Mark Mitchell

To whom this may concern a good day. We need a vehicle for the family because of our vehicle had transmission problems so I told my wife on Saturday morning we will start looking .. with We need a vehicle for the family because of our vehicle had transmission problems so I told my wife on Saturday morning we will start looking .. with the other vehicle. I had such good customer care. I told my wife it was time to purchase another vehicle and we both agreed on and Infinity. She had several models in her mind that would probably benefit her the most we met Tiffany our sales person on Saturday. She was very nice and collagen she didn’t rush she took her time. We drove several vehicles that day and we were there nearly the entire day. We did close a deal on a vehicle and it was the best decision we’ve made. Thanks to Tiffany Luke. JULIUS and Mark. They did everything possible for me and my wife to leave with that vehicle. Furthermore, we were so impressed by the customer service and the family open Infinity my wife the next day purchased me a vehicle. How ironic is that to buy two vehicles within the same week from the same dealership that shows a lot of customer service. If you could please give those guys a pat on the back and a thank you in some form of certificate or whatever it takes for Ira Michelle and let them know that they were the best team members of that dealership I’m pretty sure that the other agents are good also but that’s who we dealt with doing both of those transactions. Thank you. . More

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Tiffany truly embodies the textbook definition of outstanding customer service. From the very beginning of the process, she set the tone for what became a remarkably positive experience. This was my outstanding customer service. From the very beginning of the process, she set the tone for what became a remarkably positive experience. This was my very first "new" car purchase, and what could have been a stressful or overwhelming situation was instead made comfortable, seamless, and even enjoyable thanks to Tiffany and the team. Her professionalism and depth of knowledge were evident, as she patiently answered all of our questions and ensured that we understood every step of the process. At no point did we feel pressured or rushed—something that is rare and very much appreciated when making a purchase such as this. Instead, Tiffany, along with the rest of the team (Mark, Julius, and Luke), listened carefully to our specific requests and worked diligently to meet them, creating a truly customer-centered experience. Whether you are in the market for a new or pre-owned vehicle, I cannot recommend this dealership highly enough. More

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Tiffany Williams was great in facilitating a smooth purchase experience. She was very helpful and knowledgeable about the various features of the x60 trim types. 0% financing was a huge factor in mak purchase experience. She was very helpful and knowledgeable about the various features of the x60 trim types. 0% financing was a huge factor in making my decision. I highly recommend Tiffany! More

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We found the dealership on the internet. Reached out to them. Got an immediate response. Tiffany Williams was our sales person. She was very professional, courteous and helpful. We didn't fe Reached out to them. Got an immediate response. Tiffany Williams was our sales person. She was very professional, courteous and helpful. We didn't feel pressured to buy. It was a very pleasant experience and I would recommend her to anyone! More

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It was a pleasure having Ms. Tiffany Williams assist us in the purchase of our new SUV vehicle. She was very friendly, professional and displayed excellent customer service skil Tiffany Williams assist us in the purchase of our new SUV vehicle. She was very friendly, professional and displayed excellent customer service skills. She was very attentive to the details and went above and beyond to ensure we were pleased with our vehicle purchase. I will highly recommend her. Th More

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Today was a great day! I knew I wanted an Infiniti QX80, but I did not know meeting Malik would make it happen! He was patient, as I was torn between the various options, I I knew I wanted an Infiniti QX80, but I did not know meeting Malik would make it happen! He was patient, as I was torn between the various options, I mean, torn! However, he let me take my time with each option! My husband and I were very pleased with his professionalism and honest feedback. He answered all my questions and encouraged me to take my time. As my husband said, this was a huge decision for me: Get what you wanted! So, to all those looking, top-tier service is at Infiniti Birmingham with Malik as your salesman. You can’t go wrong! More

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I recently had the pleasure of visiting Infiniti Dealership in Hoover, AL, and I cannot speak highly enough about the outstanding customer service I received. The staff went above and beyond to make Dealership in Hoover, AL, and I cannot speak highly enough about the outstanding customer service I received. The staff went above and beyond to make sure my car-buying experience was smooth and enjoyable. More

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Just purchased my 3rd vehicle from them. I keep coming back because they care. You don’t feel like you are being pressured or any shady business. They treat you like you are family. Tiffany I keep coming back because they care. You don’t feel like you are being pressured or any shady business. They treat you like you are family. Tiffany is very knowledgeable and caring. I trust her completely and she helped me find the perfect replacement for my daughter and cared about our needs. I’m sure I will be back in the future for another purchase! Safety ratings are a big deal to me and the Infiniti qx50 protected my daughter in a terrible accident. So we went back, foound a newer model with less miles as a replacement! Tiffany helped us find the perfect fit! Go see her for your next Infiniti! I love this dealership!! More

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My wife and I received wonderful service from Tiffany and will recommend everyone to her. will recommend everyone to her. More

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Tiffany Williams was an AMAZING sales person ! She was able to walk me through the entire process! She provided the vehicle that I was inquiring about and allowed full access to drive and test the She was able to walk me through the entire process! She provided the vehicle that I was inquiring about and allowed full access to drive and test the vehicle! Enjoyed the experience! More

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