Mark Escobar
Mark Escobar at Mercedes-Benz of the Woodlands

Mark Escobar | Page 13

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
318 Reviews
5.0

318 Reviews

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318 Reviews of Mark Escobar

January 08, 2023

Dealership Rating
Employee Rating

Great customer service and attention. The cafeteria area for customers gives a great space for waiting and working at the same time. The service time took exactly as offered at the begi More

by Jmbueno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosario Stahl

Jan 09, 2023

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 07, 2023

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Employee Rating

Wonderful Advisor: Mark Escobar. Awesome service. Great refreshments especially the breakfast tacos and hot chocolate. More

by Thankful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Parts department staff.

Jan 08, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mark delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 10, 2022

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Employee Rating

We have two vehicles we bought at MBOTW. We’ve kept pre-paid maintenance on both and love the consistent, excellent service we receive. We work with the same service advisor and, to be hones More

by Gadget10ae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 10, 2022

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Employee Rating

This dealership is the best! I would not take my car anywhere else they have always went above and beyond to take care of me and my Mercedes. Outstanding service department! Qual More

by Merc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon , Mike Lange, Anthony Walding

Dec 12, 2022

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 18, 2022

Dealership Rating
Employee Rating

I brought my GLE350 in because the auxiliary battery showed it was not holding a charge. Mark Escobar come over and got me taken care of immediately. While I was waiting I decided to ask about a radiato More

by Don Raines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2022

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! I am so glad Mark had the opportunity to work with you to make your experience with us here at Mercedes-Benz of the Woodlands a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 13, 2022

Dealership Rating
Employee Rating

Great and professional service. . They performed my service and cleaned my vehicle like new. The service advisor was very helpful. More

by Sladysafe22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2022

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 01, 2022

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Employee Rating

Always takes great care of us. Quick, professional service and a fantastic waiting area with everything you could ask for More

by Jonas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erich Beasley

Nov 01, 2022

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear Mark, Erich, and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 30, 2022

Dealership Rating
Employee Rating

As always service is amazing, quick and easy from schedule to car pickup. Keep up with good work MBenz of Woodlands! More

by Sava Opacic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 26, 2022

Dealership Rating
Employee Rating

Brought my MB in on a very busy day for a brake sensor problem and did not expected to get the service done same day. However, the technician insisted to take a look and 90 minutes later i was able to dri More

by ntkdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Metodiev , Donald Hutchins, Mike Lange

Oct 26, 2022

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 19, 2022

Dealership Rating
Employee Rating

Love going to Mercedes of The Woodlands. Great service department, and customer lounge. I would show up there more often but every time I visit, I find something else I want, and my wife t More

by rrmays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2022

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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