Mark Mauer | Page 6

What an outstanding experience I engaged with Subaru of Surprise. I’ve bought many vehicles. These folks are in a class all their own. The negotiations were extremely professional and I am not exaggerati Surprise. I’ve bought many vehicles. These folks are in a class all their own. The negotiations were extremely professional and I am not exaggerating that dynamic. Class outfit. I’d urge anyone to seek out this very low pressure and customer centric dealership. I’m fair, but not a pushover with car buying, so my words should mean something to others expecting a fair and honest transaction. They far exceeded my expectations. Btw…. I was referred to them by another customer. The reference was spot on. Thanks for everything Subaru of Surprise! I’ll be back. More

Report | Print

The purchase of our 2024 Outback was outstanding across the board. Alex was great to deal with, the process was easy and straightforward and one of the easiest purchases we've ever done. Tina was fantasti the board. Alex was great to deal with, the process was easy and straightforward and one of the easiest purchases we've ever done. Tina was fantastic as well when we did our orientation this morning. More

Report | Print

The best car buying experience possible. The staff here are exceptionally respectful, transparent and professional. Dave Castillo was straight forward and honest and made selecting the perfe The staff here are exceptionally respectful, transparent and professional. Dave Castillo was straight forward and honest and made selecting the perfect vehicle extremely easy. George Palmer in finance was wonderful, as well. The entire staff I cannot speak more highly of- they are truly what's missing in car sales today. Thank you Subaru Surprise and especially Dave Castillo, George Palmer, and GM Mark Mauer. More

Report | Print

Working with Alex was a great experience. The entire process was stress-free. I recommend the dealership to anyone looking for a new or used Subaru. The entire process was stress-free. I recommend the dealership to anyone looking for a new or used Subaru. More

Report | Print

Our agent, Chris Thom made the purchase of our new Subaru Ascent a most enjoyable and smooth experience. Chris is very knowledgeable, considerate and honest. He explained the car and its operations in an Ascent a most enjoyable and smooth experience. Chris is very knowledgeable, considerate and honest. He explained the car and its operations in an understandable and complete manner. My husband and I highly recommend the dealership and Chris. More

Report | Print

I am so happy I called and came into this location last minute. The service and environment was exponentially better than any dealership I have visited in the past. The patience and unwavering professional minute. The service and environment was exponentially better than any dealership I have visited in the past. The patience and unwavering professionalism made for a great experience even when causing them to stay after hours. I never felt rushed and felt genuinely taken care of in all aspects! More

Report | Print

We ordered the vehicle a few months ago. Kyler kept us in the loop with the progress of the vehicle and if it was going to take longer or less time. It ended up arriving sooner than anticipa Kyler kept us in the loop with the progress of the vehicle and if it was going to take longer or less time. It ended up arriving sooner than anticipated. When it came time to purchase Kyler had done most of the work already so we spent very little time in the dealership the day of purchase. We can’t say enough good things about our experience. More

Report | Print

Alex was absolutely amazing to work with. He answered all my questions and worked to get us the best deal. 1st time Subaru owner and I am extremely happy we picked Surprise Subaru. He answered all my questions and worked to get us the best deal. 1st time Subaru owner and I am extremely happy we picked Surprise Subaru. More

Report | Print

Absolutely the BEST experience of purchasing a vehicle! So respectful and not pushy! Many Thanks! So respectful and not pushy! Many Thanks! More

Report | Print

Friendly, easy to work with, and not a high pressure dealership. This is the 6th car we have bought from them, which I think says a lot. One of the things we like is that we have been able to work wit dealership. This is the 6th car we have bought from them, which I think says a lot. One of the things we like is that we have been able to work with the same salesperson and finance person for several years so they know us and we know them. More

Report | Print