Mark Escobar
Mark Escobar at Mercedes-Benz of the Woodlands

Mark Escobar | Page 12

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
318 Reviews
5.0

318 Reviews

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318 Reviews of Mark Escobar

February 25, 2023

Dealership Rating
Employee Rating

We received absolutely excellent service as always! Great place to wait, and the wait time isn't long. More

by allyseder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Hutchins

Feb 26, 2023

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 23, 2023

Dealership Rating
Employee Rating

Very pleased with the service dept at MBOTW Mark Escobar is very honest and professional and has excellent customer service skills. He as well as the entire staff at the dealership will be the reason we pur More

by Miss Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review, George and Betty! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 21, 2023

Dealership Rating
Employee Rating

The service department and the service advisors are excellent, quality work and delivered as promised. More

by TimW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gaston Rayes

Feb 22, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Tim, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 09, 2023

Dealership Rating
Employee Rating

I would like to Thank Jaun and his staff in the Sprinter area. Our Rescue transport Van broke down and we had it shipped from Tennessee to Woodlands Mercedes-Benz. The truck was fixed quickly and profession More

by Rescue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Richard Metodiev, Steven Davis , Donald Hutchins, Mike Lange

Feb 09, 2023

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 08, 2023

Dealership Rating
Employee Rating

Fast and efficient handling of my service on my car. Never dissatisfied with my service advisor More

by Tzhouston
Recommend Dealer
Yes
Feb 08, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Mark and our service team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 03, 2023

Dealership Rating
Employee Rating

The staff is very profesional and friendly. The service is excellent and the waiting area is very nice and comfortable! More

by Josephinejimenez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Richard Metodiev, Steven Davis , Donald Hutchins, Mike Lange

Feb 05, 2023

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 01, 2023

Dealership Rating
Employee Rating

Prompt reliable service as scheduled. Staff is very friendly and competent. Coffee bar and snacks are very nice as well as the waiting area. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review, Bill. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 28, 2023

Dealership Rating
Employee Rating

The service I received was top notch. I was greeted professional, was given details of my service and the communication and updates was greatly appreciated. More

by Jay.kobe23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 28, 2023

Dealership Rating
Employee Rating

always does a good job with 2018 MGLE. Has good loaner cars available. Cleaned car well More

by raddude
Recommend Dealer
Yes
Jan 29, 2023

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 17, 2023

Dealership Rating
Employee Rating

I have purchased 2 CPO MB's from MBOTW. Great value with the peace of mind due to the warranty. I recently needed service, and the Service Dept. took care the issues quickly. It's nice t More

by pjw1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Surface

Jan 18, 2023

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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