Mark Hubbard
Mark Hubbard at DonohooAuto LLC

Mark Hubbard | Page 9

Senior Sales Pro

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

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124 Reviews

Hometown: Roebuck, Ala. About: The youngest of six children, Mark is married with three dogs. He's an outdoorsman who enjoys hunting, grilling, building furniture, and Alabama football. Friends describe him as funny, thoughtful and trustworthy...and someone once told him he was the "songbird of his generation." Personal Philosophy: The happiest people don't have the best of everything, they just make the best of everything.

Dealership Experience

10 yrs, 9 mos

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124 Reviews

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124 Reviews of Mark Hubbard

October 31, 2016

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Employee Rating

Update I've already written a review on my positive car buying experience at Donohoo. About a week after purchasing a 2013 Mercedes GL450 SUV for my wife we More

by tennisjr2003
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Simmelink

Nov 02, 2016

DonohooAuto LLC responded

Thank you so much for following up on your review. We appreciate the valuable feedback. We want our customers to always have a five-star experience, and given the chance, we'll do what we can to rectify any issues. Thank you for giving us the opportunity to provide service after the sale. We hope that your wife gets many years of enjoyment out of her GL. Thank you for trusting us with your business and for sharing your customer service experience. We are appreciative.

October 31, 2016

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Great Experience! I recently bought a 2012 VW Beetle at Donohoo. I has a few small issues with the car on the test drive and one required follow up twice after the pur More

by lhughes2513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Jones , Jimmy Burns, Melissa Montoya, Mo Sandoval, Tina Viljoen, Lydia Woods

Nov 01, 2016

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback. We're glad to know that several members of the Donohoo team chipped in to make your overall experience a good one. Thank you for trusting us to address the issues you had with your Beetle - we'll do what we can to help, given the chance! We're glad to know that you like our no-hassle approach and that you found our team to be friendly and helpful. We appreciate your business and your thorough review. We look forward to serving you again in the future.

October 28, 2016

Dealership Rating

Fast service, nice people I bought a Is 250 Lexus! I did not have to wait long being there! Even telephone service was great! I will definitely recommend this place, thank you More

by tasiarenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay

Nov 01, 2016

DonohooAuto LLC responded

Thank you for taking the time to leave us a five-star review. We're glad to know that Mark and Chris made sure you received excellent service and a great car. We appreciate your business and your recommendation. Thank you and enjoy your new Lexus!

October 16, 2016

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Absolutely amazing! Donohoo was absolutely amazing! They exceeded all of our expectations and left us feeling at ease during our entire visit. We couldn't be happier with More

by Happy car owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval

Oct 18, 2016

DonohooAuto LLC responded

Thank you for the glowing review! We aim to be no less than absolutely amazing with every customer interaction. We hire good people, so it's our hope that their friendliness and helpfulness is evident during every sale. We're thrilled to know that Mark and Mo provided excellent service. Thank you for your business and for taking the time to share your five-star experience.

October 13, 2016

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A+ service, friendly staff Friendly staff, great website, no hassle car buying, A+ experience. Thanks for all of your help and I look forward to doing business in the future. More

by Bcleck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2016

DonohooAuto LLC responded

Thanks for the five-star review! You hit on three of our focus areas - friendly staff, transparent/complete web listings, no-hassle buying process. We're glad that those were all evident in your buying experience. We appreciate your business and look forward to serving you again!

October 12, 2016

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Great experience! We purchased a car for our teenage daughter. Donohoo had a great selection and we loved the no haggle experience. I couldn't believe how fast and si More

by asanders3231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2016

DonohooAuto LLC responded

Thank you for letting us know about your great buying experience. You're right - we do keep a large (more than 500 vehicles, typically) inventory, so chances are, you'll find what you're looking for. We're glad you found the right car for your daughter! And it's helpful to know that you found our process fast and simple. We find that our customers appreciate getting in and out quickly with no hassle. We hope your daughter gets many (safe) years of enjoyment from her new car and that they make wonderful memories together!

October 10, 2016

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All I can say is wow! My wife and I you're pleasantly surprised by the service and the courteousness of the people at Donohoo. This was a place to buy used cars but it fel More

by chemistry.russell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2016

DonohooAuto LLC responded

We're glad that we gave you a pleasant surprise! There's a good reason we were chosen as "Birmingham's best place to buy a car"--we care--both about offering quality vehicles and delivering top-notch customer service. We price our cars very competitively, and give complete online listings, so what you see online is exactly what you get in person. And Jimmy and his team in the service center are there should you ever need them - they also go above and beyond! We appreciate you trying us out and we would love to see you again in the future! Thank you for your business.

October 08, 2016

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Always a great experience This is my third time making a purchase with them. After we came to an agreement on my trade, then we did business. Still happy More

by misswendyo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay

Oct 11, 2016

DonohooAuto LLC responded

We're glad to know that the third time was still a charm! Knowing that we've made a customer happy lets us know that we're on the right track. Learning that we've made a customer happy three times? That just makes us all the more committed to providing a great experience the fourth time. We appreciate your return business and hope to serve you again in the future. Thank you for taking the time to let us know that Mark and Chris continued the legacy of great service.

October 07, 2016

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Great experience! I have zero things to say that are negative about this dealership. I felt zero pressure to buy a car at all, and I looked at and test drove about 5 be More

by alexsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith

Oct 11, 2016

DonohooAuto LLC responded

Thanks for letting us know that Mark and Keith delivered a five-star experience. We're happy to know that you like our business model - search online, then drive as many cars as it takes (alone), until you find the one that is the right fit for you. We work hard to keep a large selection of high-quality pre-owned vehicles in stock, so that we have just the right vehicle for each of our customers. We're glad that our process worked for you! We appreciate your business and that you took the time to leave us a positive review. Thank you for your recommendation and we look forward to serving you in the future!

September 30, 2016

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Employee Rating

Great experience I was very pleased with the dealership, our sales rep was helpful, kind and patient. Financing department was also very helpful, kind and patient. More

by beasleya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2016

DonohooAuto LLC responded

Anne, thanks for letting us know that Mark gave you a five-star buying experience. And that finance was easy to work with as well. We hire good people, so that shows through in their customer service. We're glad to know that you found that to be the case. Thanks for providing us valuable feedback and for trusting us with your vehicle purchase. We look forward to serving you again in the future.

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