for routine maintenance at the Service Center. In addition to the quality service for my vehicle and the professionalism of the employees, I felt valued as a customer. The friendliness of the staff and the efficiency of the service process (from scheduling an appointment to picking up my vehicle) was exemplary. I am most appreciative of Mark and William for their attention to detail, ensuring I get the best price, and keeping me well-advised in regards to future maintenance of my vehicle. More

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Top Notch As always, we find Honda of Cleveland Service Center to be top notch in fast service. Mark Duncan always sees to our needs in a very professional man As always, we find Honda of Cleveland Service Center to be top notch in fast service. Mark Duncan always sees to our needs in a very professional manner, and always with a smile. He works with us to find a convenient time for our Honda maintenance. More

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Excellent, efficient, fast and friendly service. William and Mark never fail to be on constant alert to advise me if other service is needed. Very knowledgeable about my past service visits an William and Mark never fail to be on constant alert to advise me if other service is needed. Very knowledgeable about my past service visits and attentive to every detail of my visit. More

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Excellent service!!! They work with the customer to find the best value!!! Super friendly and are always waiting to assist you. Any questions you have are easily answered. They work with the customer to find the best value!!! Super friendly and are always waiting to assist you. Any questions you have are easily answered. If they don't know the answer they seek it out for you. They bend over backwards to help the customer and not make us feel like we are burdens or are bothering them. More

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Best Service department! I have been trading vehicles here for 5 years and would not go anywhere else. Service department is outanding! From calling to schedule my appointment I have been trading vehicles here for 5 years and would not go anywhere else. Service department is outanding! From calling to schedule my appointment to getting walked out to my car when it’s finished I have nothing but positive things to say about Honda of Cleveland. Would recommend to anyone! More

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Continued Outstanding Service I can't say enough good things about the service department at Honda of Cleveland. My service adviser takes the time to discuss any questions and is I can't say enough good things about the service department at Honda of Cleveland. My service adviser takes the time to discuss any questions and issues about my vehicle. I would recommend them to anyone! More

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