Mark Hoover | Page 4

Purchased a vehicle from this location and they had by far the best customer service I have ever experienced. Taylor and Mark were fantastic. Would recommend 100% far the best customer service I have ever experienced. Taylor and Mark were fantastic. Would recommend 100% More

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Everyone there is just totally awesome! I'll make a point of visiting them often. Great conversations and laughter. Wonderful service. Very welcoming. BEST NEW VEHICLE PURCHASE EXPERIENCE EVER! of visiting them often. Great conversations and laughter. Wonderful service. Very welcoming. BEST NEW VEHICLE PURCHASE EXPERIENCE EVER! More

by Queen Wiki Verified Customer Verified Customer

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Great service and a good selection of cars to choose from. Salespeople were very nice. So glad that I decided to visit this dealership today! from. Salespeople were very nice. So glad that I decided to visit this dealership today! More

by tbender73 Verified Customer Verified Customer

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Staff member was very courteous. I was greeted with a good morning and a smile. I was told that my overall time waiting would be about an hour and it was...this made me very happy for I had other errand good morning and a smile. I was told that my overall time waiting would be about an hour and it was...this made me very happy for I had other errands to do that day. More

by snbraun89 Verified Customer Verified Customer

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Mark was very nice and good 😌 with the sale went out the way to make sure everything was good with us getting what we need to do 🙌🏾 way to make sure everything was good with us getting what we need to do 🙌🏾 More

by ilive1952 Verified Customer Verified Customer

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Always receive the best and quickest service whenever I need it. Warranty work or just a simple oil change are respected at Rizza. John Howard is the best, very knowledgeable and keeps you informed about s need it. Warranty work or just a simple oil change are respected at Rizza. John Howard is the best, very knowledgeable and keeps you informed about status of your vehicle. More

by lmtriggiani20 Verified Customer Verified Customer

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I purchased a 2020 Buick Encore AWD. It was a wonderful experience from the time I went in the door. I met Mark Hoover in Sales. Instantly, I felt comfortable with him. He was so kind and knowledgeable. A experience from the time I went in the door. I met Mark Hoover in Sales. Instantly, I felt comfortable with him. He was so kind and knowledgeable. A friend sent me and told me to ask for Jim Allegretti. I mentioned that to Mark and he instantly took me over to meet Jim. He was wonderful too. He assured me they would take good care of me. I felt so at ease. This was the first time buying a car on my own. My husband passed away last year. God bless him. Mark helped me sign up for all the rebates I qualified for. I am so grateful for all his help and insight. Mark then introduced me to Brian James in Finance. He was wonderful, too. He was so thorough and competent in explaining the finance process. I totally trusted him. When the finance portion was completed, Mark took me out to the car and helped me get things set up. He went over everything with me making sure I was comfortable with how things worked. I cannot say enough about your dealership and the wonderful people who work there. I have been and will continue to tell everyone about you. Melizza communicated with me through email and was my initial contact. She too was great answering my questions. When I was ready to leave, a nice young employee, Mark, was walking by in the lot. He took my picture with my new car!! Thank you, thank you. I wanted to thank Jim before I left, but I missed him. Please share this with him!! Mr. Rizza you have worked hard I’m sure through the years and your dedication is displayed in your outstanding workers that represent your business. Thank you all for helping me the way you did!! You’re the BEST! More

by MFGILOW Verified Customer Verified Customer

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Sales and Finance department were great . I will definitely recommend them to anyone looking for a GMC or Cadillac. All my future GMC / Cadillac purchases will be at the dealer. definitely recommend them to anyone looking for a GMC or Cadillac. All my future GMC / Cadillac purchases will be at the dealer. More

by MUSKYBUG Verified Customer Verified Customer

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He was really nice to work with we like his Spirit And if I run into someone looking for a car I will send them to him I run into someone looking for a car I will send them to him More

by ilive1952 Verified Customer Verified Customer

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I can’t say enough good things . We just got a new GMC Sierra and the experience was wonderful . It’s our second car through Rizza and definitely not last . Dave Casio (general sales manager) is wonderfu Sierra and the experience was wonderful . It’s our second car through Rizza and definitely not last . Dave Casio (general sales manager) is wonderful ! Super helpful and the entire process was flawless and quick. SUPER HAPPY CUSTOMERS !! definitely recommend . Mark Hoover was great as well. More

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