Mark Hubbard
Mark Hubbard at DonohooAuto LLC
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Mark Hubbard | Page 10

Senior Sales Pro

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

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124 Reviews

Hometown: Roebuck, Ala. About: The youngest of six children, Mark is married with three dogs. He's an outdoorsman who enjoys hunting, grilling, building furniture, and Alabama football. Friends describe him as funny, thoughtful and trustworthy...and someone once told him he was the "songbird of his generation." Personal Philosophy: The happiest people don't have the best of everything, they just make the best of everything.

Dealership Experience

8 yrs, 11 mos

not yet
rated

124 Reviews

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124 Reviews of Mark Hubbard

September 28, 2016

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Employee Rating

I had an awesome experience I recently purchased a Mercedes GLK 350 from Donohoo Auto and my experience couldn't have been better. From the time I arrived until the deal was done More

by kikok1408
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Whitaker

Sep 28, 2016

DonohooAuto LLC responded

Thank you for letting us know that you had an awesome experience buying from us. We hire good people, so it's our hope that it shows through in their customer service. We're glad to know that you found that to be the case. And our team approach to sales makes the process quick and easy. So, as you discovered, it makes the experience pleasant and hassle-free. Thank you for your business - we look forward to serving you again down the road! Enjoy that GLK!

September 28, 2016

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Part of the family As soon as I walked through the front door the front office ladies made me feel right at home. The experience was a non-hassel experience I didn't fee More

by SLEEPA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tina Viljoen

Sep 28, 2016

DonohooAuto LLC responded

Thank you for taking the time to leave us a positive review about your experience buying from us. We're glad to know that Mark and Tina took good care of you. We appreciate the constructive criticism as well, we'll certainly evaluate our process to see if we can make improvements in that area. We work hard to make the process transparent and hassle-free and certainly want all of our customers to feel like they can give us five stars in that area. Thank you for your business and for your valuable feedback. We hope to see you again in the future.

September 28, 2016

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Repeat customer, 4 cars in 5 years I've had really good experiences each time I have purchased a vehicle here (we just purchased our 4th car here). They've got it down to a science with More

by Picky shopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marci Pyle , Lydia Woods

Sep 29, 2016

DonohooAuto LLC responded

Thank you so much for the positive review! It's helpful to know that we continue to please our pickiest customers time and time again. We've found that our customer-centric, internet-based approach is one that really works for our customers, like you. Sometimes people who shop with us for the first time aren't sure what to think. It's that different! But we're glad that you agree that it's a good kind of different. Shop online, test drive by yourself, then our friendly team walks you through the sales process. Easy and hassle-free. Thank you for sharing your thoughts - and of course, for your repeat business. We appreciate you! Hope we'll see you again when you're ready for #5!

September 27, 2016

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Purchased Third Automobile We recently purchased our third automobile from Donohoo. The ease of dealing with staff, the super inventory and no hassle dealing bring us back. W More

by demcdan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay

Sep 27, 2016

DonohooAuto LLC responded

If you're on your third Donohoo purchase, then we must be doing something right! Thanks for letting us know that you've found our process to be easy and the selection to be wide. We work hard on both of those fronts to achieve excellence. We're glad to know that we've met your expectations three times in a row and that you plan to be back. We appreciate your repeat business and your trust! Until next time...

September 16, 2016

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Car Purchase Great job from Jonathan, Mark and Mo at Donohoo Auto! From pulling up to driving off the lot with my new car was a great experience! Great customer s More

by Hill091
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval, Jonathan Witsiepe

Sep 16, 2016

DonohooAuto LLC responded

Thank you so much for the kind review. You're right - we hire genuinely nice people, so that shows through in their customer service. Jonathan, Mark and Mo are great...we like working with them, too! We're glad you appreciated our turn-key service. It's a little different, but we think it's a good kind of different. It lets us get customers out of the door in the car they want with little hassle. Thanks for letting us know that it worked for you. Thank you for your business and enjoy your new ride!

September 16, 2016

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AWESOME TEAM @ DONOHOO Great salesman I had, very quick and easy process. Was able to do most over phone, online and through text. Love this dealership, highly recommend More

by cooleypainting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay , Becky

Sep 16, 2016

DonohooAuto LLC responded

Thanks! We think our team is awesome too! We've streamlined our process to make it seamless, hassle-free and easy. We're glad to hear that you found that to be the case. Thanks for letting us know that Mark, Chris and Becky took great care of you. We appreciate your business and we look forward to serving you again in the future.

September 16, 2016

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I'll Buy From Here Again The best buying experience I've ever had. I'll buy from here again. They went beyond my expectations. They were very concerned with my satisfaction. T More

by CharlesDiggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Burns, Chris Seay , Wesley Boozer, Mo Sandoval, Lydia Woods

Sep 20, 2016

DonohooAuto LLC responded

Well, if we've earned your repeat business, then we must be doing something right! Thank you for taking the time to leave Wesley, Mark, Mo and the rest of the team five-stars for excellent service. We certainly want to make sure that our customers are happy, and that we get them in a great vehicle at a competitive price. We're glad that you found that to be the case. Thanks for buying with us...we'll be here for you in the future!

September 12, 2016

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Mind-blowing experience!! This dealership has the BEST employees ever!! From the time we walked in the door, they were excellent!! My husband and I test drove several cars, but More

by D and L Isaac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay , Becky Whitaker

Sep 13, 2016

DonohooAuto LLC responded

If we delivered a "mind-blowing experience," then our work here is done! It makes our day to know that Mark is the best salesman you've ever dealt with. We hire good people, and it shows through in their excellent customer service. So, we're glad that was your experience with Mark, Chris and Becky. And we love that you drove several cars - some of our customers come right in the door knowing the exact car they want. Others, not so much, and that's just fine! That's why we keep a large inventory...so we'll have the exact car you're looking for. We believe you'll know it when you see it. Thank you for letting us know about your experience with us. We hope that you enjoy your Maxima for a long time to come. And when you're ready for your next purchase, we'll be here! Thank you for your business and happy travels!

September 09, 2016

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Great experience This was our first time at Donohoo Auto. Everyone was so kind and helpful. Loved how the cars were brought to the front and we were able to test drive More

by laurastuman74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Maria Hernandez, Becky Whitaker

Sep 12, 2016

DonohooAuto LLC responded

We're so glad to know that we delivered a great first-time experience. We hope that it won't be the last! You're right...we find quality cars that we can offer for a great price. Because we are up front and transparent, there's no reason to fight for a fair deal, which makes for a much more pleasant day. And by letting our customers test drive on their own, we give you the chance to experience the vehicle on your own terms, with no one making a hard sell in your ear. And of course, we hire good people, and that shows in their service. Thank you for trusting us with your purchase. We look forward to seeing you again down the road!

September 06, 2016

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Great! Everything was great! Kathryn helped find the car as soon as I walked in the door, Mark assisted me through the process of buying the car, and Mo deli More

by baileesparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Simmelink, Nic Hagewood , Mo Sandoval

Sep 08, 2016

DonohooAuto LLC responded

Thank you for your thorough review. We're so glad to hear that Mark, Mo, Kathryn and Nic were helpful and delivered excellent service, getting you the right car. We were sorry to hear about the mirror, but appreciate you bringing it to our attention so that we could address it. We want to make sure that all of our customers have a five-star experience. Thank you for your business and we hope that you enjoy your new car!

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