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Criswell Nissan
Germantown, MD
1,021 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 07, 2025
Very helpful and knowledgeable team that was able to
service my vehicle quickly and efficiently
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by DJOHNSON1122
Verified Customer
Verified Customer
Employees Worked With
June 07, 2025
This dealer went did modifications to my vehicle that I
did not authorize. I would not recommend anyone to use their services because it makes me question what else they might have done to my vehicle.
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by luhangam
Verified Customer
Verified Customer
Employees Worked With
Other Employees :
The employee I spoke to was from Al Ransome's team. The employees that did the work are from his team as well. I cal
June 05, 2025
It was an excellent experience dealing with Enrique
Sotelo. He was helpful, knowledgeable, and friendly, and I would recommend him very highly!
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by aismail1000
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (109 Vehicles)
2023 Jeep Grand Cherokee L
used
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Authorized Parts Store
- Home Delivery
- No Contact Transactions
- Shuttle Service
- Television
- Virtual Appointments
- Vehicle Sanitization
- Vending Machines
- Home Test Drives
