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Criswell Nissan
Germantown, MD
1,044 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 18, 2025
The sales manager Chris went above and beyond to get me
the best deal possible and their customer service was great. I would highly recommend anyone in the market for a new Nissan to head to Criswell Nissa
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by alhaga25
Verified Customer
Verified Customer
July 18, 2025
Received great customer service from Pai and Deuce.
Very responsive and promptly address my issue. Thank you!
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by oscar.urcia
Verified Customer
Verified Customer
Employees Worked With
July 18, 2025
Would like to thank Criswell Nissan for their fantastic
service with vehicle purchase. GM Collins and salesman Bryan Sainz were very professional and met my expectations and very pleased with how things w
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by tonyblasta
Verified Customer
Verified Customer
Dealership Inventory (95 Vehicles)
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Authorized Parts Store
- Home Delivery
- No Contact Transactions
- Shuttle Service
- Television
- Virtual Appointments
- Vehicle Sanitization
- Vending Machines
- Home Test Drives
