Mark Hubbard | Page 2

overal great The test driving, buying process was extremely time efficient and pleasurable. However, our truck spent a very long time in "detail". Kept being tol The test driving, buying process was extremely time efficient and pleasurable. However, our truck spent a very long time in "detail". Kept being told five more minutes..., which was frustrating, but overall an excellent experience More

by jeffryan75 Verified Customer Verified Customer

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Got me the car I wanted. I had a very good experience with Donohoo. Everyone was very friendly and courteous. They had no problem holding the car I wanted for 2 days while I had a very good experience with Donohoo. Everyone was very friendly and courteous. They had no problem holding the car I wanted for 2 days while I got the down payment together and took time to show me all the features. More

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Good but could be much better We drove all the way from Memphis Tennessee to purchase this vehicle. Overall this was a good experience. Mark Hubbard was the Internet salesman that We drove all the way from Memphis Tennessee to purchase this vehicle. Overall this was a good experience. Mark Hubbard was the Internet salesman that I work with. I called Mark to let him know that we were on our way from Memphis and to get the vehicle detailed and ready. We were disappointed when we arrived to find that the vehicle was poorly detailed and there was dog hair throughout the backseat . I was expecting to be greeted by Mark when we arrived but he never came out to meet us or welcome us to the car lot. Not what we expect from a pro salesman. Melissa Montoya greeted us at the front desk when we arrived and she was super. She quickly got the vehicle brought out front for us to test drive. So, we jumped into the Sequoia and took off on our test drive. It would have been nice to get the rundown of the features of the vehicle before we left the car lot. Melissa was nice enough to give us some direction on where we could go to test drive the vehicle since we were not familiar with the area. we have plenty of time to test drive the vehicle with no hassle. We finally came back and we were connected with Eric Jones and this guy was great! As we drove the vehicle, we noticed some on usual vibrations of the wheel. We told Eric about this and he immediately took it to the service department because we thought it might have been an alignment issue. we told Eric about the poor detail job and he also got someone to detail the SUV the way that we expected. Eric provide a top-notch customer service and this guy listens to the customer and was very responsive. We ask him to expedite our request so that we could get back to Memphis before too late. Eric did just that. We proceeded to the finance area with Tina and we made the purchase of the vehicle while it was being serviced. we went to grab a bite to eat and Eric called us and said there was not an alignment issue but an issue with the tires. The previous owner did not properly inflated the tires which caused some cupping issues. The dealership agreed to give us a check to get new tires. Nice! Adam then came out and walked us through the features of the vehicle after we made the purchase. He was good but I wish they had shown as this before we did our test drive. overall we were please with the purchase that we bought. We made it back to Memphis safely around 10 PM without any issues and the vehicle drove good all the way back home. I would recommend this dealership to anyone. I strongly recommend that you ask for Eric Jones as your salesman. This guy is great! Also I can't say enough about Melissa Montoya. Overall, a good experience. More

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Excellent Experience We drove 91 miles to see this car and I would do it again. We could not have asked for a better experience. The staff was friendly. The price was good We drove 91 miles to see this car and I would do it again. We could not have asked for a better experience. The staff was friendly. The price was good. They have call us to make sure everything is o.k with the car. I would highly recommend them More

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Donohoo Auto is Exactly what Everyone Says It IS!!!! When I read other reviews, I knew it was a bunch of BS. When I went to purchase my dream car, Audi A3, I was totally shocked because the salesperson M When I read other reviews, I knew it was a bunch of BS. When I went to purchase my dream car, Audi A3, I was totally shocked because the salesperson Mark was unbelievably nice and there was no pressure in purchasing the Vehicle. I drove 7 hours from Fl and was at the dealer at 9AM and test drove the car alone and had completed my purchase by 11:45 AM!! I was all stressed out about how horrible the experience would be and the fact that I may be there all day long and that I may possibly leave without a car at all. I not only purchased the car quickly and easily the 9% pre-approval rate I came in with was beaten at 8%!!! They beat my rate! I love Donohoo Auto . I recommended my brother who lives in Las Vegas to come purchase a vehicle there. Thanks Donohoo for making my dreams come true! More

by slwilsonsmith1 Verified Customer Verified Customer

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Best car buying experience ever. From my initial contact with Mark to the finance work with Tina to the tech training with Mo, everyone was professional and pleasant and no-pressure. From my initial contact with Mark to the finance work with Tina to the tech training with Mo, everyone was professional and pleasant and no-pressure. I've already told several people about our experience at Donohoo and will recommend them to anyone who anticipates buying a car. More

by davidtbishop Verified Customer Verified Customer

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So easy Working with Mark and Mo at Donohoo Motors was so easy. From the initial contact online to driving out of the lot in my new-to-me car, the staff and s Working with Mark and Mo at Donohoo Motors was so easy. From the initial contact online to driving out of the lot in my new-to-me car, the staff and salesman were easy to work with, efficient, professional and knowledgeable. More

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Our Awesome Experience From the first day that we visited Donohoo Auto, everyone was very helpful and extremely professional. We will definitely recommend this place to fami From the first day that we visited Donohoo Auto, everyone was very helpful and extremely professional. We will definitely recommend this place to family and friends, as a matter fact we already have. To Mark and the crew, you guys ROCK!!! #Lexus&AudiA5owners Thank you for the Awesome Experience 😊 More

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The Best My Girlfriend and I came down from Nashville to find a Lexus for me. The entire staff at Donohoo was so friendly and helpful that we ended up buying a My Girlfriend and I came down from Nashville to find a Lexus for me. The entire staff at Donohoo was so friendly and helpful that we ended up buying a Lexus for me and a Audi for her. The staff at Donohoo are definitely the best I have ever had the pleasure of dealing with. We have been telling all our friends and family who are in the market for a car to visit Donohoo before buying from anyone else, it was definitely worth the drive from Nashville to Pelham. More

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Okay Experience The overall experience was good. It wasn't great because they are very busy and it takes quite a bit of time for them to bring the car that you want t The overall experience was good. It wasn't great because they are very busy and it takes quite a bit of time for them to bring the car that you want to test drive around. More

by mekamoo6352 Verified Customer Verified Customer

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