Mark Mitchell

Tiffany was an absolute pleasure to work with. She's very resourceful and wants to be sure you're completely satisfied with your deal. I appreciate that wholeheartedly because it allows for the She's very resourceful and wants to be sure you're completely satisfied with your deal. I appreciate that wholeheartedly because it allows for the consumer to be in control of their final outcome. After my purchase she followed-up with me & that was much appreciated and she's great with responding in a timely manner. Infiniti of Birmingham has done it again for a 3rd time. Great Sales Reps, Management, Finance, & Service Team. Thank You Tiffany & Infiniti of Birmingham! #3timebuyer #tripledoseofexcellentsvc #highlysatisfiedcustomer #infinitofbhamrock More

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One of the best dealerships to do business with! My 3rd Infiniti from them and have never been disappointed! Mark, Keon and Tiffany are truly enjoyable to be around even when you’re in a hurry! My 3rd Infiniti from them and have never been disappointed! Mark, Keon and Tiffany are truly enjoyable to be around even when you’re in a hurry! More

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We recently purchased a vehicle with Infiniti of Birmingham. Gerald Cooper was our salesman. Gerald was personable, easy to work with, and did everything he could to make the sale happen without any Birmingham. Gerald Cooper was our salesman. Gerald was personable, easy to work with, and did everything he could to make the sale happen without any pressure. Highly recommend! More

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To whom this may concern a good day. We need a vehicle for the family because of our vehicle had transmission problems so I told my wife on Saturday morning we will start looking .. with We need a vehicle for the family because of our vehicle had transmission problems so I told my wife on Saturday morning we will start looking .. with the other vehicle. I had such good customer care. I told my wife it was time to purchase another vehicle and we both agreed on and Infinity. She had several models in her mind that would probably benefit her the most we met Tiffany our sales person on Saturday. She was very nice and collagen she didn’t rush she took her time. We drove several vehicles that day and we were there nearly the entire day. We did close a deal on a vehicle and it was the best decision we’ve made. Thanks to Tiffany Luke. JULIUS and Mark. They did everything possible for me and my wife to leave with that vehicle. Furthermore, we were so impressed by the customer service and the family open Infinity my wife the next day purchased me a vehicle. How ironic is that to buy two vehicles within the same week from the same dealership that shows a lot of customer service. If you could please give those guys a pat on the back and a thank you in some form of certificate or whatever it takes for Ira Michelle and let them know that they were the best team members of that dealership I’m pretty sure that the other agents are good also but that’s who we dealt with doing both of those transactions. Thank you. . More

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Tiffany truly embodies the textbook definition of outstanding customer service. From the very beginning of the process, she set the tone for what became a remarkably positive experience. This was my outstanding customer service. From the very beginning of the process, she set the tone for what became a remarkably positive experience. This was my very first "new" car purchase, and what could have been a stressful or overwhelming situation was instead made comfortable, seamless, and even enjoyable thanks to Tiffany and the team. Her professionalism and depth of knowledge were evident, as she patiently answered all of our questions and ensured that we understood every step of the process. At no point did we feel pressured or rushed—something that is rare and very much appreciated when making a purchase such as this. Instead, Tiffany, along with the rest of the team (Mark, Julius, and Luke), listened carefully to our specific requests and worked diligently to meet them, creating a truly customer-centered experience. Whether you are in the market for a new or pre-owned vehicle, I cannot recommend this dealership highly enough. More

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Tiffany Williams was great in facilitating a smooth purchase experience. She was very helpful and knowledgeable about the various features of the x60 trim types. 0% financing was a huge factor in mak purchase experience. She was very helpful and knowledgeable about the various features of the x60 trim types. 0% financing was a huge factor in making my decision. I highly recommend Tiffany! More

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We found the dealership on the internet. Reached out to them. Got an immediate response. Tiffany Williams was our sales person. She was very professional, courteous and helpful. We didn't fe Reached out to them. Got an immediate response. Tiffany Williams was our sales person. She was very professional, courteous and helpful. We didn't feel pressured to buy. It was a very pleasant experience and I would recommend her to anyone! More

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It was a pleasure having Ms. Tiffany Williams assist us in the purchase of our new SUV vehicle. She was very friendly, professional and displayed excellent customer service skil Tiffany Williams assist us in the purchase of our new SUV vehicle. She was very friendly, professional and displayed excellent customer service skills. She was very attentive to the details and went above and beyond to ensure we were pleased with our vehicle purchase. I will highly recommend her. Th More

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Today was a great day! I knew I wanted an Infiniti QX80, but I did not know meeting Malik would make it happen! He was patient, as I was torn between the various options, I I knew I wanted an Infiniti QX80, but I did not know meeting Malik would make it happen! He was patient, as I was torn between the various options, I mean, torn! However, he let me take my time with each option! My husband and I were very pleased with his professionalism and honest feedback. He answered all my questions and encouraged me to take my time. As my husband said, this was a huge decision for me: Get what you wanted! So, to all those looking, top-tier service is at Infiniti Birmingham with Malik as your salesman. You can’t go wrong! More

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I recently had the pleasure of visiting Infiniti Dealership in Hoover, AL, and I cannot speak highly enough about the outstanding customer service I received. The staff went above and beyond to make Dealership in Hoover, AL, and I cannot speak highly enough about the outstanding customer service I received. The staff went above and beyond to make sure my car-buying experience was smooth and enjoyable. More

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