Mark Ogden | Page 30

We had a wonderful car buying experience with Mark! He was very informative throughout the entire process and we never felt pressured. We are so happy with our purchase. Would recommend Mark to anyone. He was very informative throughout the entire process and we never felt pressured. We are so happy with our purchase. Would recommend Mark to anyone. More

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Mark Ogden made my new Subaru Ascent an absolute pleasure! He was professional, knowledgable and thorough. Ryan Munro, finance manager, was efficient and informative. After the purchase, Mark was pleasure! He was professional, knowledgable and thorough. Ryan Munro, finance manager, was efficient and informative. After the purchase, Mark was detailed and remembered the features and concerns I brought up will shopping and ensured I was all set before leaving. I highly recommend Mark and this dealership and will be back for any future purchases and will be sure to recommend Mark and team! More

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very friendly and fast service, was not confusing at all even for someone who had never bought or leased a car before. even for someone who had never bought or leased a car before. More

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Great knowledgable staff. Helped us find the right car at the right price. I would gladly deal with them again! Helped us find the right car at the right price. I would gladly deal with them again! More

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This was the best car buying experience we have ever had. Mark was awesome and very helpful. He got the deal done quickly and didn't pressure us at all. This is our first Subaru experience but it will not b Mark was awesome and very helpful. He got the deal done quickly and didn't pressure us at all. This is our first Subaru experience but it will not be our last! More

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Great service, amazing people, and a happy customer! Will be coming back anytime! Thank you! Will be coming back anytime! Thank you! More

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This dealership was clean and the people in the sales department were very attentive and professional. We worked with Steve and Mark and they were informative and friendly. This dealership was not pushy department were very attentive and professional. We worked with Steve and Mark and they were informative and friendly. This dealership was not pushy or high pressure and it was nice to feel valued as a customer. They did a great job keeping us informed about the availability of cars with options we wanted and did not try to sell us cars we didn’t want. When a car came in that fit our needs, they worked with us on the price and I felt we got a fair deal. Subaru Jax made the car purchase an easy transaction after months of challenges with other dealerships. I would recommend. More

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After experiencing a less than pleasant encounter after test driving the 2021 Outback Touring, I was close to giving up on Subaru of Jacksonville. I was treated to every bad cliche of buying a car: holdin test driving the 2021 Outback Touring, I was close to giving up on Subaru of Jacksonville. I was treated to every bad cliche of buying a car: holding onto my keys excessively long, low-balled on a trde in offer 2 1/2 weeks after having an appraisal done, pressure sales tactics. I decided to return due to my previous favorable impression with Mark on an earlier visit and am very glad I did. Mark listened to me, was transparent in our dealings and managed to seamlessly work a deal that was to my satisfaction based on the honest communication we engaged in regarding my desired parameters. He was able to restore my previously hels high regard for this dealership and earned a grateful customer well beyond a single car sale. More

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Very pleasant and definitely Mark has a good sense of humor. Made the buying process go by very easily. Definitely recommend! humor. Made the buying process go by very easily. Definitely recommend! More

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Initial visit with Mark: Grade A, he was informative, and enthusiastic without being pushy. Exceeded expectations. Second Visit with Mark; Grade A, more of the same Price negotiations with Mark: Gra and enthusiastic without being pushy. Exceeded expectations. Second Visit with Mark; Grade A, more of the same Price negotiations with Mark: Grade A, straightforward and efficient. Exceeded expectations. Order placement: Grade B was relatively straightforward, but took a little more time than I would have liked Timeliness of Delivery: exceeded expectations. Closing of the sale: Grade F. My experience with Ovidio left a lot to be desired. It took way too much time and at the end of the day, I felt that I was being sold a bill of goods. I agreed to purchase the maintenance package at which time Ovidio stated since I was doing that, he would “give” me the extended warranty. Only after I got home did I realize that his “giving” me the warranty cost me $2000. While Ovidio agreed to cancel this warranty (after I went to the effort of filing the cancelation package) I am left with the distinct impression that he was playing me. A little too slick for my liking. The bottom line is that your dealership built up a lot of goodwill only to lose it all with the business manager. More

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