Mark Morgello | Page 18

Mark was the advisor I initially met with and he was very nice. While our interaction was brief, Mark was engaging and very accommodating. I would like to work with him from now on if at all possible. nice. While our interaction was brief, Mark was engaging and very accommodating. I would like to work with him from now on if at all possible. More

by Kristin Cunningham Verified Customer Verified Customer

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Thank you for the incredible friendly service! It was simple and painless. We appreciate all you do! It was simple and painless. We appreciate all you do! More

by Randall Nixon Verified Customer Verified Customer

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I’d like to share feedback regarding my recent service visit. While my previous experience at Crest Volvo—particularly during the purchase of my SUV in December—was outstanding, this recent interaction un visit. While my previous experience at Crest Volvo—particularly during the purchase of my SUV in December—was outstanding, this recent interaction unfortunately fell short of those expectations. During this visit, Bryce assisted me on behalf of Mark, who was unavailable. While I understand that service advisors have busy schedules, I couldn’t help but feel like an inconvenience throughout the process. It was especially disheartening to observe a noticeably more courteous and engaging demeanor from Bryce when interacting with his own clients. As someone who was referred to Crest Volvo by two satisfied customers, and who has also recommended your dealership based on my own positive experience, this inconsistency in treatment was disappointing. I hope that in the future, all customers—regardless of who their assigned advisor is—receive the same level of professionalism, courtesy, and attention. A little kindness goes a long way, and I believe it’s a standard that should be consistent across all client interactions. Moving forward, I would prefer not to be assisted by Bryce again. I genuinely appreciate the high standards Crest Volvo is known for and trust that this feedback will be taken constructively to help maintain that reputation. Thank you for your time and consideration. More

by Kristin Cunningham Verified Customer Verified Customer

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Mark was very upfront and curious. The process was simple and efficient. I appreciate the whole staff. The process was simple and efficient. I appreciate the whole staff. More

by TRE1470 Verified Customer Verified Customer

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Good result,the air conditioning issue was resolved and the system works good. As expected the system works good. As expected More

by EFHABEN Verified Customer Verified Customer

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We called and knew what we wanted and were immediately taken care of. This was our first Volvo purchase ad we are extremely happy so far with the vehicle and overall experience. taken care of. This was our first Volvo purchase ad we are extremely happy so far with the vehicle and overall experience. More

by Mdrrallen Verified Customer Verified Customer

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I cannot believe the service went really great. Jordan did great job communicating etc. Yes, I will continue my business with this dealer. Jordan did great job communicating etc. Yes, I will continue my business with this dealer. More

by MUDUMBAIGOPAL Verified Customer Verified Customer

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Good reliable service. Mark understood the needs and provided the service at the best possible manner. Much Appreciated . Mark understood the needs and provided the service at the best possible manner. Much Appreciated . More

by Nair Verified Customer Verified Customer

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I have worked with Crest Volvo many times, and they always take problems very seriously. This time, Mark picked up the service, and Ally worked with me. She was very friendly and serviced the car profe always take problems very seriously. This time, Mark picked up the service, and Ally worked with me. She was very friendly and serviced the car professionally. More

by GGAN98 Verified Customer Verified Customer

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The experience is exceptional! True white glove treatment. We felt valued and cared for. Everyone involved made us feel welcomed and appreciated. Thank you 🙏 Crest! True white glove treatment. We felt valued and cared for. Everyone involved made us feel welcomed and appreciated. Thank you 🙏 Crest! More

by Randall Nixon Verified Customer Verified Customer

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