Mark Mauricio | Page 16

Mark was very helpful with information about vehicles. We went for one and ended out with another. Very pleased with the lease. We went for one and ended out with another. Very pleased with the lease. More

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I purchased a Cadillac sight unseen out of state over the phone with Mark. He was absolutely wonderful to work with. He was available all day long for several days and answered every question and concern I phone with Mark. He was absolutely wonderful to work with. He was available all day long for several days and answered every question and concern I had (and I had a bunch) with top speed response every time. He’s wonderful to deal with and this was probably the easiest transaction I’ve ever been through. I would and will refer anyone to Mark. Angela ran through a tutorial of vehicle inside car with me and she’s very informative. Mark even called me to make sure I made it home that evening because he knew I had a 3 hour trip home out of state! Stress free and very pleasant day and love my new Cadillac XT4!!! More

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He makes buying a car fun. It’s such a relaxed environment. I’d definitely recommend Mark and the Big Star team to anyone. Mark is a straight talker which removes doubt for me! It’s such a relaxed environment. I’d definitely recommend Mark and the Big Star team to anyone. Mark is a straight talker which removes doubt for me! I’m a happy customer! More

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If you’re looking for a Luxury vehicle with top tier performance, quality and technology… Big Star Cadillac is your one stop shop !! They have the vehicle that you’re looking for and the bed side manner performance, quality and technology… Big Star Cadillac is your one stop shop !! They have the vehicle that you’re looking for and the bed side manner that every customer expects from an employee . Mark is very Profession, knowledgeable and will help you in any help that he can !!!! I’m not new to this family I’ve purchased 3 Cadillac’s from them and they’re very consistent to say the least . I’m so happy that I went with them once again. Special thanks to Mike Pierce he’s so AWESOME and caring . Kelly Wilson in finance and Angela in concierge services . You all are great and thanks so much for the hospitality. I’m telling everyone that I know that they need to go to Big Star Cadillac for their next vehicle, they will not be disappointed !! More

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Very easy to work with and very willing to take the time with our questions with our questions More

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I recently had the pleasure of working with Mark to purchase a new car, and I can't recommend him enough! He was incredibly helpful and responsive throughout the entire process, and made the experience purchase a new car, and I can't recommend him enough! He was incredibly helpful and responsive throughout the entire process, and made the experience smooth and stress-free. Mark was always quick to respond to my questions and concerns, and he worked hard to get me the best deal possible. His customer service skills are exceptional, and I truly felt like he had my best interests at heart. Overall, I had an excellent experience buying a car with Mark, and I would highly recommend him to anyone in the market for a new vehicle. Thank you, Mark, for making this such a positive experience! More

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I worked with Mark during the process of ordering my Eacalade up until the time I took delivery of it. He was very helpful and patient throughout the process. I will definitely go back when I need my ne Eacalade up until the time I took delivery of it. He was very helpful and patient throughout the process. I will definitely go back when I need my next one. More

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My experience was enjoyable and easy! Thank you for making car shopping smooth! love my car! Thank you for making car shopping smooth! love my car! More

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Mark was beyond helpful when we went to Big Star! My husband and I had another SUV on order for nine months and had just been told that it was delayed again, so we decided to swing by Big Star to che My husband and I had another SUV on order for nine months and had just been told that it was delayed again, so we decided to swing by Big Star to check out their inventory. We got lucky on the vehicle and the dealership! Mark’s kindness and knowledge is unquestionable, he offered and explained our options for purchase or lease, and listened when we explained the option we wanted to go with. When we decided on the vehicle and the terms we were looking for, Mark took us to Kelly in Finance, where we were graciously taken care of. I can honestly say that in multiple purchases and leases of vehicles, our experience with Big Star has been the best! You can’t go wrong working with Mark, especially if you’re a Cowboys fan! More

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Mark was Great! He listened to what was important to me, and helped me find the perfect vehicle. He made us feel comfortable and was very helpful. Thank you Mark !! He listened to what was important to me, and helped me find the perfect vehicle. He made us feel comfortable and was very helpful. Thank you Mark !! More

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