Mark Mauer | Page 7

Awesome experience with Travis Gudknecht and the finance and service department. Thank you all John and service department. Thank you all John More

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We had an excellent experience in Subaru Superstore of Surprise.Especially Alex and Mark helped us to finish all the procedures quickly and then they also provided professional introductions to us. if you Surprise.Especially Alex and Mark helped us to finish all the procedures quickly and then they also provided professional introductions to us. if you’re looking for patient and professional sales representatives, then I recommend Alex and Mark to you! More

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We limped my Subaru Outback to the dealership, distressed and usure of what the issue was. Without hesitation, we got the main mechanic with the "ear" to tell us what was happening, devastated to hear our Tr and usure of what the issue was. Without hesitation, we got the main mechanic with the "ear" to tell us what was happening, devastated to hear our Transmission was in need of serious repair, and no hope to get us back to Montana safely. Mark went right to work to help us with a solution. He had the perfect fit for our needs and we completely fell in love with the first vehicle he showed us right in our price range.. Perfect for our rugged Montana lifestyle! With all the bells + whistles. Alex Milkman took the reins and helped us with all the details in purchasing a car out of state. His super positive altitude, and vast knowledge made all the difference. They got us set for our 1350 miles back home! We felt SUPER BLESSED to work with such a great team, that made buying a car and trading in the old one hassel and stress free. We got the VIP treatment. THANK YOU SUBARU of Surprise and especially Alex and Mark for taking such good care of us and treating us like family. More

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Alex Milkman was our sales rep in purchasing our new Subaru. With the approval of George Palmer, Alex sold us a Subaru, SUV. This was our first experience with Subaru and it was a terrific one. I would Subaru. With the approval of George Palmer, Alex sold us a Subaru, SUV. This was our first experience with Subaru and it was a terrific one. I would highly recommend them to anyone looking for a car or SUV. More

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I have only the highest praises for the Subaru Superstore in Surprise, AZ. Our entire experience purchasing a new 2023 Outback was outstanding. From our first contact with Mark Mauer the General Manager to t in Surprise, AZ. Our entire experience purchasing a new 2023 Outback was outstanding. From our first contact with Mark Mauer the General Manager to the exceptional service we received from Kyler Schmie, our Sales Associate.The entire process was friendly, attentive and highly professional. I sincerely can’t imagine how buying a new car could have gone any smoother and with less stress. Even after we took our car home, there was follow up to be sure we were satisfied, not something you experience very often. This organization is a class act and I will be strongly recommending them to my family and friends. We have only had the car a few days but we already feel a part of the Subaru family. Thanks to the Subaru Superstore Team! More

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The whole staff is wonderful to work with. Thanks for making the deal happen! Would recommend! Thanks for making the deal happen! Would recommend! More

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Dave made this process wonderful! Even through all the delays due to the pandemic, he kept me up to date and informed. He kept me as the customer his number one priority. This was fir Even through all the delays due to the pandemic, he kept me up to date and informed. He kept me as the customer his number one priority. This was first time buying a brand new car and he was so patient and kind with all my questions and insecurities. 10/10 would recommend! More

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I would highly recommend Subaru of Surprise! Working with Marc Stephenson was painless and an overall great experience. I appreciated that Marc listened to what we were looking for and was able Working with Marc Stephenson was painless and an overall great experience. I appreciated that Marc listened to what we were looking for and was able to get us everything on our list plus more! After recently buying another vehicle with a different dealership I was frustrated with all of the hidden fees and lack of transparency, but this was not the case at Subaru of Surprise. It was nice to have honesty and all pricing up front. Hands down the best customer service! Go see Marc, you'll be glad you did! More

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Kyler is a very knowledgeable salesman who takes the time to answer all of your questions. He is a genuine person who is very patient. He is not a high pressure salesperson. I definitely felt comfortable dea to answer all of your questions. He is a genuine person who is very patient. He is not a high pressure salesperson. I definitely felt comfortable dealing with him. I hate buying cars, but I would buy another one from him. More

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took our new subaru in for repair as we purchased it in Bellevue, Washington and went on a road trip, we found the air conditioner didn't work. We had scheduled an appt, and the service rep diagnosed the Bellevue, Washington and went on a road trip, we found the air conditioner didn't work. We had scheduled an appt, and the service rep diagnosed the car instead of a repairman looking at it. The service rep thought it was the condenser, and said we would have to take it back to bellevue to be fixed, as they didn't have the part. It wound up being a gasket in the backed missed at installation time, a 15 minute fix, had the repairman looked at it, and the service rep claiming he knew what was wrong. We wound up borrowing a car and paid them $100 as it was in the 90's in Goodyear, Arizona and was too hot to drive around. Took it to Bellevue when we got home. The worst service we have ever had with subaru and the general manager could have cared less. We learned unless you buy the car there, they really don't want to help fix it. Your TV advertisement says differently. More

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