Mark Mauricio | Page 14

Mark made our purchase super easy. We came in with a newborn and a fussy toddler. He was very patient with us and made sure I was taken care of. He gave us the best deal possible. Will We came in with a newborn and a fussy toddler. He was very patient with us and made sure I was taken care of. He gave us the best deal possible. Will definitely recommend him to all my family and friends. More

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Mark got us the best deal possible. We came in with a newborn and a fussy toddler, yet he was very patient with us and answered all of our questions. We will be referring friends and fa We came in with a newborn and a fussy toddler, yet he was very patient with us and answered all of our questions. We will be referring friends and family. More

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Good experience. Willing to work via text which is convenient for certain folks, fast turnaround on a custom order. Willing to work via text which is convenient for certain folks, fast turnaround on a custom order. More

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Mark helped me get into my dream Jeep! The process was very smooth and straight to the point! I highly recommend Mark and Big Star Cadillac! 10/10 The process was very smooth and straight to the point! I highly recommend Mark and Big Star Cadillac! 10/10 More

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Big Star Cadillac is great place to buy a car. I walked in Showroom saw Mark Mauricio and said I needed help. I showed him my small paint spot on my Cadillac needed to be fixed. Mark got in my Car I walked in Showroom saw Mark Mauricio and said I needed help. I showed him my small paint spot on my Cadillac needed to be fixed. Mark got in my Car & took me to the very back of the car lot. He showed the touch up man the small paint spot needed fixed. He said this man would take care of it. Mark had a long walk back to showroom. It was fixed in about 1 hour & looked so great. I was so happy that Mark cared enough to get my problem resolved even though I did not buy my car from him. I told him the next Cadillac I buy would be from him. More

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Absolutely the best experience I’ve ever had when buying a new car! Highly recommend Mark Mauricio & Big Star Cadillac Mark went the extra mile from start to finish with my purchase. I love that it never a new car! Highly recommend Mark Mauricio & Big Star Cadillac Mark went the extra mile from start to finish with my purchase. I love that it never felt like I was being pressured. I shopped other dealers before choosing Big Star and none had service as exceptional as this. Thank you Mark & Big Star If your looking for a hassle free car buying experience your at the right place More

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I was pleased with our salesperson. She was very knowledgeable about the car and did not try to high pressure me. The finance officer was very knowledgeable also and accepted our deci She was very knowledgeable about the car and did not try to high pressure me. The finance officer was very knowledgeable also and accepted our decisions when financing the car. It was a good experience. More

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Great person thank you for being my sales person honestly from my family and myself from my family and myself More

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Steve Jobs once said “Great things in business are never done by one person. They’re done by a team of people”. This is exactly what we experienced at Big Star Cadillac. Everyone was polite. Iriam, a TRUE done by one person. They’re done by a team of people”. This is exactly what we experienced at Big Star Cadillac. Everyone was polite. Iriam, a TRUE PROFESSIONAL. Thank you for extending that true customer service feeling, the document process was smoothest we’ve ever experienced. Mark, AWESOME!!! (sales advisor) Your disposition is like a price tag; it communicated just how important you are to the team. Your willingness to go above and beyond for the customer showed through and through. We appreciate you for taking good care of us. 
A satisfied customer is the finest business strategy of all, therefore keep in mind that your attitude is your logo, your personality is your business card, and how others feel after working with you becomes your trademark. More

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This is a very nice spot with attentive employees. We love our purchase that was ready to go when we arrived. We love our purchase that was ready to go when we arrived. More

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